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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,685 Reviews

3,685 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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July 01, 2020

I was assigned Maggie as my service advisor. She maintained great communication with me while my Jeep was being serviced and made sure to answer all of my questions thoroughly, which I truly appreci More

by SJimenez08
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing Eastchester Chrysler Jeep Dodge Ram! I am glad to hear that Maggie provided you with an enjoyable service visit. We look forward to taking care of you, and your Jeep in the future!

July 01, 2020

Great place to take your car to get serviced. Where the staff treat you with respect and are always professional. My car was serviced in a timely manner. More

by bgarcia1233
Recommend Dealer
Yes
Employees Worked With
Rob Aristy
Jul 01, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled to hear that you've received consistently professional service from our Eastchester Chrysler Jeep Dodge Ram team. Thank you for your repeat business! We look forward to seeing you down the road.

July 01, 2020

Best dealership i been to fast service great customer service especially when you deal with Kayla in service and rob you can’t lose on this dealership More

by nivarrio
Recommend Dealer
Yes
Employees Worked With
Everton Sterlings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jul 01, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for saying Eastchester Chrysler Jeep Dodge Ram is the best dealership! We are so happy that you've had positive experiences working with Kayla and Rob. Have a great day!

July 01, 2020

I took my car for service to this dealership it was held by a very professional young lady named Kayla Benitez.I will definitely come back and recommend this dealership to my friends. More

by luismendeznyc
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 02, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Luis - We really appreciate you coming to Eastchester Chrysler Jeep Dodge Ram for your auto service needs and recommending us to your friends! It's wonderful to hear that Kayla could assist you. Thanks so much!

July 01, 2020

Visit for service was top notch . Kayla was the greatest . Thanx for everything . Will keep bringing my vehicle here and plan to buy from you guys . More

by MR.PAULRODGERS
Recommend Dealer
Yes
Employees Worked With
Rob Aristy, Kayla Benitez
Jul 02, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking a moment to review the five-star experience you had with Kayla at Eastchester Chrysler Jeep Dodge Ram! We're lucky to have you as a customer and look forward to seeing you next time.

June 30, 2020

Don't do it! I bought a 2018 Hyundai Santa Fe and I have had this car for less than 6 months and it's in the shop for a new transmission. They have now had my car More

by soniajenkins18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
2.0
This rating includes all reviews, with more weight given to recent reviews.
Reginal Blue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry to hear that you are frustrated, and I sincerely apologize for the lack of communication on our end. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call directly? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

June 30, 2020

Came in got attended right away. They were Very clean took my car in sanitized it completely and wrapped it. Maggie made me feel very safe throughout the process thank you! More

by elijah2819
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! It was our pleasure to work with you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let Maggie know that you appreciate the help!

June 30, 2020

GPS UPGRADE VERY CARELESS, 3 MONTHS TO FINALLY HAVE MY CAR FIXED, PICKED UP CAR WAS DAMAGED, SCRATCHED UP VERY POOR CREW. Still waiting on a phone call on my firs More

by paresto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Aristy
Jul 15, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

What you've described is concerning and I'm so sorry to hear about your experience. I expect great service and communication from my team and I apologize for any delays on our end. I'd like to step in here to take care of your concerns, however, I am afraid I won't be able to get in touch without your name. Please consider calling me directly. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

June 30, 2020

Great customer service Brought the Jeep Wrangler Sport 2018. Services at the service center has been a pleasure. I don't remember everyone name I have dealt in receive servi More

by VQG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

It makes us smile to hear that you received excellent service from our entire Eastchester Chrysler Jeep Dodge Ram team! Thank you so much for trusting us with your 2018 Jeep Wrangler Sport. We look forward to your next visit with us.

June 30, 2020

My first service at this dealership went very well. The employees were happy to help and communicate all issues and recommendations. Service was also fast, in and out in one day. More

by robambrosino1
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno
Jul 01, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for trusting our team to get the job done. At Eastchester Chrysler Jeep Dodge Ram, we strive to offer a seamless & enjoyable service experience for guests and I am glad to hear that came through to you. See you next time!

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