Easterns Automotive Group of Sterling

Sergio at Easterns Automotive Group in Sterling was awesome to work with. He helped me get into the Toyota Camry I had been looking for and made the whole process smooth and easy. Super helpful, knowle awesome to work with. He helped me get into the Toyota Camry I had been looking for and made the whole process smooth and easy. Super helpful, knowledgeable, and no pressure at all. Definitely recommend asking for Sergio if you’re car shopping! More

Great car-buying experience here. Sergio at the Sterling location was professional, honest, and made the entire process quick and seamless. 5 stars! Sergio at the Sterling location was professional, honest, and made the entire process quick and seamless. 5 stars! More

The whole team was awesome and welcoming. Shout to Eli for getting me at the rate I wanted to be at. Shout to Eli for getting me at the rate I wanted to be at. More

Eli is the absolute best at what he does. Will recommend to all my friends and family Will recommend to all my friends and family More

Excelente servicio estamos muy felices por su atención y buen trabajo muchas gracias sergio y easterns! buen trabajo muchas gracias sergio y easterns! More

Very disappointing experience with Easterns Automotive Group Sterling branch. Starting in April 2026, during the test drive of the 2019 Toyota RAV4 I purchased, I immediately noticed multiple issues with Group Sterling branch. Starting in April 2026, during the test drive of the 2019 Toyota RAV4 I purchased, I immediately noticed multiple issues with the vehicle, including malfunctioning windshield wiper controls, fog lights needing repair, and cigarette burns on the driver’s seat. I was assured these problems would be fixed, which is the only reason I agreed to move forward with the purchase. I paid all required down payment fees immediately and handled everything responsibly, yet after the sale, communication became terrible. The sales representative, Elie, consistently ignored follow ups from both me and my husband, and the only repeated concern seemed to be whether I had already paid the fees which says a lot about their priorities. It should not take escalating directly to management and leaving the vehicle at the dealership just to get basic promised repairs addressed. What is even more frustrating is the constant pressure to leave positive reviews while providing poor after-sale customer service. Selling a vehicle is one thing ,standing behind it and treating customers with respect afterward is another. I would not recommend this branch to anyone expecting professionalism, accountability, or proper customer care after signing the contract. More

Excelente servicio, me ayudaron mucho con lo que necesitaba y tienen muy buenos carros y precios necesitaba y tienen muy buenos carros y precios More

Very informative on the finances for first time buyer and made sure I got the best value possible made sure I got the best value possible More

Nelson and the team were very professional, knowledgeable, and helpful while selling me a car. I would highly recommend! knowledgeable, and helpful while selling me a car. I would highly recommend! More

Finding a car has been my mission impossible. I worked with Nelson Contreras at Easterns and he truly made the difference. He was very attentive to details finding me a great deal on my car. He a I worked with Nelson Contreras at Easterns and he truly made the difference. He was very attentive to details finding me a great deal on my car. He also made the car buying experience feel very luxurious. I would recommend looking for him if you’re able to! More