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Easy Honda
Houston, TX
275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 275 reviews
April 25, 2020
Service was great. Thorough but timely. Everyone is so upbeat and friendly. Prompt customer service. Work was completed as promised. Reasonable prices. Good quality work. upbeat and friendly. Prompt customer service. Work was completed as promised. Reasonable prices. Good quality work. More
by sunshinesneakers
Employees Worked With
Charley Leach, Front Desk, Teno Fontenot
April 19, 2020
Eric was very honest and informative with the service I needed. The service was also completed earlier than expected. No hassle from them. The front desk has always been nice and engaging. needed. The service was also completed earlier than expected. No hassle from them. The front desk has always been nice and engaging. More
by Scottie
Employees Worked With
Erik Baatz
April 15, 2020
Good service excellent peopleEveryone was so politeCouldn’t of asked for better serviceI love the way Erik handled business he’s a neat guyI will ask for him every time politeCouldn’t of asked for better serviceI love the way Erik handled business he’s a neat guyI will ask for him every time More
by willis1931
Employees Worked With
Erik Baatz
April 12, 2020
Cristo Padilla explained to me what service was needed on the car He was very courteous and answered all my questions I really appreciated that he would let me know if any other service was needed on the the car He was very courteous and answered all my questions I really appreciated that he would let me know if any other service was needed on the car. I give him 5 stars More
by peace312_99
Employees Worked With
Cristo Padilla
April 10, 2020
Incredible experience. I emailed an inquiry, Francisco Archaga quickly responded. We spoke briefly on the phone lining up details. 24 hours later i visited the dealership and i was out w my new car. I val Archaga quickly responded. We spoke briefly on the phone lining up details. 24 hours later i visited the dealership and i was out w my new car. I value efficiency!! Was superb, and a great gently used Honda belongs to me. Boom. More
by jschloeg
Employees Worked With
Francisco Archaga
April 12, 2019
Couldn't be less interested in selling me a car! I'm at the dealership now and have never written a review before but I just couldn't let this one go. My car was totalled so I'm definitely buying a c I'm at the dealership now and have never written a review before but I just couldn't let this one go. My car was totalled so I'm definitely buying a car, with cash, and the salesmen were just awful. The salesman that first greeted me listened to what I was looking for had a car pulled up front then handed me off to another salesman without my knowledge. He didn't introduce us or excuse himself he just disappeared. The feeling I got from the second salesman was that it was a pain to show me the different models and explain the different features. I think I actually like the Honda models a bit better than the Toyota however because of the salesmen and lack of willingness to please I think Toyota will be my choice. I can just imagine what the service department would be like here!! More
by marwea55
Employees Worked With
Sales, Fransisco and Kyle James
October 26, 2018
Extremely Satisfied Customers Replaced air filter, did an oil change, replaced wiper blades, replaced cabin air filters, gave a great deal and it is greatly appreciated, would reco Replaced air filter, did an oil change, replaced wiper blades, replaced cabin air filters, gave a great deal and it is greatly appreciated, would recommend this dealership More
by Sunshine
Employees Worked With
Noel Cardenas
September 09, 2018
Very grateful for their service Our tire pressure was very low. We were thankful to make it to the dealership before it closed. It was about 4:45p.m. It closes at 5pm! They were gla Our tire pressure was very low. We were thankful to make it to the dealership before it closed. It was about 4:45p.m. It closes at 5pm! They were glad to help us, even though putting on a new tire meant working after 5pm. Our family thank God for their service. More
by Sunshine
Employees Worked With
Carlos Flores and other team members
July 05, 2018
Great Service The tech representative, office staff and customer service person worked hand in hand to create an outstanding experience! This dealership is the bes The tech representative, office staff and customer service person worked hand in hand to create an outstanding experience! This dealership is the best I have ever experienced with in the past 40 years as car owner. More
by extremely impressed
Employees Worked With
Erik Baatz
March 13, 2018
Above and Beyond Service We've been a customer of Spring Branch Honda for about 20 years. 99.99% of the time, everything is smooth. Recently we had an on-going problem We've been a customer of Spring Branch Honda for about 20 years. 99.99% of the time, everything is smooth. Recently we had an on-going problem with a tire. Neither Discount or NTB could find the problem, and Spring Branch just kept filling up the tire with air every month or so. Spoke with Mr. Ali Bharwani about the issue and he was very understanding and told me to bring the vehicle in the next morning. They found a pinhole size leak in the tread. Fixed the issue, refilled all the tires with nitrogen and provided courtesy transportation to and from work. Did I mention they didn't charge us for the non-warranty work? Now that's customer service. So in the long run they will benefit from our loyalty, but I wanted to share that this dealership and service manager really do care about their customers. Many thanks. More
by RMorris
Employees Worked With
Ali Bharwani
