Easy Honda
Houston, TX
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Buyer beware please do not purchase vehicles from this car lot. They sell lemon cars with high warranties that do not cover the vehicle. They also will lie and deceive you on prices, which will go up when car lot. They sell lemon cars with high warranties that do not cover the vehicle. They also will lie and deceive you on prices, which will go up when arrive at the dealership More
Traded in my 2021 Toyota Tundra on a Honda Certified 2016 Honda CR-V. I can't say enough about the level of incompetent people at the used car dealership. Let's list all the screw ups: 1. Vehicle came with Honda CR-V. I can't say enough about the level of incompetent people at the used car dealership. Let's list all the screw ups: 1. Vehicle came with new tires, but wrong size, which made the tire light stay on all the time. I had to buy new tires out of my pocket. 2. They put the temporary tags on too loose and they flew off on the way home. I got pulled over by DPS and was given a warning. 3. After not receiving my plates for too long I called the dealership to see why. They said they did not have my house # but had the rest of my address. With all the paper work I filled out plus a copy of my driver's license, how did you loose it? They should have been on the ball and called me instead of waiting for me to call. 4. Once I got my title it had all kinds of errors that I had to go to the DMV to fix on my own money. 5. Selling price was 17,991 and I got them down to 17,000 plus a 100,000 mile warranty that was originally 1900 down to 1200 plus all the normal fees and taxes. They told me that Honda would send my warranty in the mail. I purchased it with 54K miles and Honda states that my warranty is only till 59,703 miles and that they have no other warranty on my vehicle. I would not have spent 1200 on a warranty of only 5000 miles. I looked at my bill of sale and they jacked up the selling price to 18,200 essentially stealing 1,200 from me. I keep calling but they won't speak to me. I can't go there because I live 300 miles away. I filed a formal complaint with HONDA. More
Khizar Wahid is an unprofessional finance manager. He rushes you to sign the deal in the last minute, never shares the complete documentation, always pushes to sign on his iPad to keep the final prici He rushes you to sign the deal in the last minute, never shares the complete documentation, always pushes to sign on his iPad to keep the final pricing hidden. The management is aware of his cheap tricks yet continue to support him despite several complaints and feedback posted on the internet. Never recommend dealership. More
Andrew was very friendly & helpful. Greeted me right away. Process was very easy. Walk us to the car & show us how everything work. Kazar in financing was friendly as well. I didn't fee Greeted me right away. Process was very easy. Walk us to the car & show us how everything work. Kazar in financing was friendly as well. I didn't feel like a cold business deal. We're they just rush you through the paperwork. Would definitely purchase there again. More
BUYERS BEWARE! !!! First let me say that Dante Spaers was a great sales associate and had no part in the potential fraud occurring at Easy Honda. I think the sales !!! First let me say that Dante Spaers was a great sales associate and had no part in the potential fraud occurring at Easy Honda. I think the sales team does a graet job! I made the deal to purchase my CRV and then went to sit in front of finance: Irshad Hussain. We spent hours back and forth dealing and when we finally agreed upon everything, he rushed me through the documents that I needed to sign. Yes, I should have looked at each number again, but why would I think there was dishonesty when we finally agreed on the deal. The next day I reviewed the documents and did the math and I was being over charged $786. It was hard to notice since it was just a $10 difference in each month's payment. I thought it was just a simple mistake and it would be easily corrected. WRONG! Irshad Hussain first response is: you must have misunderstood what was said. I then asked if this is why he rushed me through signing everything and his response back is if you do not like the deal, you can cancel it, we are not making any money off your deal anyway. The response for the next 3 months from Irshad Hussain to the general sales manager was: either being ignored or If you do not like the deal, we can cancel everything. Never once was there a denial for the intentional over charge or an apology for the over charge. I finally received a refund for $786 at the end of Dec. Most people do not review their documents or notice the difference in what was agreed upon the since it is sneaked into the monthly payment, so it seems that everyone that has purchased a vehicle or will from Easy Honda needs to review their monthly payments and make sure you are not over paying for your vehicle. This seems to be a VERY dishonest dealership and it is unfortunate that Dante Spears is stuck in the middle of this and who knows what else this dealership is doing dishonestly! 1 Star is even too good for them, but the system would not allow me to submjt without at least 1 star. More
Still enjoying playing the old car dealership games. After speaking with Mike, the "Sales DIrector," I was informed that the description of the car I was purchasing does not have to match the vehicle a After speaking with Mike, the "Sales DIrector," I was informed that the description of the car I was purchasing does not have to match the vehicle and the dealership is by no way responsible for their own website. They can falsely advertise features of a vehicle, then tell you, tuff, they aren't responsible. Several features that were listed on my vehicle were missing, including something so basic as floor mats. Mike promised to have them shipped to me and email the the order to ensure I received them. Several weeks later, no floor mats, no calls, no emails, no communications. I have left multiple messages with the Sales Director, confirmed he was at the dealership, and shockingly, no response. Honestly, most of the process was no horrible with this dealership, until Mike decided not to follow through. It's too bad, my son was wanting a Honda and now it looks like we will be going through Carvana. Thanks Mike for making this an "Easy" transition Carvana. More
Christopher Carbajal is very honest, friendly and very helpful and the way he communicat with customers is very very nicely I hope you will be able to get a higher level soon thanks for your nice service helpful and the way he communicat with customers is very very nicely I hope you will be able to get a higher level soon thanks for your nice service you gave us .Chris keep it. More
Had a car I wanted. Made plans to drive to Houston from OKC. Was not given an option to put a down payment to hold the car. It sold the next day. Friendly staff, good se Made plans to drive to Houston from OKC. Was not given an option to put a down payment to hold the car. It sold the next day. Friendly staff, good selection and prices but not cool they didn’t give me a proper chance to buy the car when I told them I had cash ready. More
Bad bad bad experience for Me i got car with scratches bad bumper and they say the was going to repair takes a mount for me waiting to get a call to fix the car they say the the bank don't approve me and bad bumper and they say the was going to repair takes a mount for me waiting to get a call to fix the car they say the the bank don't approve me and I have to go to another back the I have to redue the contract but the car is not going to get fix and force me to keep the car because they say is you don't keep the car you not getting you money down so they treat me like s""! Discriminate me words experience with them 😡😡😡😡😡😡😡😡😡😡😡😡😡😡 More