Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,694 Reviews

3,694 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
January 29, 2021

Thank you for your services and understanding my concerns,, I Highly appreciate it!!! I will be back Monday or Tuesday, Thank you again and will see the crew soon More

by BOYBOI174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno
Feb 01, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and we will be sure to pass along your kind words. We look forward to your next visit!

January 28, 2021

Robert was very attentive to my concerns and rectified the situation with my recall very pleasantly. I very much appreciated his clear communication. He arranged for the service on my vehicle to be done i More

by brijabf
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert, with services
Jan 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled that Robert, Jonathan and the team could deliver a five-star experience! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram for your recall service, and taking the time to share your positive feedback. It was our pleasure to assist you and get your Jeep safely back on the road. Have a wonderful day!

January 28, 2021

The service department was very friendly and respectful. Quick turn around time with getting my Jeep back after an oil change. Only a 25 minute wait. Would recommend to anyone! More

by JCW122114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jan 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so proud to have earned your business! It was our pleasure to make your service visit short and sweet. Thank you for taking your Jeep to Eastchester Chrysler Jeep Dodge Ram for an oil change!

January 28, 2021

I keep coming back to this location because the service is excellent. The people here are great. They get the job done in a timely manner. More

by jeanforbes1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and a young lady. (Service)
Jan 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are always happy to assist you, Jean! Thank you for your confidence in Eastchester Chrysler Jeep Dodge Ram, your business is valued by our entire team. We look forward to welcoming you back for your next visit!

January 27, 2021

Maggie gave me the best service of explaining to me my situation of the car. So every time I go to the shop I look for her. More

by kcancela27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review and for your confidence in Maggie to get the job done! We appreciate your business and are thrilled to hear that she went above and beyond to assist you. Drive safely, and we hope to see you back at Eastchester Chrysler Jeep Dodge Ram next time!

January 27, 2021

Best serviced I’ve ever got. Great treatment to my vehicle and to me as well. I am now a loyal client to this dealership. More

by djrarenyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginal Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jan 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for posting about your visit to Eastchester Chrysler Jeep Dodge Ram. It is great to hear that our team made the right first impression and we are proud to have earned your business!

January 27, 2021

The service dept here is horrible they had my car for for over 2 month the noise is still there and to top it off for some reason when i picked up car it had mold and fungus on my top and then after the fact More

by bernicemariscal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Margaret
Feb 25, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Bernice - This is a very concerning review to read. This doesn't sound like the communicative, accommodating, and thorough service we pride ourselves on here, and there are multiple issues here that I would certainly like to speak with you about directly. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

January 27, 2021

Maintenance on my vehicle is very important to me, Maintenance on my vehicle is very important to me, Service Advisor (Ricky) at Eastchester keeps me well infiormed and is very courteous and direc More

by hec925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Service Advisor, Eastchester
Jan 27, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Ricky went above and beyond to assist with your vehicle. Drive safely, and we will be sure to pass on the kind words! - The Eastchester Chrysler Jeep Dodge Ram team

January 27, 2021

Ricky's service was exceptional on my arrival to the facility.... He assisted me with a friendly and helpful manner. I appreciate his service and taking the time to assist with my issue that day. More

by ctmac1127
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky - Service Department
Jan 27, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We really appreciate the positive feedback! It's great to hear that Ricky took such good care of you and your vehicle. Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your service needs!

January 27, 2021

Excellent customer service. Maggie went above and beyond making sure I was informed every step of the repair way, she was informative and professional. Thank You Maggie. More

by juliakyembe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! We are so glad Maggie took such good care of you here at Eastchester Chrysler Jeep Dodge Ram, and we will be sure to let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

...
178
...