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Easterns Automotive Group of Sterling

Sterling, VA

4.9
937 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 937 reviews

June 27, 2015

Great Exoerience Joel was a pleasure to work with and made the buying process pressure free and enjoyable. I would definitely recommend Direct Car Buying to my fri More

by Glovas807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 29, 2015 -

Easterns Automotive Group of Sterling responded

Thank you for taking the time to write about your experience. It is magnificent to know that Joel was able to provide you with the pressure-free and enjoyable buying experience. We appreciate your recommendation. Please feel free to call or stop by if there is anything else we can do to help you.

June 24, 2015

Great customer service!!! Great customer service,fully explained and answered all my questions,courteous picking me up from the metro station,fast & efficient! Great clean faci More

by Raycheek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2015 -

Easterns Automotive Group of Sterling responded

Ray, thank you for taking the time to tell us about your experience at Direct Car Buying. We are glad to know that you appreciate our facilities as well as excellent service. If you need anything else at all, please come back to see us!

June 21, 2015

great, easy car buying experience It was "as advertised" Easy process, I knew what I wanted, they had it and at a better price than the dealerships and they were low key and easy More

by etr5borbak5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrien Dargin
Jun 22, 2015 -

Easterns Automotive Group of Sterling responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again!

June 17, 2015

Hands downc, Awesome service I actually walked into this dealership blind folded with no experience at buying luxury cars, fortunately for me, i was schooled by their rep @joelale More

by Justyce23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 18, 2015 -

Easterns Automotive Group of Sterling responded

Your fantastic review was quite a refreshing read! I am happy that Joel provided you with efficient and well-informed customer service. We understand that the search for a vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure our guests leaves our dealership confident that they have made the right decision by coming to Direct Car Buying. We would love to work with you again; feel free to call us with any questions or concerns.

June 09, 2015

Best buying experience This was the best buying experience I ever had. It was no hassle come in check car out if you like it great if you didn't it was no pressure. I love t More

by elove1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrien Dargin
Jun 10, 2015 -

Easterns Automotive Group of Sterling responded

We truly enjoyed reading your comments and would like to thank you for your kind words as this allows us to maintain and improve the service we provide to meet the most demanding needs of our valued guest. We appreciate your recommendation as well! Thanks again.

June 02, 2015

Terrific experience. Great inventory and the process was terrific. Much better than dealing with a normal dealership. Joel and Adrian were easy to work with and very acc More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2015 -

Easterns Automotive Group of Sterling responded

John, thank you so much for taking the time to write this great review! It's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for choosing Direct Car Buying for your vehicle needs. Take care!

May 31, 2015

Great Car Buying Experience!! After looking at several different cars at various dealerships I ended up purchasing my car from cars direct. Their outstanding customer service is More

by annewrightluvshercar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2015 -

Easterns Automotive Group of Sterling responded

Anne, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that Joel provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests.

May 29, 2015

Highly recommended. Great experience. I saw 2010 Mercedes Benz s550 4matic through CarGurus' listings. I wanted it and Adrien Dargin followed it up and I got it yesterday with no pressure More

by Onwa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrien Dargin, David Babb
Jun 03, 2015 -

Easterns Automotive Group of Sterling responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Adrien, Joel and Dave were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs.

May 15, 2015

Great Experience I found my dream car at Direct Car Buying. The salesmen were outstanding. The General Manager found me financing which was excellent and he was profes More

by D. Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Dargin, David Babb
May 18, 2015 -

Easterns Automotive Group of Sterling responded

Your fantastic review was quite a refreshing read! Congratulations on your purchase. I am sure you are continuing to enjoy it. I am happy that Joel provided you with efficient and well-informed customer service. We understand that the search for a vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Direct Car Buying.

May 06, 2015

excellent world class service Joel Alexis is a true professional . He assisted me in all aspects of purchasing a vehicle . Made my experience painless and true to what the website More

by 650I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 07, 2015 -

Easterns Automotive Group of Sterling responded

Congratulations on your purchase! I hope you are continuing to enjoy your 650i! It's wonderful to know that you feel confident in your decision to choose Direct Car Buying as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. We appreciate your referral as well!

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