Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
June 03, 2022

I want to say experience with the staff was great especially Sammy Mota was wonderful. More

by shah-shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jun 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are happy to hear that Sammy and the team gave you a great experience! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your feedback. Drive safely until we see you next!

June 03, 2022

Unsatisfactory customer services and they don’t keep to their words, the car they sold me is not in good condition More

by SMITHKAY007
Recommend Dealer
No
Employees Worked With
Shawn Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry to hear about the issues you are having with your car. We pride ourselves on top-of-the-line products and clear communication and it is disappointing that you have experienced any inconvenience since your purchase. If you would be willing to discuss this further, we would appreciate the opportunity to assist you, so please feel free to give us a call directly. Thank you, Customer Care Team - (877)-811-9330

June 02, 2022

I had a great experience at Eastchester, and was well taken care of by my representative Maggie. I was immediately greeted by the friendly staff guiding the vehicles inside, and that initial encounter ma More

by jmz.a.moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Maggie and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

June 02, 2022

Charged me for nothing did not help rude inconvenience inconsiderate miscommunication all round with staff More

by enmanuel_2rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Jun 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We take reviews like this seriously, and it's concerning to read about your experience. We apologize if our team did not exemplify the high standard of service we pride ourselves on and would like to make this right. Please give us a call when you can so we can better rectify this matter. Thank you, Customer Care Team - (877)-811-9330

June 02, 2022

Staff was very professional from beginning to end. Smooth process. Vehicle was ready timely and communication was courteous and timely. More

by kessyp79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review. We are glad that our team worked hard to ensure you were satisfied. See you again next time here at Eastchester Chrysler Jeep Dodge Ram!

June 01, 2022

Very good great service so far no complaints everything has met my expectations no problems with anything great costumer's service More

by anthonycolon644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Jun 01, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Anthony, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

May 31, 2022

People in this location are very polite. and explain very well the findings in the vehicle More

by Negrastar143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
May 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the kind words about the Eastchester Chrysler Jeep Dodge Ram team! We appreciate it.

May 31, 2022 -

Negrastar143 responded

ALWAYS A PLEASURE

May 31, 2022

I went to get my brakes checked out and was serviced immediately, no appointment. Professional and friendly. Price could have been better and they tried but my car is running beautiful. Thank you Jose More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose and Diana
Jun 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Jesse, thank you for the great review! We are so glad to hear that you had such a successful and efficient service experience working with Jose and Diana. We appreciate your feedback regarding your visit and will be sure to keep it in mind in the future. If there is anything more we can do to assist you, please feel free to reach out! - The Eastchester Chrysler Jeep Dodge Ram Team

Jun 06, 2022 -

Jesse responded

Thank you for responding. It is nice to know that someone actually takes the time to respond to feedback.

May 31, 2022

Poor workmenship had to return my vehicle back to the dealership cause the a/c was not charged properly and it took them four days to do that and flush the radiator system. More

by Junior9375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Jun 02, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry to hear that you're frustrated. We want the most for our customers, and we understand that we let you down. We will share these comments with the team and if we can do anything else to further assist you, please let us know. Thank you, Customer Care Team - (877)-811-9330

May 31, 2022

Great work on my car. I really happy with the job. Thank You So Much More

by douglasmo20
Recommend Dealer
Yes
Employees Worked With
Ricky
May 31, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you. Thanks so much for putting your trust in Eastchester Chrysler Jeep Dodge Ram!

...
74
...