Easterns Automotive Group of Temple Hills

Young Moe is very helpful and respectful. He helped me get a very good deal and made sure the process went smoothly! He helped me get a very good deal and made sure the process went smoothly! More

Young Moe was an excellent representative at this dealership. Very relatable and made the experience smooth. 5/5 and recommend to anyone who wants to get in a vehicle with good numbers. dealership. Very relatable and made the experience smooth. 5/5 and recommend to anyone who wants to get in a vehicle with good numbers. More

Bashir was super helpful went above & beyond for me by picking me up from my home had us a car ready made the sale as smooth as possible highly recommend this car salesman of Eastern motors in Marlow heig picking me up from my home had us a car ready made the sale as smooth as possible highly recommend this car salesman of Eastern motors in Marlow heights More

I worked with Ms. G to purchase my new car. My previous car was totaled from an accident and Ms. G was very patient in helping find the next car-as I was unsure what I G to purchase my new car. My previous car was totaled from an accident and Ms. G was very patient in helping find the next car-as I was unsure what I really wanted. I’m so glad I chose Easterns and happy I worked with Ms.G 😃 More

Glenda was amazing , she made my car buying process incredibly easy. I will be back again! incredibly easy. I will be back again! More

My Experience Was Nothing Short Of Amazing. Ronald Made My Transition Into My New Car As Easy As Possible And I’m So In Love With My Car. So Very Grateful. Ronald Made My Transition Into My New Car As Easy As Possible And I’m So In Love With My Car. So Very Grateful. More

Bashir Ahmad Popal was the car salesman that was assigned to us not only did he pick us up from our home but he went above & beyond in helping us get another car with low payments very professional & nice al to us not only did he pick us up from our home but he went above & beyond in helping us get another car with low payments very professional & nice also the general manager Vinny was exceptional as always we know him for almost 15 years now & he adores my mom always helps us get a car !!! More

I originally gave this dealership an amazing review and as of today, considering the fact that one of their salesman intentionally blew me off and physically shoo'd me away with his hands when I came to pi as of today, considering the fact that one of their salesman intentionally blew me off and physically shoo'd me away with his hands when I came to pick up my tags for whatever personal reasons they have and I am sure it's on camera.. I definitely feel like I need to express the reality of this company. Then, not only because of mistakes that the dealership made, they truly do not care about the customer and really only care about making a sale. I personally have bought multiple cars from here and never had an issue before until recently. I was sold a vehicle that wasn't even inspected and given an unsafe loaner which almost caused me to lose my job and I should've learned my lesson then, but I don't like to base my views on a company from one bad hire but this most recent experience had given me a clear understanding. As a licensed insurance agent who works in sales, I build my reputation on ethically and morally doing the right thing and even if I make a mistake I do what I can to make things right or at least communicate to the customer especially if they are a returning one out of respect because I see they trust me and my company. I have reached out to the CEO, Robert Bassam, who doesn't seem to have any interest in even communicating with me anymore and my intention is never to mess with anyone's business because we all could use different situations as a way to provide more training and coaching to build stronger salespeople but only if a company is willing to do their part as well. I was very transparent about my situation when I walked in and the two type of vehicles I needed and was very clear that I needed a third row. I took full accountability of where I went wrong but I can honestly say when it comes to hearing the customer or making a sale it's clear to see what's more valuable even when the customer is asking all the right questions, communicating, being told that this is the car they are approved for and if they put $2,000 down, they can come back and put the remainder $2,000 down on this day for this specific vehicle, just to come back on the agreed day and find out that vehicle was "sold" (which is understandable from a sales perspective right because you do what you need to in order to meet your sales goals) but then to be told you have to put more money down and the vehicle doesn't even have a third row for my kids and because I am not a car expert, I thought they were folded down and I should have known when the sales person didn't even show me but kept saying this one had lower mileage.... Yes, I know I messed up, but honestly I could have took my business elsewhere from the beginning because I have to do what's best for me and I made that clear to them as well before I put my $2000 down because I made it clear that I was going to be without a vehicle as well. I trusted this company because I really try to believe that it's not always the actual business until the CEO stop responding to me as well. I know not to ever again and all I am saying is just to be careful. The screenshots do not lie and I just hope that this can help someone from making the same mistake. We all are human, we all have our own financial situations, we all have an opinion. Right is right and wrong is wrong and I hope that this message helps someone because even as a sales person in a different industry, you don't have to operate business like this to meet sales and customers do matter. More

Great service, Ms. Glenda was very knowledgeable and got me in the vehicle I wanted. Glenda was very knowledgeable and got me in the vehicle I wanted. More

It was amazing working with Mr. Rufff , honestly only reason I came back and stuck it out with eastern motors was because of him & Tony .. they made the experience less stressful Rufff , honestly only reason I came back and stuck it out with eastern motors was because of him & Tony .. they made the experience less stressful More