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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,631 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,631 reviews

September 05, 2020

I was surprised. Jered saved us time by understanding the complicated parameters for deciding which type of vehicle were looking for. It depended in finance qualifications. The dealer made everything work ou More

by Charmander42000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Sep 08, 2020 -

Easterns Automotive Group of Laurel responded

That's wonderful news! Thank you for letting us know that Jared is taking great care of his customers. We hope that you will consider us for all of your future auto needs.

September 03, 2020

Floyd helped me purchase a new work truck for my business. He is very knowledgeable and is who I will be calling from now on when I need a car for my business or myself. Thanks Floyd! More

by Paul C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Sep 04, 2020 -

Easterns Automotive Group of Laurel responded

Congratulations on your new work truck! We're sure that you will enjoy it. We look forward to working with you in the future.

September 03, 2020

Excellent service!!! I was very pleased. Thanks to Amazon Sow he made my experience very pleasurable and professional. I will recommend others to visit eastern motors More

by chaosjetsetting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Easterns Automotive Group of Laurel responded

At Eastern Motors, your job is your credit! Thank you for being such a great customer.

September 02, 2020

I just want to say that Floyd is the greatest. Thanks for working everything out for us. We truly love our vehicle. You always come through. Thanks a lot. More

by John. Condra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Sep 04, 2020 -

Easterns Automotive Group of Laurel responded

Hi John, Congrats on your purchase with Floyd. We are so glad that you are a satisfied customer!

August 29, 2020

I really appreciate the help Louis and Jared gave me they really helped me get my truck great service. Jared is amazing and I recommend him More

by Dodge ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Sep 01, 2020 -

Easterns Automotive Group of Laurel responded

Hi there, Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

August 27, 2020

Very nice customer service makes you feel welcome even offered me water or snacks. Would recommend Eastern Automotive to my friends and family. Thanks for making my experience easy More

by jacquelinenewton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rayford Scott, JENTRY HOBSON
Sep 01, 2020 -

Easterns Automotive Group of Laurel responded

We specialize in providing our customers with nothing but the best customer service. It is so amazing that as a customer you recognize the hard work that we continue to put in.

August 26, 2020

Wonderful experience here. The staff was professional, courteous, and kind, and made my car shopping experience here a great one. Floyd was very informative and helpful in walking me through the entire pr More

by maria_penayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Whitlock
Aug 27, 2020 -

Easterns Automotive Group of Laurel responded

Congratulations on your new Subaru! We are so happy that you are satisfied with your purchase. Floyd will be thrilled to hear this!

August 25, 2020

I’ve been to other car dealerships and was not satisfied. A friend of mine referred me to Easterns and told me that I will walk out of there with a vehicle and he was right! My salesman Rayford , was excepti More

by Brihan
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Aug 27, 2020 -

Easterns Automotive Group of Laurel responded

Hi Brihan, We're glad that you found your new automotive home here with Easterns. Ray was so excited to have the chance to work with you. We hope to see you again soon!

August 22, 2020

Sales rep was very informative and helpful with any and all questions that I had about everything the vehicle had to offer. He is great recommended More

by adonnisanderson231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Aug 25, 2020 -

Easterns Automotive Group of Laurel responded

Ther is nothing better than having the opportunity to work with such incredible customers. Thank you for all of your support!

August 21, 2020

Mr. R. Scott was very professional and thorough without Mr. R. Scott was very professional and thorough without being pushy or overbearing. My experience was very rewarding and the deal I received was unb More

by bboomer.dc47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Aug 25, 2020 -

Easterns Automotive Group of Laurel responded

Wow! The fact that everything worked out so smoothly for you is excellent. Ray will be very happy about this. Congrats!

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