
Easy Honda
Houston, TX
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I had a great experience at Spring Branch Honda. Jeff Mond was my car salesman. Right away he was very nice and friendly and listened to my car needs to get me into the best vehicle. He was very knowle Mond was my car salesman. Right away he was very nice and friendly and listened to my car needs to get me into the best vehicle. He was very knowledgeable about the Honda Civic and detailed all the great features that got me hooked. The sales manager Dana was very helpful as well, going through different financial methods to get me the best deal for my vehicle. I love my Honda Civic and will definitely go to Spring Branch Honda for all my car needs! More
Jeffery was very knowledgeable about the vehicles I was interested in. He took great care to make sure we we accommodated. This was my first car buying experience and I would definitely buy from him again. interested in. He took great care to make sure we we accommodated. This was my first car buying experience and I would definitely buy from him again. More
I have had my car serviced at Spring Branch Honda since 2010, and have been consistently impressed with their level of customer service. All staff are extremely courteous and professional, and take time to 2010, and have been consistently impressed with their level of customer service. All staff are extremely courteous and professional, and take time to answer any questions or explain in detail what needs to be done. During my recent visit, I had an alignment job performed on my vehicle, and Charley suggested that we get all 4 tires replaced. However, after installing a new set of tires, the alignment seemed to be off again. Peggy very kindly offered to have the car looked at again, and a second alignment was done a week later at no additional charge. I would also like to mention that Tim Swafford is an exceptional manager, who cares both about his customers as well as his team. I arrived at 4pm one day, only to find that the last shuttle service is at 3:30pm and that the drivers get let off at 4pm. Even though one of the drivers was agreeable to taking me home, Tim intervened and drove me home himself. Despite having moved a considerable distance away from Spring Branch, I will be sure to continue taking my vehicle there if any major repair work is required in the future. More
During my visit to Spring Branch Honda I was greeted by a representative which welcome my husband and I to the dealership with a smile and ask if he could be of service, he offered coffee and water to me and representative which welcome my husband and I to the dealership with a smile and ask if he could be of service, he offered coffee and water to me and was very attentive and knowleageable of his product, I am a Hispanic so he spoke Spanish to me all the time and explained all the cars in my language, I really appreciated that, by all means my visit to Spring Branch Honda was pleasant and I ended up bying my dream vehicle which is a 2012 CRV, now I am a proud owner of a great car and I am treated with the upmost respect and knowleable people of the Honda product from sales, management and service. I will recommend Spring Branch Honda to all my friends and family, I thank Spring Branch Honda. More
Our experience with Spring Branch Honda has turned into a nightmare. After purchasing a 2011 Accord I asked for if the custom Honda wheels from my 2006 Accord could be used on my new car. After being told by nightmare. After purchasing a 2011 Accord I asked for if the custom Honda wheels from my 2006 Accord could be used on my new car. After being told by Mr Gamez that this was possible I paid their fee and all seemed well until a recent tire repair revealed that Spring Branch left the old tires on the wheels and my year old car needed a new set of tires. After meeting with Mr Evans I was told that this was just a communication error and they were not assuming any responsibility. I have owned 3 Accords over the years and this dealership has made me regret choosing them in particular and possibly Honda in the future! More
My sales team worked with me by giving me the best trade in for my 2008 Honda Civic. I went to Honda Spring Branch wanting a EX CRV and they helped me leave with a EX L CRV. I very satisfied with the deal in for my 2008 Honda Civic. I went to Honda Spring Branch wanting a EX CRV and they helped me leave with a EX L CRV. I very satisfied with the dealerships credit area setting up my loan with Honda I was in and out very fast. More
I recently purchased a 2012 Honda Civic from Spring Branch Honda and I could not have asked for a better sales person or finance consultant. Albie and Adeola were the BEST!!! Both went out of their way Branch Honda and I could not have asked for a better sales person or finance consultant. Albie and Adeola were the BEST!!! Both went out of their way to assist me in getting the price and EXACT car that I wanted. They were persistent, courteous,friendly, understanding, and flat out AMAZING!!! I hope to refer many people to Spring Branch Honda and I will definitely be dong all of my business with them in the future!!! More
I am very disappointed in my used car. The first cold front we realized there was no heat. I purchased the extended warranty that was supposed to cover everything---it didn't...my mechanic said someone h front we realized there was no heat. I purchased the extended warranty that was supposed to cover everything---it didn't...my mechanic said someone had tried to fix the problem so the dealer must have known of the problem---I chose a respected dealer when buying a used car thinking they would not take advantage a female--wrong--Futhermore, the manager would not return my calls about the vehicle's problems. More
Words can't describe the service that I received at Spring Branch Honda. Great customer service, timing was great, great friendly atmosphere and wonderful deals. They work for the customer not for them Spring Branch Honda. Great customer service, timing was great, great friendly atmosphere and wonderful deals. They work for the customer not for themselves, they make sure the customer is satisfied. More