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Easterns Automotive Group of Laurel
Laurel, MD
2,608 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,608 reviews
May 20, 2018
Car purchases Francis was a great sales professional. He was extremely nice and helpful. Everyone was very kind and professional. They demonstrated great team work Francis was a great sales professional. He was extremely nice and helpful. Everyone was very kind and professional. They demonstrated great team work to complete the sale of my Porsche Cayenne. I would definitely recommend Eastern Motors Laurel!! More
by Char
Employees Worked With
Jesus Santos, Vinny Vannavong, Francis Koroma
Helpful May 19, 2018
My Experience at Easterns Mr. Jamar Royster was the best help, he made me feel comfortable with the entire process of getting my first car, My children and I appreciate him a l Mr. Jamar Royster was the best help, he made me feel comfortable with the entire process of getting my first car, My children and I appreciate him a lot. More
by Modinat Oyekan
Employees Worked With
Vinny Vannavong, Jamar Royster
May 19, 2018
Excellent Everything was smooth. I felt respected and listened to. Thank you! Tony is a great sales consultant and an excellent trainer. Give him a raise. Everything was smooth. I felt respected and listened to. Thank you! Tony is a great sales consultant and an excellent trainer. Give him a raise. More
by James greene
Employees Worked With
Vinny Vannavong, Tony Squireewel
May 19, 2018
Great service ! Great working with Amadou, very patient and informative . Willing to work with you even with low credit score . Test drive was great and good selectio Great working with Amadou, very patient and informative . Willing to work with you even with low credit score . Test drive was great and good selection of cars More
by Percell90
May 18, 2018
Excellent Great Service & Excellent Customer Service..Highly Recommended... No time wasting, Everything was done in 2 & a half hours as long as you have all you Great Service & Excellent Customer Service..Highly Recommended... No time wasting, Everything was done in 2 & a half hours as long as you have all your documents More
by Kaykay88
Employees Worked With
Jesus Santos, Jamar Royster
May 17, 2018
Pretty good, smooth experience It was a pretty smooth process. They got me a lower interest rate than what i came in with. Would recommend if you want friendly service. That said I It was a pretty smooth process. They got me a lower interest rate than what i came in with. Would recommend if you want friendly service. That said I do wish they could have lowered the price a bit though. More
by Newcar14
Employees Worked With
DOZIE NWACHUKU
May 17, 2018
Disappointed Set up an apt to test drive a car at the Laurel location that I had been searching for for weeks. After making the apt a week in advance and confirmin Set up an apt to test drive a car at the Laurel location that I had been searching for for weeks. After making the apt a week in advance and confirming more than once, the car was not there when I arrived and I had to wait almost an hour for it to arrive to Laurel. I expected the Salesman to be more knowledgeable about the vehicle. I put a deposit on the vehicle and was promised that the interior would be “re-detailed”, the tire pressure would be correct and I would have a full tank of gas. None of those things happened when I came to pick it up a few days later. They did replace a bulb and gave me floormats, but they’re meant for a different car. I was really excited to find the exact car I was searching for but I was disappointed with the overall experience. It was slow and I felt like some of the employees were not completely honest at times. Getting the final price of the car took 30+ minutes, and the employees always came up with excuses for delays. I had an issue with the vehicle the day of, but luckily it was resolved. Salesman was friendly but did not deliver on all of his promises. More
by usedcarowner
Employees Worked With
Walter, Vinny Vannavong, Jamar Royster
May 17, 2018
Jamar Royster was very professional and gave me great service! It was wonderful working with him and look forward working with him in the future too. was very professional and gave me great service! It was wonderful working with him and look forward working with him in the future too. More
by volksguy123
Employees Worked With
Jamar Royster
May 16, 2018
Haggle free The dealership is great but it's haggle free. Great place though. The finance was quick and easy. First car I bought from the lot The dealership is great but it's haggle free. Great place though. The finance was quick and easy. First car I bought from the lot More
by David
Employees Worked With
Vinny Vannavong, Jamar Royster
May 14, 2018
Purchase of vehicle I was at Eastern with my wife,Francis koroma was our salesman,he is good,we were their just to look,but Mr Koroma have the gift of gab.we left out wit I was at Eastern with my wife,Francis koroma was our salesman,he is good,we were their just to look,but Mr Koroma have the gift of gab.we left out with our dream caravan. We are happy with our sales.We will definitely refer friends and family. More
by S.Keaton
Employees Worked With
Jesus Santos, Vinny Vannavong, Jonathan De La Espada, Francis Koroma
