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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,605 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,605 reviews

September 09, 2017

Time flew I got here, saw what car I wanted and was then assisted immediately by Amadou... he was awesome; helped with everything and is very personable!! More

by Thisish1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2017 -

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family! Thanks for choosing us. We'll be sure to share your positive review with Amadou who will be thrilled to know that you enjoyed your visit.

September 07, 2017

Excellent, Professional service. I will definitely recommend Courteous and rofessional service. The team worked very hard to ensure that we purchased an excellent vehicle. I will definitely recommend Eastern Mot More

by SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Easterns Automotive Group of Laurel responded

Thank you in advance for offering to recommend us. We welcome new customers with open arms. The more the merrier!

September 06, 2017

prompt, flexible Friendly environment, prompt responses, no pressure on the customer. My son and I drove three different cars. When we discussed our experience with th More

by sergei
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Sep 08, 2017 -

Easterns Automotive Group of Laurel responded

It's so great to hear that both you and your son enjoyed your Easterns experience. We hope that you come back again in the future. We're always here to help!

September 06, 2017

best experience yet! Jamar was so hopeful and pleasant to work with. I would recommend him to anyone! Jamar was very outgoing and went out of his way to make our purchase More

by thimaspittsjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Sep 08, 2017 -

Easterns Automotive Group of Laurel responded

Kudos to Jamar for providing you with the great customer service that you deserve. We look forward to seeing you in the future. You're a part of the family now!

September 05, 2017

Great Excellent service, this was a great day for me and my fiancé ,I can't complain at all ,I'll do it again ,if they lower price of my next car smiling More

by Escobar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Easterns Automotive Group of Laurel responded

Huge congrats to you on your fiancé on the new vehicle. We're glad that you were pleased with Amadou's customer service. We definitely would like to see you again in the future!

September 04, 2017

Amazing customer service Tony's customer service was simply amazing. I had so many questions and he answered all of them. He was very patient and extremely helpful. More

by AsishaB!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Squireewel
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

Hi Asisha, That's right! We firmly believe in providing our customers with the best possible customer service possible. We're glad to know that as a customer you are pleased with the service you received.

September 01, 2017

purchasing a car Albert Payne assisted with the car buying process. Very friendly, courteous and professional customer service. Enjoyable experience. Would definitely More

by cgreen97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Payne
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

Thanks for sharing such remarkable words regarding the customer service that was provided by Albert. He'll be so glad to know that you enjoyed your visit. We look forward to seeing you in the future as well as your family and friends.

August 31, 2017

Something Special About This Guy From the moment I stepped into the lot, I knew that this guy was going to help me with my problems. Brandon is a people person, a real "get to know wh More

by FRANCHISOR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Staples
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

No need for anxiety here at Easterns! We're always here to help our customers the best way we possibly can. On behalf of the Easterns staff, we would like to congratulate you on your purchase and let you know that we are really happy for you.

August 29, 2017

Love Love Love This is my third vehicle from Easterns. I've had my last 2 vehicles for 5 years without any problems. Easterns will treat you like family and without More

by MsKSmiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will , Albert Payne
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

Wow! THANK YOU so much for being a returning customer and for believing in us the way that you do. Your loyalty to us is so appreciated.

August 28, 2017

Purchased a car!!! Albert payne was amazing and worked a miracle for us. We had our heart a set on a certain vehicle and they made it work. He even helped lower our down More

by Liza Durongkadej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Payne
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

Wonderful! It is definitely great to hear from you regarding your visit with us. Please be sure to tell your family and friends to come in and visit us too.

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