Eastside Subaru

Cut corners Brought in 2013 outback for 2 recalls . They said I needed transmission and brakes flushed. $440 later. I didn’t care paying the extra because of the Brought in 2013 outback for 2 recalls . They said I needed transmission and brakes flushed. $440 later. I didn’t care paying the extra because of the high ratings. But II would expect that they put the caps back on the brake fluid and snap down the other caps. I had to bring it back in because I couldn’t figure out where a random filter screen went to. Vita was wonderful to work with but she didn’t know where the filter went either. Eventually they figured it out. Vita said to me to bring it back if something starts to go bad. Not very comforting. The other issue is in this day of covid19 they used plastic seat and steering wheel covers and when I opened for the first time the wind blew out the plastic on me. I brought it back in the service center to the masked in employees who didn’t want to touch it. So they pointed to the garbage and to a hand cleanser . I hope they finished the work I wouldn’t know how to check. For being so highly rated there was no explanation other than what Vita said was they weren’t expecting me maybe? Yes you were they text me and said it was done. More

Easy Purchase Experience Everything was ready for us as scheduled to purchase a new Subaru. Employees were pleasant and knowledgeable. Gulnaza was good at following up wi Everything was ready for us as scheduled to purchase a new Subaru. Employees were pleasant and knowledgeable. Gulnaza was good at following up with email during this time when everyone was focused on safety. Well done. More

Best dealer experience I have had in many years. I have purchased a few cars over the years and this dealer is the best . Thanks purchased a few cars over the years and this dealer is the best . Thanks More

Exactly the Model, Option Package & other items we wanted Guy did a great job letting us know when the model we wanted was expected to arrive, and it did. He also told us of the passion other Subaru owners ha Guy did a great job letting us know when the model we wanted was expected to arrive, and it did. He also told us of the passion other Subaru owners have due to the features on Subaru vehicles. He wanted us to be able to understand and easily use all the controls, buttons and displays so we can safely drive in all light and weather conditions. He quickly explained, in the car, all the choices we could customize to our needs and said to be sure to call if any questions came up. He gave us great tips on car care and I was glad to hear the service dept is open on Saturdays. Juana quickly explained all the finance options and forms I needed to sign and to call with any later questions. More

excellent customer experience I've been driving Subaru Outbacks since the early 70's. Test drove the new Crosstrek and fell in love! Isaac Wunderlick was our sales person and showe I've been driving Subaru Outbacks since the early 70's. Test drove the new Crosstrek and fell in love! Isaac Wunderlick was our sales person and showed excellent customer skills of which the dealership should take note. Juana Seferi closed out our contract part of the sale efficiently and with the same customer skills. More

Excellent service. Did an excellent job with customer service despite Covid 19 restrictions. My family has bought multiple Subaru’s from here, and we keep coming back! Our salesman Ben was great! service despite Covid 19 restrictions. My family has bought multiple Subaru’s from here, and we keep coming back! Our salesman Ben was great! More

Purchasing experience was the best! Emna helped me acquire a new Subaru vehicle. She was straight forward and easy to work with. She didn't pressure me and respected my time and decisi Emna helped me acquire a new Subaru vehicle. She was straight forward and easy to work with. She didn't pressure me and respected my time and decision. She is pleasant and easy to communicate. She made the process move smoothly and got everything ready for me. Also the dealership is clean and had lounges for customers. Emna and the dealership made me feel welcome and respected like a human being. I would recommend her and Eastside Subaru again and again; will definitely come back. More

Such an easy, no pressure experience with Eastside Subaru. We felt like we got a fair price for our trade in and they were great about honoring all the discounts we had. Thank you, Guy. Subaru. We felt like we got a fair price for our trade in and they were great about honoring all the discounts we had. Thank you, Guy. More

Nice job Outstanding from the car to Mia and heather ty it was the best experience I have ever had !I will definitely return to this dealer and will tell ever Outstanding from the car to Mia and heather ty it was the best experience I have ever had !I will definitely return to this dealer and will tell everyone I know about the great work you do thank you again Charles A Bodah 111 More

Great customer service & purchase experience. Friendly & helpful. I worked with a team of three that walked me through the on line process & also answered my questions by phone as needed. helpful. I worked with a team of three that walked me through the on line process & also answered my questions by phone as needed. More