Eastchester Chrysler Jeep Dodge Ram - Service Center

Service was quick and easy,friendly staff.Refreshments Service was quick and easy,friendly staff. Refreshments served. Thanks again I look forward to coming back for more service in the future 😀 you guy Service was quick and easy,friendly staff. Refreshments served. Thanks again I look forward to coming back for more service in the future 😀 you guys rock More

Great Customer Service During these strange times it was very reassuring to see that Eastchester Dodge maintained their professionalism and attentiveness which distinguished During these strange times it was very reassuring to see that Eastchester Dodge maintained their professionalism and attentiveness which distinguished them even before all of this. Thank you for making my service visit quick, friendly and professional. More

My experience with Kayla and her team was awesome. They were very attentive and helpful. She answered all my questions and helped me with every concern. Thank you to the whole team they were all wonderful! were very attentive and helpful. She answered all my questions and helped me with every concern. Thank you to the whole team they were all wonderful! More

Great and friendly staff. Courteous staff as well. Arrived early and was out within an hour. I would definitely return again for more service needs next time. Arrived early and was out within an hour. I would definitely return again for more service needs next time. More

It was a delight always visiting this place to do anything on my car they are so friendly I would recommend everybody so go by your car there anything on my car they are so friendly I would recommend everybody so go by your car there More

My interaction with the people on the floor was pleasant the time I waited wasn’t long the problem I have is if I was there for an oil change why was there no oil in my car a few days later. I checked my oi the time I waited wasn’t long the problem I have is if I was there for an oil change why was there no oil in my car a few days later. I checked my oil after my engine light came on and there was no oil More

Great and fast service. Great experience, I spent less than 5 hours getting my new Jeep Wrangler Sahara. First time leasing and so far it’s great! than 5 hours getting my new Jeep Wrangler Sahara. First time leasing and so far it’s great! More

Car was returned with a new service error so I will have to bring to another dealership. While dealership had the car I was not updated on status of the car and it would take several attempts of me calling to bring to another dealership. While dealership had the car I was not updated on status of the car and it would take several attempts of me calling the dealership to get someone on the line. Got the car back with a plastic cover not replaced from part that had been fixed. More

They lost my key tag and brought the wrong car out to me multiple times. Not everyone was wearing masks. I was told the diagnostic service was going to take about 2 hours. After 5 hours of waiting, noone ca multiple times. Not everyone was wearing masks. I was told the diagnostic service was going to take about 2 hours. After 5 hours of waiting, noone came up to call/text me to at least update me. I would have went to work instead of staying in the waiting area. The service department did not show professionalism and was rude as well. Service team cannot use ‘COVID-19’ as an excuse for bad performance. More

Poor customer service We’ve purchased 3 vehicles from Jeep. I’ve never been so disappointed, displeased with the customer service balancing me from one end unto another en We’ve purchased 3 vehicles from Jeep. I’ve never been so disappointed, displeased with the customer service balancing me from one end unto another end, just to return a lease vehicle. I’ve never expected or experienced such rudeness. I’ll never deal with Jeep again, or recommend Jeep to anyone else. I’m very disappointed, because we deal with people everyday, and we can’t treat people the way that we were treated. More