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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,686 Reviews

3,686 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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September 08, 2021

Friendly service and it didn’t take very long to get inspected. The waiting room had free coffee and a vending machine. They came and let me know when my car was ready. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul
Sep 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Here at Eastchester Chrysler Jeep Dodge Ram, we do all we can to efficiently complete service for you so you can get back to enjoying your day! Thank you for the awesome feedback, George. We look forward to seeing you next time!

September 07, 2021

Maggie and team were great. They took my car, replaced my thermostat and did it just in time for our family trip to the beach! More

by josealfredocg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for reviewing Eastchester Chrysler Jeep Dodge Ram and for giving a shout-out to Maggie. We hope you enjoy your trip to the beach and we wish you safe travels along the way!

September 06, 2021

When you drive onto the lot, you are greeted by a friendly gentlemen who instructs you on what to do. The service department was orderly and clean. Found the staff polite and helpful. More

by mylachell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary ? , Kayla Benitez
Sep 06, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Eastchester Chrysler Jeep Dodge Ram!

September 03, 2021

My experience with Rob at Eastchester was excellent. He was professional, courteous and knowledgeable. Definitely a plus when servicing your car and being fully satisfied. More

by ACANGEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Sep 03, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the excellent review of Eastchester Chrysler Jeep Dodge Ram! We're happy to hear that Rob was professional, courteous, and knowledgeable. We appreciate your kind words.

September 03, 2021

Margaret my service advisor is the kind of person you would like to have, when getting your car repaired. Thank you so much give 5⭐ More

by YANIRETVERGARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This review makes us smile! Margaret is an important member of our team and we will be sure to let her know how much you appreciate her help. Thank you from all of us at Eastchester Chrysler Jeep Dodge Ram!

September 03, 2021

Rick is very experienced and fast with response time , honest and dependable. He puts the extra effort’s in and delivers when needed . He is awesome More

by nuchie007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Sep 03, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

It's great to hear that Rick was wonderful to work with! We're happy that he was so experienced and responsive. See you next time at Eastchester Chrysler Jeep Dodge Ram!

September 02, 2021

i had to continuously call for updates of my car and, when i called multiple times they would get back to me with a txt or and email, i rather speak to someone that i could talk to and we could come to a More

by vinn4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Sep 16, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We want to provide an attentive and communicative experience for our guests so it is disappointing to see that your visit left you wanting more. We will bring your feedback to the team so we may improve our services moving forward. Again, we apologize for the less than exceptional experience and hope you are willing to give us another chance to impress you down the road. In the meantime, please feel free to reach out to our Customer Care Team at (877)-811-9330 if there is anything else we can help with. Thank you.

September 02, 2021

The Service Department team at Eastchester Jeep are always on point ! courteous and always making sure everyone is attended to promptly is what they are all about, huge thanks to Maggie for always bein More

by MisterQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Sep 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the excellent review! We're pleased that our team is courteous and timely. Thanks for giving Maggie a special shoutout. We appreciate your trust in our work here at Eastchester Chrysler Jeep Dodge Ram!

September 01, 2021

Went in for an oil change and state inspection. Service was easy, fast and courteous. It was a great experience as always and everyone was helpful and kind. More

by BORICUAQTPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name
Sep 01, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are happy to hear that you had such a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team during your oil change and state inspection. Thank you for stopping in and we look forward to helping you again next time. Take care!

September 01, 2021

When I get there it’s always crowded that’s telling me they always busy with customers with the service Waiting until they call your name Period More

by HILL256
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss rosemarie /Service department
Sep 01, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for giving us some feedback. We appreciate your review and we're open to any further comments you may have about your experience, as we want our customers to be satisfied with our service. Best, Customer Care Team – (877)-811-9330

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