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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,690 Reviews

3,690 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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August 27, 2020

Prompt Interaction. Respectful Staff. Adhered to my needs. Great Service and quick turn around. Call in was a little confusing due to Service not knowing which recall I needed. But we cleared it up Soo More

by buon2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Aug 27, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very grateful for your feedback as well as your patience throughout the service process. Thank you so much for choosing Eastchester Chrysler Jeep Dodge Ram! If any future issues should arise, we will be here to assist you.

August 27, 2020

Very clean, professional, took me 5 minutes earlier than my appointment. Practiced social distancing at all times. Will definitely recommend dealer to friends and family More

by aamarante0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael 5 Stars!
Aug 27, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so proud to have earned your business and your confidence! It was our pleasure to make your service visit safe, considerate, and efficient. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram!

August 26, 2020

excellent service from the moment i walk into dealership. Was very professional and honest. going to recommend this dealership to all my friends and family. More

by JOHNSONJAY515
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Aug 26, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! It was our pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and it means a lot to know that you will recommend us to others. We hope to see you again sometime!

August 26, 2020

I have not had a good experience since I bought the car. There is a lot of miscommunication amongst the employees. I would NEVER refer this dealership. More

by IAMDATFINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Collier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

This is a concerning review to read, and I'd like to get some more details regarding what happened here. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

August 25, 2020

They’re so kind and welcoming, I felt secure bringing my first vehicle here. The service was quick and effective. The staff reassured my comfort and I’m grateful for the experience! Thank you!! More

by samanthapearljohnson
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Aug 25, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We are so happy to hear that you had such an excellent service experience at Eastchester Chrysler Jeep Dodge Ram! Thank you for trusting us with your business and for taking the time to share. Safe travels!

August 25, 2020

time frame for which the work was completed is unacceptable. it should not take almost two hours to do a NYS inspection. it is not often that the dealer service center is used because of this. More

by hroehler8918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana
Sep 09, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We strive to provide our guests with a seamless experience and I sincerely apologize if your recent visit took longer than anticipated. I will discuss your feedback with my team so we can work towards improving our processes moving forward. If you would like to share any additional concerns, please reach out to me. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

August 24, 2020

Great service Completed all work within a reasonable Great service Completed all work within a reasonable time and the staff was very friendly and explained everything I needed to know and got my vehicl More

by eddie1757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Aug 25, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We are so glad you enjoyed working with our team at Eastchester Chrysler Jeep Dodge Ram, and it was our pleasure to service your vehicle. If you ever need anything else, don't hesitate to come back and see us again!

August 24, 2020

Great Great Great work in my car I am so happy with the work I recommend to my friends and family and to Diana for the service More

by williepr168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana , Rob Aristy, Kayla Benitez
Aug 25, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Willie, thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your car. We are pleased to see that Diana made the right impression by providing you with excellent service!

August 21, 2020

Great to work with. Ricky has been really helpful. I was having issues with the jeep, so I brought it in, they found out what the problem was amd fixed it More

by ISAAC_MATTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Aug 21, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so glad we could take care of your vehicle, Isaac! It's wonderful to hear that Ricky really knocked it out of the park. Thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your business!

August 21, 2020

Very friendly nice and clean u can get coffee look at TV Very friendly nice and clean u can get coffee look at TV fast service.nice waiting room and good workmanship they do good work on your car More

by roy_johnson30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Aug 21, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Roy, thanks for taking the time to review Eastchester Chrysler Jeep Dodge Ram. It is great to hear that you enjoyed the service & amenities at our location. See you next time!

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