Easterns Automotive Group of Laurel

The Best Salesman First let me say Jamar Royce is the best salesman . He is a very good at what he does. He has very good communication skills extremely pleasant guy. First let me say Jamar Royce is the best salesman . He is a very good at what he does. He has very good communication skills extremely pleasant guy. More

Fantastic Experience! I went to this dealership looking to upgrade my 2-year old vehicle. Dozie helped me through the entire process. I decided after three days the vehicle I went to this dealership looking to upgrade my 2-year old vehicle. Dozie helped me through the entire process. I decided after three days the vehicle I took home was not for me and went back to take advantage of the 7-day exchange policy. The process again was streamlined and I went home in my Buick Encore! I couldn’t be happier with my experience and HIGHLY recommend using this dealership. More

Professional and Understanding I walked into Eastern's in Laurel, Md not exactly knowing what to expect. I was immediately greeted by a salesman named Amadou. We discussed my option I walked into Eastern's in Laurel, Md not exactly knowing what to expect. I was immediately greeted by a salesman named Amadou. We discussed my options and he made me feel at ease without putting any pressure on me to purchase a vehicle. I would gladly recommend Amadou (and Easterns) to my friends and family. More

Excellent experience Every person who we had to talk to during the process did their best to accommodate us as much as possible as they can. Thank you all. Every person who we had to talk to during the process did their best to accommodate us as much as possible as they can. Thank you all. More

A reliable experience I did have an excellent experience with employees that helped me get the car I was thinking of buying. The sales person Mr Squireewel and the manager I did have an excellent experience with employees that helped me get the car I was thinking of buying. The sales person Mr Squireewel and the manager Mr. JESUS did their best to help me get the car that I wanted. More

Great customer service! Very impressed with the customer service. Eastern brought in cars from various locations with only a few hours notice, so that we could compare both i Very impressed with the customer service. Eastern brought in cars from various locations with only a few hours notice, so that we could compare both in person. Special thanks to Darius who went to extra lengths to track down the exact car we wanted. While we were on a test drive he looked up another car with the exact same specs as the one we were driving but in much better condition. Then he had the car brought over from another dealer in 30 minutes flat. The Eastern team made the entire process simple, speedy and enjoyable! Darius was a delight to work with and we're thrilled with our new car. We were able to view, test, and finalize the purchase all in the hours before we were leaving the next day on spring break. Perfect way to kick off the vacation--with a new car our whole family loves! Thanks Darius! More

Car buying experience Dozie was a great help and made sure we didn't spend all day at the dealership. I left happy with the car that I wanted!!! Ask for Dozie!!!! He's the Dozie was a great help and made sure we didn't spend all day at the dealership. I left happy with the car that I wanted!!! Ask for Dozie!!!! He's the best. The rest of the staff are super friendly and helpful which is always a plus. More

Once we left the dealership the Nightmare started My Sales person Albert was great! He was able to work with us and get us in a vehicle that had the features we wanted. The only downfall was when we f My Sales person Albert was great! He was able to work with us and get us in a vehicle that had the features we wanted. The only downfall was when we finally left in our new vehicle. It was a nightmare for them to verify my employment and it was non stop calls, texts and voicemails from the sales, finance and even the lender. It was the worst I was tempted to bring the vehicle back because I was just so frustrated. We couldn't even enjoy our new purchase. Other than that it was a cool experience. Thank you so much, Krystal More

Outstanding, empowering, informative! The salesperson Darius was so professional and personable. He made me feel comfortable and empowered to make my decision. Jesus, the manager, support The salesperson Darius was so professional and personable. He made me feel comfortable and empowered to make my decision. Jesus, the manager, supported me by giving me the information I needed to make the best decision with no pressure and no gimmicks. Jesus really went the extra mile and used every resource he could to facilitate my purchase. Thank you guys for a great car purchasing experience! More

Best car buying experience ever! Darius made the car buying experience an easy and fun one! It’s easy to tell he enjoys what he’s doing which makes the (typically dreaded) experience Darius made the car buying experience an easy and fun one! It’s easy to tell he enjoys what he’s doing which makes the (typically dreaded) experience a great one! More