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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,683 Reviews

3,683 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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June 06, 2020

Yes Margaret my advisor, was well knowledgeable and reassuring about my situation. All my business done since going to the dealership has been through her. Very pleased with my services there. More

by Aisha
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review Eastchester Chrysler Jeep Dodge Ram. We're so glad to hear that our team treated you right!

June 05, 2020

My Adviser Name is Maggie she is so sweet she is kind she explains things, to you so u understand, she is very knowledgeable,I would go just to see her and talk to her. Thanks Maggie More

by carol_wint
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Carol, thank you for taking a moment to review your wonderful experience with Maggie at Eastchester Chrysler Jeep Dodge Ram! We look forward to working with you next time!

June 05, 2020

Treated like a walk-in Even though I made appointments no one was ready to assist me. When I first tried to buy a car you wanted to sell me what you had to sell. You took a More

by emanem44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Stanley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

This does not sound like the knowledgeable and accommodating service I expect from my team, and I'm disappointed to hear that you were inconvenienced. I would like to speak with you directly about what happened during your visit and see if there is anything we can do to address your concerns. Would you consider giving me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

June 05, 2020

Quick and efficient I was quite pleased with the work that was done on my Cadillac. Your service was done quickly and cleanly. For once I will be looking forward to g More

by loreleiblackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginal Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are glad that you enjoyed working with our service team here at Eastchester Chrysler Jeep Dodge Ram. We look forward to your next visit!

June 05, 2020

Upon reaching the service drive up I was greeted by a supervisor who was directing and controlling the flow of traffic to keep everything moving smoothly. I arrived 30 minutes early because I have never More

by laquanburton
Recommend Dealer
Yes
Employees Worked With
Ricky
Jun 05, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We couldn't be happier to hear that Ricky provided the helpful and accommodating service we pride ourselves on at Eastchester Chrysler Jeep Dodge Ram. If you ever need anything else, don't hesitate to come back and see us again!

June 05, 2020

all is fine at this place. been there more than once. i have nothing negative to say about this site will visit this place again More

by borieroom
Recommend Dealer
Yes
Employees Worked With
name starts with an R 3 RD KIOSK FROM WHERE CARS COME IN HE DID WELL INFORMING ME
Jun 08, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review Eastchester Chrysler Jeep Dodge Ram! We look forward to working with you in the future!

June 04, 2020

Awesome people awesome place great service can’t ask for better service thank you Maggie. Walked in Maggie took me right away took care of me and my Jeep. More

by elijah2819
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Elijah, thank you for reviewing Eastchester Chrysler Jeep Dodge Ram! Maggie will be especially appreciative of your feedback. We look forward to taking care of you, and your Jeep in the future!

June 04, 2020

A very helpful environment. From the guy who you first meet in front to the people working inside. All very helpful and welcoming. I forgot the guys name but the guy who we first see and tell him what we More

by PACHECO718
Recommend Dealer
Yes
Employees Worked With
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy who first greets the customers in the front door. He’s amazing.
Jun 05, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing Eastchester Chrysler Jeep Dodge Ram! Our team is proud to have earned your business and we look forward to taking care of you next time!

June 01, 2020

Both the service writer and the mechanic did a really good job. Very courteous and informative. She researched information about my service contract for me. More

by Dizee50
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jun 02, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for trusting the Eastchester Chrysler Jeep Dodge Ram team! We are grateful to have your business and we look forward to your next service visit!

May 30, 2020

Hot & cold toss up! Sometimes they are great. When Frank was head of service it was better. They do not go out of the way for customers. Even Trackhawk customers that wer More

by giovanni930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scarlett
Jun 02, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We want our customers to receive five-star service, every time. I'm very sorry that you aren't completely satisfied and I would like to see what I can do to help. Would you please call me at your convenience? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

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