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Easy Honda
Houston, TX
282 Reviews
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Showing 282 reviews
September 12, 2012
Greg has a good management/decision making skills. Catalina has a good customer service etiquette. She was present the entire process of the sell.They worked as a team to consumate the sale. Catalina has a good customer service etiquette. She was present the entire process of the sell.They worked as a team to consumate the sale. More
by noravega2000
Employees Worked With
Greg Emmitte, Scott Phan, Catalina Kurdiyeh
September 11, 2012
First, after exchanging a few emails with a sales person, I thought I would look at a car on their website. When I got there, we had changed our mind about our needs and wanted a different car and then thin I thought I would look at a car on their website. When I got there, we had changed our mind about our needs and wanted a different car and then things went downhill, I was told that they were already running the paperwork for the first car I thought I wanted and that changing my mind was a very large inconvenience to her and continued to make me feel bad for changing my mind by bringing it at least too more times. Second, instead of letting me look at a few choices, they picked one and started running the paperwork before we ever decided and without asking us what we thought or wanted. Third, Wallace in finance made a mistake on the paperwork and I had to drive back across town (take time off from work) to re-sign everything. Forth, while I was re-signing the paperwork, I mentioned to Wallace that the locks on the vehicle were acting up. He said to come back when I had time and we would arrange to have the locks back. I asked if I had to wait until the warranty took affect and he said no, anytime is fine. So I took time off to drive back across town and when I told Wallace why I was there, he told me that he made no such promise and that I would have to wait until the warranty took affect. Just too much negative experiences to ever want to return.. More
by jzepeda
Employees Worked With
Wallace (Finance), Catalina Kurdiyeh
August 15, 2012
If you like waiting for three hours to get your oil changed (after they tell you over phone that there is very little wait) to get charged a high place, then this is your place. changed (after they tell you over phone that there is very little wait) to get charged a high place, then this is your place. More
by dagerow.nu
Employees Worked With
Patricia Wright
July 23, 2012
I have driven all sorts of Hondas for the past 30 years. This dealership has serviced all of my cars since I moved to Houston over 25 years ago and Bill Walker has been my Service Advisor for the last 12 ye This dealership has serviced all of my cars since I moved to Houston over 25 years ago and Bill Walker has been my Service Advisor for the last 12 years. I keep going back to him because he never pressures me, tells me what has to be fixed now and what can wait for later and seems honest and fair. He is also very friendly. I frequently recommend him to my co-workers and family. My parents even bring their Accord to him when they are visting from another city that is over 200 miles away. They trust him that much to get their service from him. More
by leanniec
Employees Worked With
Bill Walker
June 30, 2012
I was refered to Albie by a coworker after the great deal that she managed to wrangle on a 2012 Accord special addition. We drove past Honda Katy. A few weeks ago we drove the Accord at Honda Katy but had to that she managed to wrangle on a 2012 Accord special addition. We drove past Honda Katy. A few weeks ago we drove the Accord at Honda Katy but had to put up with the typical dealership experience. When we arrived at Spring Branch we found everyone to be polite and professional. Albie was laid back and highly respectful of our prefernces not to have anything pushed on us. Even when taken back to the business office only a slight amount of suggestion on warrenties and stuff was made. When I said No they did not push. More
by philg123
Employees Worked With
Albie Sugiharto
June 26, 2012
Upon hearing about the golden corral deal from our Upon hearing about the golden corral deal from our friend, jcgolding, we were absolutely decided to contact Jeff Mond of Spring Branch Honda. Jeff Upon hearing about the golden corral deal from our friend, jcgolding, we were absolutely decided to contact Jeff Mond of Spring Branch Honda. Jeff Mond was courteous and always intent in listening to what my wife and I wants for our Odyssey. He was never pushy, he allowed us to check the van by ourselves. It was love at first sight for our Odyssey, my little princess told us to buy the van right away (caution to all parents) never bring your kids when buying a van like an Odyssey :=). Eli Abad, the finance guy, sealed the deal, He was very professional and honest. I never felt intimidated nor push to make any decision during the process. Both guys deserves a great commendation for a job well done. Our experience was an epitome of great car buying. Jeff and Eli made it possible. We were extremely happy with our Odyssey I should also mention that Abner, the sale manager, is a great asset to SB Honda. He did his best :=) More power to Spring Branch Honda. Many thanks to my good friends, jcgolding and jontoy, for showing up at the dealership and for showing us the way to the best Honda Dealer in Town. M. Temporal More
by mariotemporal
Employees Worked With
Jeff Mond (sales), Eli Abad (Finance)
June 03, 2012
Jeff was an amazing salesman and very informative. The price of the car was very reasonable and the dealership provided the needed repairs to the vehicle. The customer service was great. price of the car was very reasonable and the dealership provided the needed repairs to the vehicle. The customer service was great. More
by Eyesnicole
Employees Worked With
Jeffrey Mond
June 01, 2012
After leaving a Nissan dealer in Cypress, TX where the old "bait and switch" stuff was attempted, I went to see Albie at Spring Branch Honda. My wife and I have bought several Honda cars from Albie over t old "bait and switch" stuff was attempted, I went to see Albie at Spring Branch Honda. My wife and I have bought several Honda cars from Albie over the years. I bought a Honda truck and the deal was straight forward and without the slightest questionable practice. Albie is dependable and highly recommended. More
by rbeersr
Employees Worked With
Albie Sugiharto
June 01, 2012
I just had an accident and needed a car ASAP. I did extensive price research before I went to Spring Branch to test drive an Accord. I was ready to play hard ball and haggle for the price I had in mind extensive price research before I went to Spring Branch to test drive an Accord. I was ready to play hard ball and haggle for the price I had in mind. But all of that was not necessary because Albie was able to get me a great deal without any haggling. Scott was able to get me a good interest rate even though I have less than stellar credit. Thank you Albie and Scott. More
by GH1999
Employees Worked With
Albie Sugiharto, Scott Phan
May 26, 2012
My reason for contact as been service. I love my Honda "Fit Sport" Automobile. This is my second such vehicle. Each one of my contacts regarding my Honda with Mr. Moore, as the representative of your de "Fit Sport" Automobile. This is my second such vehicle. Each one of my contacts regarding my Honda with Mr. Moore, as the representative of your dealership, for service and related inquries has been most successful and enjoyable. Mr. Moore has provided stellar (5 out of 5) customer service to me and has gone above and beyond the call of duty in helping me. In summary, I reiterate the tone and content of previous reviews of Mr. Moore. Thank you for this opportunity to express my opinion. More
by Sailfish
Employees Worked With
Anthony Moore
