Eastchester Chrysler Jeep Dodge Ram - Service Center

Great job in a short time frame. Friendly and courageous workers.i like not having to wait long for service. Sanitizing the vehicle’s are great too. workers.i like not having to wait long for service. Sanitizing the vehicle’s are great too. More

My visit was less than satisfactory. I came in for oil change and mentioned that I had a slow leak in my front passenger tire. The service rep immediately told me that the tire machine wasn’t working, but change and mentioned that I had a slow leak in my front passenger tire. The service rep immediately told me that the tire machine wasn’t working, but they would take a look. When I was called back for my car, the service rep explained that my tire had a nail in it which only cost $7. At that point I mentioned that I had tire insurance. The service rep than told me that she would need to redo paperwork and it would take a while. I told her to forget it because I was on a hurry. Now I purposely didn’t mention I had tire insurance earlier because I find that at many dealerships when you ask for extra they tell you that the guy who does that is out sick or the machine doesn’t work. I also believed that when my profile came up, it would show I had the insurance. I am not stressing the $7, but I believe you should be because it is turning what would have been a good review into a bad one. It’s 2020, not 1980. I’m going to let you know that “the guy is out sick,” the machine doesn’t work”and “let me go talk to my manager” do not work anymore. Haven’t for a while now. Let’s put in a little more effort and do better! By the way, you are only company I pay a bill to that didn’t offer some type of debt relief. And hey! How about an oil change coupon every once in a while???!! One without the fine print bs. We’re on to that too. The girl that helped me is not listed below, and more importantly, I do not blame her. I’m sure she was trained this way by someone who was trained this way More

The dealership is well organized, and customer service centered. The front desk, technical team and above all the manager Rob were great. I am so grateful that I took my car there. I left the yard well s centered. The front desk, technical team and above all the manager Rob were great. I am so grateful that I took my car there. I left the yard well satisfied with the work done on my car. More

Convenience and location The waiting area requires a little work, eg, computers, free water, snacks and maybe another tv. And as far as the names goes no one introduce themse The waiting area requires a little work, eg, computers, free water, snacks and maybe another tv. And as far as the names goes no one introduce themselves. More

Great communication from my service adviser Margaret (Maggie) kept in touch on repair times and pickup of my vehicle. Acted in a very professional manner, will definitely recommend (Maggie) kept in touch on repair times and pickup of my vehicle. Acted in a very professional manner, will definitely recommend More

Great Services...Staff Very Helpful Friendly...Great Atmosphere!!!!Maggie From Service Department Was Excellent In Helping Me All Times!!!And A Thank You Very Much !!! Atmosphere!!!!Maggie From Service Department Was Excellent In Helping Me All Times!!!And A Thank You Very Much !!! More

Awesome service and very professional ! Made visit very easy! Jimmy is the best! Highly recommend to service your car and purchase your car from here ! easy! Jimmy is the best! Highly recommend to service your car and purchase your car from here ! More

service at a phone call away The first time i called , the phone operator took my car info and relayed it to the service department. I was called back by service manager Rob Arist The first time i called , the phone operator took my car info and relayed it to the service department. I was called back by service manager Rob Aristy and Ms. Maggie and giving directives to follow. We followed to the letter. Because we have a good relationship with the service staff. The entire staff made the experience from my call to car repair issues, pay and pick up after repair smooth and easy. Picked up my repaired car Tuesday may 12, 2020. ALL THANKS TO SERVICE STAFF SPECIAL THANKS TO ROB More

Great Service in Strange Times due to the madness of the pandemic, i couldn't get my vehicle serviced but when i finally found out that they were open and taking all necessary preca due to the madness of the pandemic, i couldn't get my vehicle serviced but when i finally found out that they were open and taking all necessary precautions to protect themselves and the public i returned to get the way overdue required service and although it took a bit of time i was very happy to come back. they are my go to service dept. More

I visited the dealership on 5/11/2020 to ger my car service and was prontly greeted by a technician and a customer service representative and I was my Jeep was service very fast. Thank you. service and was prontly greeted by a technician and a customer service representative and I was my Jeep was service very fast. Thank you. More