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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 19, 2021

I brought my Jeep in for service. Lights has been left on all night resulting in the drainage of the battery. Car would not turn on. Through jumpers it would stay on momentarily and turn right back off. So I More

by Samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Jun 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Samantha - This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly about what happened during your visit and ensure we clear up any confusion regarding our recommendations. Please don't hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

May 19, 2021

Recently Serviced my 2018 SRT truck My advisor . RICKY Recently Serviced my 2018 SRT truck My advisor . RICKY was very understanding of my problems and concerns . I was well aware of everything that was More

by BRANDONCORTEZ1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky service advisor
May 20, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Brandon, thank you for taking the time to leave us a review! We couldn't be happier to hear that Ricky took such good care of you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 18, 2021

Ricky is one hell of a worker. He made me feel comfortable and is very knowledgeable in his work and explained everything to me without an issue. Oh More

by al0126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
May 18, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ricky took good care of you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 18, 2021

Worst dealership ever. Just fire everyone and rehire. You should start with your technicians they have no idea what they are doing. I brought my car to another Jeep dealer fixed in 1 day took you guys 2 week More

by DEVIN.DLST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Caballero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This is a disappointing review to read, and it certainly doesn't sound like the exceptional service we pride ourselves on here. I would be more than willing to speak with you directly about what happened and see what we can do to make this right. Please don't hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

May 17, 2021

I brought my car in for a oil change and service for my air conditioner where leaks were found and fixed and my car serviced and returned to me in a timely manner and many other vehicles being worked on. More

by Sdunbar46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge, Rob Aristy
May 17, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for coming to Eastchester Chrysler Jeep Dodge Ram for your oil change and repairs! We are glad to hear that you were able to get back on the road in a timely manner. Safe travels and we hope to see you next time!

May 17, 2021

Quick service and great communication as always. Went in for my first oil change and was out of there within 45 minutes. Many thanks to Ricky and Jason for the assistance. More

by ramp143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky/Jason
May 17, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing this great feedback! We are delighted to hear that your oil change went smoothly and that you got back on the road in a timely manner. Happy driving from our Eastchester Chrysler Jeep Dodge Ram team!

May 17, 2021

This is the place to go for your car related needs! Great, quick service, an amazing team, and great prices. I would definitely recommend that you come here. You will not be disappointed. More

by nick.franco999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
May 18, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you, Nick, for trusting us with your business! It was a pleasure to work with you at Eastchester Chrysler Jeep Dodge Ram!

May 14, 2021

Fast and easy service I love the workers and atmosphere the free coffee is a plus. I like the lounge area very peaceful and they call you when their done More

by Dwayne Bowens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
May 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Dwayne - Thank you for the great review! We are thrilled that you had such a successful experience working with us here at Eastchester Chrysler Jeep Dodge Ram. Drive safely, and we hope to see you again down the road!

May 14, 2021

Yes everyone was pleasant. Service started on time i appreciate the extra care . very cool servicemen. Truck was fix pretty quick . very clean facility . THEY ANSWERED ALL MY QUESTIONS! More

by completedrive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

A big thanks from all of us here at Eastchester Chrysler Jeep Dodge Ram! Nothing makes us happier than seeing feedback like this and we appreciate you taking the time to share so others can see what it's like to work with our team. See you next time!

May 14, 2021

Outstanding service - Thank you for everything! Definitely ask for Ricky. He got my car in and out quickly and resolved the issue first time. Thank you to team. More

by Jeeplover2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky , Rob Aristy
May 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We couldn't be happier to hear that Ricky and the team were able to take such quick and efficient care of you and your vehicle - that's our goal! We appreciate you trusting Eastchester Chrysler Jeep Dodge Ram with your business and we hope to see you again soon!

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