Eastside Subaru - Service Center

Bought my subaru in 2013 here. But for the past 2.5 years, the service is at its worst. Every service i was shown a list of changes, totaling over $2500. The fun is, they keep sho But for the past 2.5 years, the service is at its worst. Every service i was shown a list of changes, totaling over $2500. The fun is, they keep showing the same thing as failed in test and recommend for a change when i actually have performed the change the last time. Once i brought in the vehicle for an oil change. They gave a big list. I approved few of those showing as failed. They did all that and forgot to perform oil change. I drive less and i go by the month for oilchange. This time the advisor forgot to add the oil change and all other work was done. i was going through the list of service and when i contacted, she said the vehicle has 2000 more miles to run to do oil change, when it was past the due date for oil change by a month and a week. Last to last service, they broke a part and put the panel back. I noticed that the replaced part was not aligning and reported. Now they said, they broke, ordered a new part and replaced it for free. Another time, they said, they changed the brake oil and charged. But they have forgotten to do it. when i found out, they replaced it the next time. Another time, there was a rattling noise after an oilchange. I was driving for over 2 days and when I opened the engine lid, i saw a cutting plier between two tubes. I returned it to east side subaru later. I will never go back to Eastside subaru service. More

I've been coming here for around 25 years -- they have always provided great customer service. always provided great customer service. More

Thank you for the great service. I was very pleased by the service quality at your dealership. I was very pleased by the service quality at your dealership. More

Efficient. Friendly. No one wants to go get their car serviced on their day off but Eastside Subaru always makes it a pleasant and painless experience. The valu Friendly. No one wants to go get their car serviced on their day off but Eastside Subaru always makes it a pleasant and painless experience. The value of service is worth every penny. Comfortable waiting area and good selection of hot beverages and snacks to keep you company. More

Excellent Service. This is one of the reasons I have been coming for around 20 years to Eastside Subaru for Service and have bought several cars from them. Toby, Jake, This is one of the reasons I have been coming for around 20 years to Eastside Subaru for Service and have bought several cars from them. Toby, Jake, and Jeff have often assisted me over the years, and I have always been please with the Service I received from them. More

Pleasant people work well. Do a good job. Get the job done within the time alloted. Do a good job. Get the job done within the time alloted. More

Good service reasonably priced, pleasant and efficient personnel, with a waiting room that's very comfortable. Love the hot beverage choices! personnel, with a waiting room that's very comfortable. Love the hot beverage choices! More

Like this dealership and have been with them since 2009. proffessional salesman and good service. Like working with Ben Gregorian. Always work with him since 2009 and trust him. proffessional salesman and good service. Like working with Ben Gregorian. Always work with him since 2009 and trust him. More

Would never use them again. Had car for 1 week. We called, email and texted about 5 times and not 1 person had the professionalism to contact us. I always had a crummy feeling a Had car for 1 week. We called, email and texted about 5 times and not 1 person had the professionalism to contact us. I always had a crummy feeling about this place and this is the 2nd or 3rd time they proved me right. More

Eastside Subaru is awesome on reception process, efficiency, quick action, and timely completion. Dealer waiting area is nice and clean, I will return for my next service. efficiency, quick action, and timely completion. Dealer waiting area is nice and clean, I will return for my next service. More