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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,682 Reviews
Call Service Center (877) 983-7766

3,682 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 31, 2022

I went to get my brakes checked out and was serviced immediately, no appointment. Professional and friendly. Price could have been better and they tried but my car is running beautiful. Thank you Jose More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose and Diana
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Jun 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Jesse, thank you for the great review! We are so glad to hear that you had such a successful and efficient service experience working with Jose and Diana. We appreciate your feedback regarding your visit and will be sure to keep it in mind in the future. If there is anything more we can do to assist you, please feel free to reach out! - The Eastchester Chrysler Jeep Dodge Ram Team

Jun 06, 2022 -

Jesse responded

Thank you for responding. It is nice to know that someone actually takes the time to respond to feedback.

May 31, 2022

Poor workmenship had to return my vehicle back to the dealership cause the a/c was not charged properly and it took them four days to do that and flush the radiator system. More

by Junior9375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
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Jun 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry to hear that you're frustrated. We want the most for our customers, and we understand that we let you down. We will share these comments with the team and if we can do anything else to further assist you, please let us know. Thank you, Customer Care Team - (877)-811-9330

May 31, 2022

Great work on my car. I really happy with the job. Thank You So Much More

by douglasmo20
Recommend Dealer
Yes
Employees Worked With
Ricky
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May 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you. Thanks so much for putting your trust in Eastchester Chrysler Jeep Dodge Ram!

May 31, 2022

Very helpful and the wait time was not too long as well. Jerry was courteous and made sure to keep me up to date as I waited. More

by anacaona.lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
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May 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Jerry is a great asset to the Eastchester Chrysler Jeep Dodge Ram team and we're thrilled you can always count on us to get the job done. Thank you for the shoutout and we look forward to your next visit!

May 30, 2022

The service was great & fairly quick. The team was knowledgeable & responsive. Iv always had a great experience More

by crystalolmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky 5 stars
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Jun 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review. We appreciate your trust in the Eastchester Chrysler Jeep Dodge Ram team to take care of you and your vehicle.

May 30, 2022

Great service and excellent customer services. Also the atmosphere is nice and cleanliness exceptional. Thank you More

by HANSELGUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
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Jun 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

May 28, 2022

Took my car there on three separate occasions for the same problem and was told three different problems. More

by Shima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Shima, we're sorry for the continued vehicle trouble and that our service evaluation upset you. We will share this feedback internally, but please be in touch so we can address your concerns directly. We would be glad to have a conversation. Thank you, Customer Care Team - (877)-811-9330

May 28, 2022

Extremely pleased with level of service provided. Attentive and clear as to course of action for repair of the vehicle More

by info@cyeshvac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

May 27, 2022

I love this place Always taking customer service to another level thank you Diana for getting me in and out More

by MARLON.AVEIGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Report | Print
May 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review and kind words about Diana! We will see you again next time here at Eastchester Chrysler Jeep Dodge Ram!

May 26, 2022

Kevin was very helpful. Thank you Kevin. Great service, great people. Fast and easy lol change More

by ariel_amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We love to hear that Kevin made your recent visit with us at Eastchester Chrysler Jeep Dodge Ram such a success. Thank you so much for trusting us with your business!

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