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Easterns Automotive Group of Sterling

Sterling, VA

4.8
924 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 924 reviews

August 08, 2021

I popped into the dealership without an appointment and ended up working with Briana, who was wonderful! She and her manager, Juan, worked very hard to help me get the car that I wanted in a low pressure More

by Caroline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright, James Craig
Aug 10, 2021 -

Easterns Automotive Group of Sterling responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

August 07, 2021

Place was great awesome they sold me my first dream car I’m bring family so I can create an realationship there an great dealership and very honest in trusting More

by andrebullock56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also the cleaning guy he really did an outstanding job cleaning it, Jeffrey Lopez, Brianna Cartwright, James Craig, Denis Alvarado
Aug 10, 2021 -

Easterns Automotive Group of Sterling responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

August 07, 2021

This was my first time buying a car and James Craig made this transaction go smooth and easy for me I was able test drive the vehicle and he was very professional and knowledge of the vehicle. I would highl More

by Tawanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Kessler, Juan Garcia, James Craig
Aug 10, 2021 -

Easterns Automotive Group of Sterling responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

August 04, 2021

I saw a car that I liked. Let me tell you. I didn’t think i would be able to get this car. I gave up. Thanks to Brianna & Craig they did NOT stop working with me until i got the car i wanted with the payment More

by Mzangelalb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Cartwright
Aug 10, 2021 -

Easterns Automotive Group of Sterling responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

August 04, 2021

Brianna was amazing! She was knowledgeable and her customer service was outstanding! She was patient with me and listened to my wants. I would definitely recommend going to Easterns Motors in Sterling More

by Natalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
Aug 10, 2021 -

Easterns Automotive Group of Sterling responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

August 04, 2021

I’ve purchased 10 cars in my lifetime and 9 of them from dealerships, this has been one of the most positive experiences. I appreciate the all of the staff’s effort getting me into the car I wanted, and the More

by ambowen8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Craig
Aug 10, 2021 -

Easterns Automotive Group of Sterling responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

August 02, 2021

It’s a really good dealership they are very friendly and they help the client if you want to get a car Easterns dealership is the best place to get it More

by faresmembreno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
Aug 03, 2021 -

Easterns Automotive Group of Sterling responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

August 01, 2021

They were very helpful and patient. Work with me and helped me found a car I like. Over all the experience was very good . Thank you ! More

by Diegosalazar01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright, Juan Garcia
Aug 03, 2021 -

Easterns Automotive Group of Sterling responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

July 31, 2021

Im so pleased and overwhelmed to have found this dealership, i traveled three hours away ,when i walked in was very impressed, was greeted by and awesome team to help me with my purchase James and A More

by fountshay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright, James Craig
Aug 03, 2021 -

Easterns Automotive Group of Sterling responded

We are so happy to hear our very own James and Ali made your visit wonderful! Looking forward to seeing you again soon!

July 31, 2021

They are a good dealer good attention everything is beret nice the attention and everything they’re very nice with you and is a good dealer to get a car More

by freddymembreno13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright, Juan Garcia
Aug 03, 2021 -

Easterns Automotive Group of Sterling responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

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