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Easterns Automotive Group of Temple Hills

Temple Hills, MD

4.9
3,980 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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4809 Saint Barnabas Road

Temple Hills, MD

20748

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Showing 3,980 reviews

October 29, 2019

Anthony Gregory, along with Anthony Alexander. They both were wonderful and truly work extremely hard to make me a happy customer. And will definitely return!!!!! More

by Hsjones76
Recommend Dealer
Yes
Employees Worked With
Anthony Gregory
Oct 30, 2019 -

Easterns Automotive Group of Temple Hills responded

There's no better feeling than knowing our customers appreciate our hard work. Your kind words go a long way!

October 28, 2019

Thanks for Awesome job you did on OUR purchased Truck you were quicker this Time than when I purchased the Challenger Last year.I called you talked to you about what my husband wanted you set up an open come More

by MOMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenda Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Easterns Automotive Group of Temple Hills responded

At Eastern Motors, your job is your credit! We’re looking forward to seeing you back. Enjoy your new truck!

October 28, 2019

David made a honest attempt to help get into a vehicle even though our credit is very poor and worked with his sales manager to see what could happen. More

by Tiggersdad
Recommend Dealer
Yes
Employees Worked With
David Carter
Oct 30, 2019 -

Easterns Automotive Group of Temple Hills responded

Shout out to David for providing you with such great service. That's what we are here for!

October 28, 2019

The BDC rep is great but i should have been told before I came in that i was going to do the entire process over again which i wasn’t expecting. Why have your prospective clients start everything online onc More

by K2Aunt
Recommend Dealer
Yes
Employees Worked With
David Carter
Oct 30, 2019 -

Easterns Automotive Group of Temple Hills responded

We specialize in providing our customers with nothing but the best customer service. It is so amazing that as a customer you recognize the hard work that we continue to put in.

Oct 30, 2019 -

K2Aunt responded

Did you even read what I wrote at all ???? I was pre-approved already before i went to the dealership and started the paperwork online and once i got to almost the final step i was told i needed to bring in my paystub to finish the process. I was never told BEFORE arriving i had to RESTART the entire process WHICH WAS A HUGE WASTE OF TIME FOR MY HUSBAND AND MYSELf. During the sit down with DC we told him what i was looking for, how much down payment i could do, etc .. Then supposedly we had an approval on an vehicle which had too many miles for the type of work i do. While waiting for his manager to work on something he kept asking, “is there anyone else we could get to co-sign which we told him point blank THERE IS NO ONE. While this was going on he started working with another client and leaving us in the lurch with no idea what was going since the manager never came over to speak to us. Then yesterday DC called us with an update a couple of times and both times, “ HE ASKED IS THERE ANYONE ELSE WE COULD GET TO CO-SIGN AND LIKE I SAID BEFORE THERE IS NO ONE.” And today i have not heard anything from you all about the status of my vehicle and credit application. This is not how you treat a customer who is planning to buy a vehicle from your location no matter what their credit is. I used to work at a car dealership and was friendly with our sales people plus managers so i know how things our supposed to work AND HOW YOU ARE DOING IT DOESN'T CUT IT FOR A CUSTOMER ORIENTED COMPANY !!!!!!!!

October 27, 2019

Great customer service He made sure the customer was happy he did a great job of going through details of the Vehicle. Walk me through every step that was Made. More

by Terrance Puller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gregory
Oct 30, 2019 -

Easterns Automotive Group of Temple Hills responded

Nothing makes us happier than hearing from happy customers. We are so glad to hear you had a great experience and thank you for your wonderful review. We’re looking forward to seeing you back!

October 27, 2019

Consistently Professional Adrian Chavez worked with me as I embarked upon mission impossible. He was dedicated, sympathetic and professional. For Eastern as a representative, h More

by AWashingtonWoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez
Oct 30, 2019 -

Easterns Automotive Group of Temple Hills responded

We are so glad to hear you had a wonderful experience during your visit with Adrian and thank you very much for the five-star review! Come again!

October 26, 2019

The best costumer service I’ve ever received! The moment I walked through the door I knew Glenda was going to get me into a vehicle by her warm introduction! She made sure that my lengthy stay was More

by dharper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenda Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Easterns Automotive Group of Temple Hills responded

Thank you for taking the time to leave us a positive review and rating! We are so glad to know that you are a loyal customer and that Glenda always provides you with great service! We truly appreciate your business and we hope that you will continue to visit us in the near future!

October 26, 2019

My FIRST Car Amazing service, great car, great price. Cares about every customer! Loved my experience here at Easterns. They should get some free cookies or someth More

by Shante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Da'Shayne Pace-Bates, Curtis Bullock
Oct 30, 2019 -

Easterns Automotive Group of Temple Hills responded

We always strive to provide exceptional customer service to our guests, so it's great to know that our staff provided this for you!

October 25, 2019

Tyree was hilarious, I thought I would be sitting there for hours in a dull dealership but boy was I wrong . I was at the edge of my seat the entire time lo More

by Julius21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenda Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Carter, Anthony Gregory, Devin Barrett, Carlos Lemus, Jamal Jones, Da'Shayne Pace-Bates, Adrian Chavez, Tyree Dreher, Curtis Bullock
Oct 30, 2019 -

Easterns Automotive Group of Temple Hills responded

Yay! Thanks for coming to Easterns. It is a pleasure to have you in the family!

October 24, 2019

Easterns Automotive I walked in Easterns Automotive not knowing if i was going to be blessed with a truck or not...Meet my car salesman and she was great at helping me ac More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenda Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Easterns Automotive Group of Temple Hills responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

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