Easy Honda

Came in to purchase a used car on May 1, 2026, that was listed online at just under $15,000. When we got to Easy Honda they had swapped out the fluids and installed a low jack and wanted over $22,000! You listed online at just under $15,000. When we got to Easy Honda they had swapped out the fluids and installed a low jack and wanted over $22,000! You read it right… over $22,000! We couldn’t believe it when they showed us the numbers. It was the very epitome of why used-car salesmen are stereotyped. Very deceptive and shady. Bait and switch to the max! Beware! If you like to arrive at a dealership and be asked to spend more than 30% of the asking price right off the bat, this is the place for you! If not, this dealership is more like [SL]Easy Honda. More

Customer service was top notch. I got a good deal for my vehicle. Overall customer satisfaction. I got a good deal for my vehicle. Overall customer satisfaction. More

My buying experience at Easy Honda could not have been better. Rin and Dusty listened to my needs to help me find a Honda that was just right for me. Their professionalism, honesty and kindness have made better. Rin and Dusty listened to my needs to help me find a Honda that was just right for me. Their professionalism, honesty and kindness have made me a loyal Easy Honda customer. More

I recently purchased a 2018 Ford F-150 from an authorized Ford dealership and have experienced significant issues within weeks of purchase. The vehicle has already been in the shop multiple times for a recur Ford dealership and have experienced significant issues within weeks of purchase. The vehicle has already been in the shop multiple times for a recurring check engine light, including a P0430 catalytic system code, despite being sold as passing emissions. Additionally, an oil pan leak was discovered shortly after purchase. I have been passed between staff with no clear resolution and have received inconsistent and unsatisfactory customer service. What concerns me most is the dealership’s approach to diagnosing the issue. Rather than addressing the root cause, I was presented with over $1,000 in recommended services that did not directly relate to the catalytic system code. This has created a lack of trust in the dealership’s service recommendations. I have not even made my first payment on this vehicle and am already facing potential repair costs approaching $2,000. I am requesting that this situation be reviewed and that appropriate steps are taken to ensure the issue is properly diagnosed and resolved under applicable warranty coverage. I would also ask that this dealership’s service practices be evaluated to prevent similar experiences for other customers. More

We contacted Easy Honda about a vehicle advertised online at $13,998 and asked in writing for an itemized out-the-door quote with no add-ons. When we came in, the buyer’s order added “optional dealer inst at $13,998 and asked in writing for an itemized out-the-door quote with no add-ons. When we came in, the buyer’s order added “optional dealer installed” items that were not optional: $3,295 reconditioning, $799 LoJack, and $2,999 Pro Pack (total $7,093). That raised the selling price to $21,091 and the out-the-door total to $22,808.36. We asked them to remove the add-ons or offset them with an equal price reduction. They refused, so we walked out. I’m also submitting formal complaints to the appropriate consumer protection agencies and to Capital One Auto Navigator. More

This is not a reputable business to purchase a vehicle. They sold a vehicle which was never delivered. Two weeks later of providing excuses, they said the engine was bad . The company never notified the l They sold a vehicle which was never delivered. Two weeks later of providing excuses, they said the engine was bad . The company never notified the lender that the vehicle was not delivered so it was showing on the credit report. The dealership is also being delayed with returning the deposit. It has been 25 days and no deposit nor updates to the lender have been provided. This is poor customer services. More

Tried to help my sister and neice not get taken advantage of by a dealership while I was in another state. They test drove various cars, decided what they liked told me and I went searching. Identified the of by a dealership while I was in another state. They test drove various cars, decided what they liked told me and I went searching. Identified the car we wanted on Honda's CPO site. It was a 2025 CR-V Hybrid in Blue, Sport-L, HondaTrue Certified with 1070 miles.Perfect. I confirmed it on the easyhonda website. Made the call. Called and spoke to Schelsy. Worked out a price, sent it off to my sister and niece. They went and got the financing. Everything looked good...until they showed up on Monday. Strike 1 She gets there and they said that Schelsy no longer worked there. Strike 2 Then they try to renegotiate the HondaTrue certification and charge my sister a "certification fee" of $2000 more than the LISTED PRICE. She called me, I told her on speaker phone in front of them to walk out. They are messing with you and trying to lie, walk out. So she did....they tried to say they would do it at cost for $900. I told her to tell them they are lying and trying to bait and switch the advertised price. Walk out. Then they said...Schelsy did the paperwork wrong and that they were "willing" to forego the costs of the HondaTrue certification (as advertised on their site AND Honda's Certified pre-owned site. My sister ran off to get the check from NavyFederal and came back with what they had agreed to before Strike 3. Strike 3 After messing with my sister they "assesed" her trade in on a 2017 Mercedes Benz. They offered her ~$8400 and a net of about $4400 after paying the note off. Well, they lied again. They wrote the paperwork as an offer of about $4400 total and sent her off to F&I. The Finance guy went to try and get it corrected because it seemed like an oversight based on what they told my sister. The sales person, Mike Romain had told her the net was ~$4400 after the trade and payoff. Then tried to say, he didn't know and quietly tried to say something along the lines of, how about you just buy this from us and go sell your Mercedes seperately? When challenged with explaining their attempts to mislead again, he just kept focusing on closing the sale, not the agreed upon terms of it. My sister demanded her check back and walked out. The horrible people responsible for these blatant attempts to MISLEAD my sister wasted more than 5 hours of her and my nieces time. Shame on them. They made every attempt to lie to my sister and get her to pay more. I am sending a detailed report to Honda Corporate about their attempts to misrepresent the advertised price of a HondaTrue Certified vehicle and force customers into something other than advertised and represented. SHAME ON YOU, EASY HONDA of Houston, Texas. Your tactics and behavior represent the very worst of your industry. Not at all very Texan of you, either. More

DO NOT BUY A CAR FROM THIS DEALERSHIP! ! THEY WILL RIP YOU OFF!! I thought I was buying a $26K HR-V. When I got the loan paperwork from the lender, they hit me for $40K. I still haven't got ! THEY WILL RIP YOU OFF!! I thought I was buying a $26K HR-V. When I got the loan paperwork from the lender, they hit me for $40K. I still haven't gotten the documents from the dealership to see what all they added on. More

I visited Easy Honda after seeing a certified pre-owned Pilot listed on HondaCertified’s website. I was ready to buy if everything checked out. As soon as I arrived, I was put off by a group of salesmen lo Pilot listed on HondaCertified’s website. I was ready to buy if everything checked out. As soon as I arrived, I was put off by a group of salesmen loitering by the entrance—it felt like I was about to be swarmed the moment I stepped out of my car. Still, I wanted to check out the Pilot, so I got out and spoke with a salesman named Jeremiah. I told him what I was there for, and he informed me I had parked on the new car side and that the used inventory was across the lot, separated by a U-Haul building. He offered to call and confirm the car was there. After a quick check, he told me it was in stock. Excited, I said we’d just walk over and asked him to meet us there. He agreed. But instead of heading that way, Jeremiah walked off in the opposite direction. Odd, but we proceeded to the other lot anyway. Another salesman eventually approached us, and when I gave him the stock number, surprise: the vehicle wasn't there. I can only assume Jeremiah misled us just to get us to the used lot. We looked at a few other options but left soon after—none matched what I came for. As we walked back through the new car lot, I saw Jeremiah spot us… then immediately duck around a corner. It seemed like he was avoiding us entirely. Huge waste of time. Zero stars. We ended up heading to Russell & Smith Honda, where I was treated with respect and actually bought a brand-new 2025 Pilot Black Edition. The experience there was like night and day. More

I purchased a new HRV from here and decided since the salesperson was so quick and pleasant, I’d buy another car for my daughter’s first vehicle. I picked one online and they got it done. When I got the salesperson was so quick and pleasant, I’d buy another car for my daughter’s first vehicle. I picked one online and they got it done. When I got the car, it had a peculiar smell… but it is used. Then, I had a blow out on the way home. The salesperson said they would take care of the tire. Then asked what I ran over?! Then ghosted. THEN, it rained. The entire floor board is flooded and the SMELL! I reached out to the salesperson again, with no response. I received no discount or anything special for the second car, so definitely not incentivized- just “thought” it was good service. The first car, finance person was kind, and pleasant. Second, Amanda was short and rude, not firm and professional, just grossly rude. I went on because she was not the person taking “care” of me. There was NO notice of this problem and no acknowledgement. Shameful. I was so excited- my daughter was too. I thought this was great, it definitely wasn’t a deal but I’d rather deal with someone trustworthy- turns out I was wrong. This behavior is 100% shady used car sales. Shameful!!! I’ve vacuumed and vacuumed and cannot get all the water out. Horrible. Way to ruin a first car experience for my kiddo and mine for being able to provide it. The tears have been heart breaking and it is now a financial burden on a single mother. SHAMEFUL! I asked why there wasn’t a floor mat and was told the car doesn’t come with them. Now, I can imagine why the floor mat is gone. More