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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,602 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,603 reviews

October 03, 2017

Awesome Alex was the best very accommodating and they got us in the car we wanted! Car was clean and everyone was extremely friendly!!! Would recommend to f More

by AHaynie19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Oct 05, 2017 -

Easterns Automotive Group of Laurel responded

Hi, It's definitely great to hear such nice comments regarding Alex and his customer service. We work very hard to please our customers so please know that we are honored by your feedback. Please tell your family and friends to stop by.

October 03, 2017

Alex and William Alex helped us when we were in a bad spot. Would recommend to anyone. Go see him. We found a brand new 2017 Nissan Pathfinder at a great price with ve More

by Haynie17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Oct 05, 2017 -

Easterns Automotive Group of Laurel responded

Wonderful! We love hearing that from amazing customers like yourself. You definitely can't go wrong with a 2017 Nissan Pathfinder. We sure do hope that you and your wife come back to visit us again in the future.

October 02, 2017

Awesome Awesome, best service ever. Jamar is the best salesman ever, I will always remember the great service that I recieved., best dealership ever I will te More

by LWash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Oct 03, 2017 -

Easterns Automotive Group of Laurel responded

Excellent! We'll be sure to let Jamar know that you enjoyed his customer service. Thanks in advance for recommending your family and friends to us. We look forward to seeing them soon!

September 29, 2017

Great experuence Assisted with emergency purchase greatly appreciated. Addresses my concerns and found the vehicle immediately. Would come to this dealer again in a More

by Referrall
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Oct 02, 2017 -

Easterns Automotive Group of Laurel responded

Great customers like you are the reason that we continue to love our job. Thank you for these kind words because they mean to much to us.

September 29, 2017

Great, friendly service Give Dozie NWachuku a promotion or a raise. He was my sales rep., and I must say his experience, his knowledge of the product and salesmanship we're More

by Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dozie Nwachuku
Oct 02, 2017 -

Easterns Automotive Group of Laurel responded

Wow! Everything that you just said is what we truly strive for in providing our customers with an excellent car buying experience. Thanks for taking a chance on us. We're glad to see that it was worth it.

September 26, 2017

Purchase car Great service from Salesman Albert!!! Really happy with my purchase. Challenged financially Easterns was able to make it happen. I recommend Eastern More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Payne
Sep 27, 2017 -

Easterns Automotive Group of Laurel responded

There's nothing better than a stress free car buying experience. Albert will be so thrilled to hear from you. Thank you for sharing your kind words with us.

September 23, 2017

Outstanding seller Very helpful and tend to the needs of the buyer. Have never experienced a seller like this seller. Jamer is an asset for ur company More

by Yesnyana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Sep 25, 2017 -

Easterns Automotive Group of Laurel responded

We couldn't agree with you more. Jamer is definitely a huge asset to the Easterns company. It's so great knowing you are satisfied with your experience.

September 23, 2017

Outstanding performance Very helpful and meet our needs. I highly recommend him to anyone looking to buy a vehicle. He took his time to explain the sale. More

by Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Sep 25, 2017 -

Easterns Automotive Group of Laurel responded

That's awesome! We truly do appreciate customers like you for sharing your car buying experience and for encouraging others to choose Easterns. Thank you.

September 22, 2017

Chevy Tahoe Alex Ramirez and Jesus Santos made this process a very easy one. They were very helpful, professional, respectful and knowledgeable. I will definitely More

by Robert Tahoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Alex Ramirez
Sep 22, 2017 -

Easterns Automotive Group of Laurel responded

Hello Robert, It's always refreshing to receive such positive feedback about our staff. Alex and Jesus will be very happy to hear from you. Thank you so much for being a returning customer.

September 21, 2017

Excellent customer service Great experience, low stress, and a lot of guidance in making an expensive decision. Left the dealer truly satisfied with the purchase I made. Thanks, More

by Akigz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ
Sep 22, 2017 -

Easterns Automotive Group of Laurel responded

You're the one that we have to thank. You have been such a good sport about the entire process. New customers like yourself are the reason we love our job.

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