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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,689 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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March 02, 2020
Everyone was extremely friendly. Mr. Day the check in person helped get my vehicle fixed that day. Maggie the service adviser went above and beyond to help get my vehicle fixed. person helped get my vehicle fixed that day. Maggie the service adviser went above and beyond to help get my vehicle fixed. More
by nicholas.mcgarry
Verified Customer
March 02, 2020
Scarlett was very Formal & helpful... Excellent on her customer service. Also the valet parking was on point. Coffee was good but was just missing some snacks. customer service. Also the valet parking was on point. Coffee was good but was just missing some snacks. More
by MARTINEZRICH2011
Employees Worked With
Scarlett
March 01, 2020
Maggie is extremely knowledgeable and friendly! Getting my repair done With her was an absolute pleasure! She is a credit to the EASTCHESTER Chrysler Jeep dealership! my repair done With her was an absolute pleasure! She is a credit to the EASTCHESTER Chrysler Jeep dealership! More
by gunnysavi
Employees Worked With
February 29, 2020
Oil change The service was fast which I liked and the service staff made that happen. Beginning with Scarlett I told her what I needed and she took care of it. The service was fast which I liked and the service staff made that happen. Beginning with Scarlett I told her what I needed and she took care of it. More
by AD2371
Employees Worked With
Scarlett
February 28, 2020
Maggie went above and beyond to assist me. She made my experience very smooth. No issues or concerns and it went better then I expected. She told me what to expect for me in and out. Respected my time. Ca experience very smooth. No issues or concerns and it went better then I expected. She told me what to expect for me in and out. Respected my time. Called me when both cars were ready. Had my car outside for me to pick up after hours also. More
by Sharice
Employees Worked With
February 28, 2020
Maggie is very professional and help me a lot. She’s an asset to your company and follow up with me from the start my car in service until the they completed the service asset to your company and follow up with me from the start my car in service until the they completed the service More
by maritesmenor
Employees Worked With
February 28, 2020
The dealership was croutes, so the waiting time was a little more that usual. The service was very good. The did however forget the scan for errors. little more that usual. The service was very good. The did however forget the scan for errors. More
by polidura
Employees Worked With
Kayla Benitez
February 27, 2020
Ricky Beleno was extremely helpful and diligent. The level of service I received was impressive. My vehicle was returned to me in a timely fashion, without any further trouble. level of service I received was impressive. My vehicle was returned to me in a timely fashion, without any further trouble. More
by CARLOSJ578
Employees Worked With
Ricky Beleno
February 26, 2020
Very professional and courteous, great service at exceptional quality, always willing to go the extra mile to satisfy customers, good pricing and on time servicing. exceptional quality, always willing to go the extra mile to satisfy customers, good pricing and on time servicing. More
by ORINHARRY
Employees Worked With
Ricky
February 25, 2020
I am usually a huge fan of this dealership but this last visit was far from stellar. I had a 9am appointment for an oil change and when I got there I sat in line until 10:40am to get into the service garage visit was far from stellar. I had a 9am appointment for an oil change and when I got there I sat in line until 10:40am to get into the service garage! There was no explanation as to why or an apology. I also received a letter about a recall on my car and the associate told me there is none and that I should have brought the letter with me because there is nothing he can do without it. It’s a little unnerving to know you received a letter about a recall and when you present about it, they claim there is none. I hope that this all can be resolved so current and future customers do not have the same negative experience on their Saturday morning More
by J.ANDERSON2192
Employees Worked With
Was not introduced
