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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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April 14, 2021

excellent customer service, thanks to Rob from the Service Dept. for getting my Jeep Grand Cherokee inspected and also taking care maintenance issue for me!!! More

by udc33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Apr 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your support and are happy to hear that Rob earned your five stars. Drive safely in your Jeep Grand Cherokee, and we hope to see you again down the road! - The Eastchester Chrysler Jeep Dodge Ram team

April 14, 2021

I gave in a 10% discount coupon on all workdone on my car and I was only given $2.26 off. Why? Is the question. I did not notice it until after the fact. Why was I cheated out of my discount by the service More

by chy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Mendez
Apr 27, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

I am sorry to read this feedback. It seems that there may have been a mistake or miscommunication on our end and I would like to step in to help. Would you please give me a call so we can clear things up? Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

April 14, 2021

Ricky always take care of my car. great guy as well awsome service rep calls you as well to make sure everything is great with your vehicle thanks Rick More

by alexreyes5182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Apr 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you, Alex! We're thrilled to hear that Rick always takes care of you, and your vehicles and we look forward to your next visit to Eastchester Chrysler Jeep Dodge Ram!

April 14, 2021

I Was serviced promptly, and service was completed on time, and extra service was discussed with me prior to begin work and also completed on time. More

by jgonz77888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Apr 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 14, 2021

My service advisor Mr.Lewis De LA Cruz treating me well. And was good at his job But one of the main reasons I keep coming back to this locationIs because of Mr. Day He always greeters you with respect and More

by darrylehaiglerdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Lewis De LA Cruz
Apr 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We couldn't have asked for better feedback! Your confidence in our service team means the absolute world to us. Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with all your repair and maintenance needs!

April 14, 2021

Very good service. They were very friendly and made sure that the issue has being solved 100%. I am so happy with their service and treatment. More

by fathimareeza9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Apr 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to work with you here at Eastchester Chrysler Jeep Dodge Ram! Thank you for giving us your business, and for taking the time to share your experience. We hope to see you again!

April 14, 2021

Service advisor Ricky Beleno was very knowledgeable and helpful during my visit. He even went to the extent of contacting me after hours from his personal phone to make sure my car was still working proper More

by jdelarosa23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno
Apr 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ricky took such good care of you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 14, 2021

Service advisors Ralph and Melissa are highly professional. Mr. Day always greets us with a smile and a few words. The service was great and they got me back on the road right when they said th More

by Witkinj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph, Melissa and Mr. Day :)
Apr 14, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your vehicle! We're glad to hear that Ralph and Melissa are always such a pleasure to work with and we look forward to taking care of you next time!

April 14, 2021

A tire rotation was done on my car one of the wheels the attendant did not put the Lugnuts back on the tire so when I drove off the tire fell off More

by jamespd1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Apr 30, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This is a concerning review to read, and it doesn't sound like the knowledgeable and thorough service we pride ourselves on here. I would like to speak with you directly about what happened. Please don't hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

April 13, 2021

Ricky was absolutely amazing! He kept me in the loop at each turn with our vehicle and made sure I understood everything I needed to get done on my car. As the daughter of a mechanic I really should be as More

by ELISE.ERLICHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno
Apr 13, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Elise - Thank you for the glowing review! We strive to deliver attentive and communicative service, and it is fantastic to hear that this was reflected in your time working with Ricky. Drive safely, and we hope to earn your business again at Eastchester Chrysler Jeep Dodge Ram!

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