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Easterns Automotive Group of Sterling

Sterling, VA

4.9
934 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 934 reviews

September 15, 2021

Great Dealers. Glad to work with them. They really gave me a good deal. I hope to work again with them. More

by Autumn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Garcia, Darius Skerritt
Sep 22, 2021 -

Easterns Automotive Group of Sterling responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

September 14, 2021

Brianna, Juan, and Joel were all very helpful in helping facilitate the purchase of my new company vehicle. They were on top of communications, flexible and helpful with problems we identified with the veh More

by jennemflowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
Sep 15, 2021 -

Easterns Automotive Group of Sterling responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

September 10, 2021

Worked with Jeffrey. Was a great help finding me a great used car for an even better price. All around great company with even better staff More

by Joshua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Lopez
Sep 10, 2021 -

Easterns Automotive Group of Sterling responded

We are so happy you enjoyed your visit with Jeff and Craig. Thank you for taking your time to share this!

September 10, 2021

Brianna was good to work with. Dealership changed the Brianna was good to work with. Dealership changed the price that was previously quoted when purchasing the car. Vehicle requires service even More

by harv2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright, Juan Garcia
Sep 10, 2021 -

Easterns Automotive Group of Sterling responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

September 07, 2021

Brianna was great. I came in to the dealership hesitant on looking at vehicles, but Brianna made the process very easy. Will be recommending. Thank you More

by Minacooper15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
Sep 08, 2021 -

Easterns Automotive Group of Sterling responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

September 07, 2021

Good customer service, clean environment and family friendly space. I had a great experience during this visit with James he was patient and understanding. Thanks More

by sharellshawnicee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Craig
Sep 08, 2021 -

Easterns Automotive Group of Sterling responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with James. We will definitely continue working hard to make our customers proud.

September 06, 2021

Very great experience. Provided insight and helped me understand financing. Would reccomend to stop by if your worried about your credit score stopping you from buying car. Great service. More

by andres.ingles
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez, Brianna Cartwright, James Craig, Denis Alvarado
Sep 08, 2021 -

Easterns Automotive Group of Sterling responded

We value your feedback! We are delighted that you reached out to share your Easterns experience.

September 06, 2021

James was fantastic and helped us through the process. He was enthusiastic and was willing to help us each step of the way. The management was straightforward and worked well with us too. Financing was a bre More

by Ariel_gonzalez11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Craig, Tu Nguyen
Sep 08, 2021 -

Easterns Automotive Group of Sterling responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

September 04, 2021

Try to imagine the most service-oriented, efficient, organized, knowledgeable, and friendly car salesperson in the world -- Brianna is all that and more! In fact, the whole group at Easterns is sincere More

by andreasmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
Sep 08, 2021 -

Easterns Automotive Group of Sterling responded

We are so happy to hear our very own Brianna made your visit wonderful! Looking forward to seeing you again soon!

September 03, 2021

Great customer service. Valuable information with knowledge to help get you in the vehicle you want. I would recommend a visit based on my experience. More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Lopez, Brianna Cartwright, Juan Garcia, James Craig, Denis Alvarado, Tu Nguyen
Sep 08, 2021 -

Easterns Automotive Group of Sterling responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

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