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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,688 Reviews

3,688 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 19, 2020

Always professional and respectful. Took my lease car due to light on dashboard. Jeep got on it immediately and were worked on it and fixed it!! Thank you always providing quality services. More

by Alba
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
May 19, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Alba, thanks for trusting the Eastchester Chrysler Jeep Dodge Ram team to get the job done! We are committed to taking excellent care of customers, and their vehicles. Safe travels in your Jeep!

May 19, 2020

Good service good price great protection of any viruses Good service good price great protection of any viruses of sanitation of the car decent waiting time. Nice set up of the whole dealership nice waitin More

by Tonyspates007
Recommend Dealer
Yes
Employees Worked With
Scarlett Morales, Kayla Benitez
May 19, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! It was our pleasure to work with you here at Eastchester Chrysler Jeep Dodge Ram, and we hope to see you again sometime!

May 19, 2020

It’s convenient location for me I can just drop my car off and pick it up later or I can also wait for it and I like the facility it nice and clean. Staff is very pleasant to deal with. More

by arawakinc
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
May 19, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! It is always a pleasure to work with you here at Eastchester Chrysler Jeep Dodge Ram, and we look forward to your next visit!

May 19, 2020

Excellent service - Pick up and delivery was excellent. I did not have to go face to face with anyone. Great team. Stay safe everyone. Thanks More

by lbarney
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver who picked up and delivered my car
May 20, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for leaving Eastchester Chrysler Jeep Dodge Ram a review. I am so glad to hear that our team provided you with a safe and comfortable experience! We look forward to seeing you in the future.

May 18, 2020

It was convenient and they was as fast as they could be during this Covid 19 problem they checked everything and sanitized my car it was good to see More

by 167gary
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Eastchester Chrysler Jeep Dodge Ram, and if you ever need anything else, don't hesitate to come back and see us again!

May 18, 2020

Great job in a short time frame. Friendly and courageous workers.i like not having to wait long for service. Sanitizing the vehicle’s are great too. More

by BEE65
Recommend Dealer
Yes
Employees Worked With
May 18, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for reviewing Eastchester Chrysler Jeep Dodge Ram! Our team is dedicated to customer safety and satisfaction and we're glad to hear that you were treated right!

May 18, 2020

My visit was less than satisfactory. I came in for oil change and mentioned that I had a slow leak in my front passenger tire. The service rep immediately told me that the tire machine wasn’t working, but More

by BRIAN_MARTIN_US
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jun 02, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Brian - I expect honest and accommodating service from my team, and I'm disappointed to hear that you were not completely satisfied. I will be sure to share this feedback with my staff and work to improve our process going forward. If there is anything more you'd like to discuss with me, please don't hesitate to give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

May 16, 2020

The dealership is well organized, and customer service centered. The front desk, technical team and above all the manager Rob were great. I am so grateful that I took my car there. I left the yard well s More

by MAJIDHAFIS
Recommend Dealer
Yes
Employees Worked With
Rob Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla. Very great employee, Rob Aristy, Kayla Benitez
May 18, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for such a wonderful review! We are very glad to hear that you're a satisfied customer and that your vehicle is running smoothly. If any future issues should arise, the Eastchester Chrysler Jeep Dodge Ram team will be here to help.

May 16, 2020

Convenience and location The waiting area requires a little work, eg, computers, free water, snacks and maybe another tv. And as far as the names goes no one introduce themse More

by terrmlny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one introduced themselves
May 19, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us this feedback. We will certainly work to improve our service based on your comments here. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Kathy Finn - Customer Care Manager - (877) 811-9330

May 16, 2020

Great communication from my service adviser Margaret (Maggie) kept in touch on repair times and pickup of my vehicle. Acted in a very professional manner, will definitely recommend More

by RITCHM1987
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are glad Margaret took good care of you and your vehicle here at Eastchester Chrysler Jeep Dodge Ram. If you ever need anything else, don't hesitate to come back and see us again!

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