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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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July 24, 2021

I was very satisfied with my service and that fact that every time I had an issue or question about the process Ricky was very helpful and answered all my questions. More

by tjdacres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Jul 26, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We love hearing from our satisfied guests! Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your service needs - we hope to have the privilege of working with you again down the road! Be well!

July 23, 2021

The Service at the location near corner street sucks. I would not recommend. They do not return phone calls. I will not recommend to no one. More

by SHADAETHOMAS96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Benitez
Aug 06, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We apologize for any trouble you have had getting in contact with our team. We strive to deliver a seamless and accommodating service experience, and it is concerning that this was not better reflected in your time working with us. We would appreciate the chance to speak with you to see what we can do to help make things right. If you are willing to discuss this further, please don't hesitate to reach out. Thank you, Customer Care Team – (877)-811-9330

July 23, 2021

My service rep is awesome !! Would recommend to others. Maggie is always friendly and helpful. Very knowledgeable about her job. Delivers as promised and work is great More

by bronxbake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for your kind words about Maggie! We are so happy that she is so friendly and knowledgeable. See you next time.

July 23, 2021

Was tricked into paying $1,228 to just have my 3 fluids replaced along with $90 charge for a lightbulb change NEVER AGAIN!!!! Wow just wow More

by Blank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick
Aug 06, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This feedback is very concerning to read. We strive to deliver transparent service at a competitive value, and we assure you that we do not run our business to overcharge our guests. We would be happy to speak with you to see what I can do to help straighten this out. If you are willing to discuss this further, please don't hesitate to contact us at (877)-811-9330. Thank you, Customer Care Team

July 23, 2021

Great service, Great people and excellent customer service. No complaints whatsoever. Always a great experience to go for service at Eastchester. Rob Aristy is a great host, very professional and atte More

by anarivisdejesus070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jul 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly pass along your kind words. We look forward to your next visit!

July 23, 2021

I was very satisfied with the way my personal advisor took care of my personal problem every time I call and when I was at the dealer.thank you. More

by geraldo.toribio
Customer Service
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the positive feedback, Geraldo! All of us at Eastchester Chrysler Jeep Dodge Ram love to hear from our satisfied guests. Come back again next time!

July 22, 2021

I was greeted in a friendly and yet professional matter, my auto was checked in promptly and the service was performed in a timely fashion. More

by raygates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jul 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and if you ever need anything else, don't hesitate to come back and see us again!

July 21, 2021

Although they forgot to snap the hood back down after the service visit, the service was speedy with a clean and friendly environment. And can’t forget the coffee! More

by BLMJeepinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! It was our pleasure to service your vehicle here at Eastchester Chrysler Jeep Dodge Ram, and if you ever need anything else, don't hesitate to come back and see us again!

July 19, 2021

service department was easy to deal with an organized, very respectful and welcoming. service writer was a big help.service done in time frame that was given with no complications. More

by richardriley1996
Recommend Dealer
Yes
Employees Worked With
Ricky
Jul 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Richard - thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your business. We look forward to taking care of you the next time you bring your vehicle in for service!

July 17, 2021

Best dealership I’ve ever been toService department was Best dealership I’ve ever been to Service department was great and Maggie made sure all my needs where met, I will never go anywhere else More

by Asylumtattoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Jul 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to let us know how happy you are with your Eastchester Chrysler Jeep Dodge Ram visit! We are delighted Maggie was able to demonstrate our commitment to an excellent customer experience. Safe travels and have a great day!

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