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Easterns Automotive Group of Hyattsville

Hyattsville, MD

4.9
4,305 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7598 Annapolis Road

Hyattsville, MD

20784

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Showing 4,305 reviews

August 17, 2015

great experience The dealer was very professional and eager to help me purchase the vehicle of my choice. My situation wasn't the best but Robert Mitchell tried every More

by ejuano2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2015 -

Easterns Automotive Group of Hyattsville responded

Thanks so much for the nice review. Robert is a key component of our team here at Easterns Automotive Group of Hyattsville and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all.

August 16, 2015

Satisfied Customer My experience was great. My salesman was friendly but very professional and knowledgeable. He went the extra mile to make sure I got the vehicle I wa More

by Sheri614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Aug 18, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for taking the time to share with us, Sheri. At Easterns Automotive Group of Hyattsville, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we appreciate your recommendation as well. Thank you for your great review!

Aug 19, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for taking the time to share with us, Sheri. At Easterns Automotive Group of Hyattsville, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we appreciate your recommendation as well. Thank you for your great review.

August 15, 2015

It was amazing, the sales rep was very patient with me. Professional environment, customers needs come first and they're opinion matters. I would recommend this dealership to everyone I know. I was really p More

by Kari8216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez-Zurita
Aug 18, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for leaving us your review. It's always great to hear from our customers and we're glad you were pleased the service we offer here at Easterns Automotive Group of Hyattsville. Thank you for the recommendation and for choosing us for your vehicle needs. Take care.

August 14, 2015

Bast Sales experience Michael Robinson : is a very good salesman I had a great experience with this salesmen very pleasant and well spoken made me feel very comfortable gua More

by Cliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2015 -

Easterns Automotive Group of Hyattsville responded

Hello Cliff and thank you for your kind words! Michael is a great asset and we appreciate him for making you comfortable during your purchase experience!If you ever need anything in the future, please don't hesitate to let us know. Take care!

August 12, 2015

Great experiece Robert Mitchell was very helpful and patient. He made sure I knew all that I needed to know about the car before I left the lot. He's probably the bes More

by shantell1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 14, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for your great review! Robert is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your car has to offer so that you are completely comfortable with your purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. Please let us know if you need help or information about anything to do with your car. Take care.

August 12, 2015

Fast help I needed a reliable vehicle quick and the staff did just that. Adrian Chavez was very knowledgeable and very professional. I would recommend them to a More

by Satony9969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez-Zurita
Aug 14, 2015 -

Easterns Automotive Group of Hyattsville responded

Thanks for this nice review! Adrian truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. We work hard to process everything as quickly as possible. We appreciate your recommendation and we look forward to seeing you again.

August 12, 2015

Great I want to commend Robert Mitchell on a job well done. Mr Mitchell was professional and courteous in helping me purchase my vehicle. I will be referri More

by Bullet3003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 14, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Robert was able to satisfy that. Thanks your for the referrals and we look forward to working with you, and your friends in the future.

August 11, 2015

Great, Professional Car-buying Experience! I rated my car-buying experience with 5 stars because I received very courteous, professional, and friendly service from my salesman, Michael Robinson More

by Sandy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michelle LeGrand
Aug 12, 2015 -

Easterns Automotive Group of Hyattsville responded

Thanks so much for this great review, Sandy. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals.

August 11, 2015

very informative came to easterns weeks ago worked with mr Adrian chavez he was very helpful I went to other dealers but it seems they just care about sale but mr Adr More

by sinaaaaa24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez-Zurita
Aug 12, 2015 -

Easterns Automotive Group of Hyattsville responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Adrian provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Take care.

August 09, 2015

great It was to the point no conning no bull jive and professional, it was faster than I thought the car was clean and an up to date model More

by udc#1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
great service,Robert was friendly and very professional.
Aug 12, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for taking the time to write about your experience with us! At Easterns Automotive Group of Hyattsville, we work very hard to provide each of our customers with friendly and professional experience. I am happy that Robert was able to deliver great customer service. Don't hesitate to contact us if there is anything else we can do for you.

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