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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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May 23, 2022

Fast and good service got me in and out this will be my dealer of choice More

by manolo_81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
May 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're thrilled to be your dealership of choice, Manolo! Thank you for the tremendous review and for allowing Eastchester Chrysler Jeep Dodge Ram to serve you!

May 23, 2022

Great Service, very friendly and east to work with. Would definitely recommend them to others. More

by DANNYVANWILLIGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
May 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Danny, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

May 23, 2022

Frank was helpful, I believe he was the person who helped me. Wasnt kept for crazy hours waiting. More

by anacaona.lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
May 24, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking time to commend Frank! We are delighted to hear that he earned your five stars. Have a great day! - Eastchester Chrysler Jeep Dodge Ram team

May 21, 2022

Never had any issues with the service center until I actually had some work done.. they are not good on updating customers. More

by Chasitypanther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Aristy
May 25, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry to read this review. It is our goal to deliver a seamless and communicative service experience for our guests, and it is concerning that this was not better reflected in your time working with us. We would appreciate the chance to speak with you so we can better address this feedback. If you are willing to discuss this further, please feel free to reach out. Thank you, Customer Care Team - (877)-811-9330

May 21, 2022

I feel they try to make paid for unnecessary things just to make money And they didn’t check all the fluids during the oil change More

by nychucha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Benitez
May 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry to read this feedback. We can assure you that our team only recommends services that we believe are in the best interest of our customers and their vehicle, and it is disappointing that we left you with the wrong impression. If you would be willing to speak about this further, please don't hesitate to reach out to us directly. Thank you, Customer Care Team - (877)-811-9330

May 20, 2022

The service department is the friendly and nice. Everyone greet you with a smile and ask if you need help. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie, Rob Aristy
May 20, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you are confident in the Eastchester Chrysler Jeep Dodge Ram team to get the job done. Drive safely, and we hope to see you again down the road!

May 20, 2022

As always, Eastchester provided a great service experience. This place just never dissapoints. They are thorough in their diagnostics, and always very professional. Highly recommend their services. More

by garcia.franceschini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosemarie
May 20, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It means a lot to hear that you can trust our team to provide consistently excellent service. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and taking time to recommend us! We hope you have a wonderful weekend.

May 20, 2022

Mr. Ricky is helpful did a good job they finish the work on time and a vehicle is riding great now More

by darrylclark547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
May 20, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review. We're glad to hear that Ricky worked hard to take care of you and ensure that you were satisfied!

May 20, 2022

It was horrible at that dealership You go there so your car could be repaired and they hound you by Over quoting my repairs to my vehicle so I can trade it in and get into a new vehicle never going back th More

by caloa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian
May 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry to hear about your experience. We never want to make our guests feel pressured or overwhelmed and we will be sure to address your feedback with our team. In the meantime, if there is anything we can do to make things right for you, please don't hesitate to be in touch. Thank you, Customer Care Team - (877)-811-9330

May 20, 2022

The service department was great and Maggie was also great and she helped me a lot in my car and she knows how find the problems and very fast things items Process so I’m so happy and very happy my car More

by saadsammarraie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

saadsammarraie responded

Thank you Maggie

May 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking time to share this feedback. We are happy to hear that Maggie provided informative service and ensured you drove home from Eastchester Chrysler Jeep Dodge Ram a satisfied customer. We appreciate your support!

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