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Easterns Automotive Group of Hyattsville

Hyattsville, MD

4.9
4,544 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7598 Annapolis Road

Hyattsville, MD

20784

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Showing 4,544 reviews

November 10, 2021

The customer service was fast, The employee helping us was very well spoken, Fast, And very kind. More

by Zelalem Badasa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Easterns Automotive Group of Hyattsville responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

November 10, 2021

Dealership was courteous and professional. My sales consultant Sean Harvey was both knowledgeable and professional. More

by hamerjag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Easterns Automotive Group of Hyattsville responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

November 10, 2021

From my experience, the manager and salesman I dealt with both lack honesty, transparency, and integrity. The ladies in the office receive five stars, however. they are kind, patient, thorough, and professi More

by MU.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pablo Juan Quinteros
Nov 11, 2021 -

Easterns Automotive Group of Hyattsville responded

We certainly don't like hear that you didn't enjoy your Easterns experience. Please know that our intentions are only to help each and every single one of our customers. xWe would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Nov 14, 2021 -

MU. responded

When I went to eastern motors Hyattsville, it was not for my enjoyment. it was to get a car. The only "concerns" that need to be addressed is your lack of professionalism, transparency, decency, honesty, and integrity. Very interesting how compassionate you *appear to be* in your response to my review.. its the complete opposite of the threatening, accusatory emails and incessant phone calls I received from Pablo after my purchase. The only thing you "can do to better assist me moving forward" is to keep it moving, as I have no more words for you.

November 09, 2021

Sean was great, the entire process was smooth and the whole team worked diligently to make sure I was a satisfied customer. Will definitely refer to my friends and family. More

by Shan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Easterns Automotive Group of Hyattsville responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

November 09, 2021

The dealership was on top of helping me get the suv I wanted thanks alot More

by tithiaevans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Easterns Automotive Group of Hyattsville responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Nov 10, 2021 -

tithiaevans responded

SEAN WAS THE BEST I APPRIECATE HIS HARD WORK AND DEDICATION TO GET ME MY NEW SUV. HE EXPLAINED ALL THE FEATURES TO ME WHILE ON MY TEST DRIVE AND THAT MEANT ALOT TO ME.

November 09, 2021

Very helpful in getting me placed in a vehicle as soon as possible. Thank you More

by Bneely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Easterns Automotive Group of Hyattsville responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

November 06, 2021

Very understanding and worked with us tirelessly to get us into a vehicle the same day. Friendly and welcoming, warm attitude. More

by Avendanojeremy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Easterns Automotive Group of Hyattsville responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

November 05, 2021

Sean was super helpful and patient with both me and my husband finding a car. More

by shalay Brammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael D Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Juan Quinteros
Nov 08, 2021 -

Easterns Automotive Group of Hyattsville responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

November 05, 2021

Sean was very helpful will definitely refer him to anyone.management team was very helpful as well More

by Bryanbogle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael D Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Juan Quinteros
Nov 08, 2021 -

Easterns Automotive Group of Hyattsville responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

November 05, 2021

Mike Robinson sold me my jeep a year ago Very helpful Mike Robinson sold me my jeep a year ago Very helpful and make my buying process so easy. Will recommend him to anyone I know buying a vehicle. More

by shalay Brammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael D Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Juan Quinteros
Nov 08, 2021 -

Easterns Automotive Group of Hyattsville responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

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