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Easy Honda
Houston, TX
275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 275 reviews
August 18, 2011
I would recommend this dealer because I have dealt with them in the past with the purchase of my last three cars. I truly believe that the service that this dealership provides really lives up to the great them in the past with the purchase of my last three cars. I truly believe that the service that this dealership provides really lives up to the great reputation of the product that they sell. My previous experiences were great, but this last experience was even greater. I loved the fact that we were not hassled upon arriving by different salespeople,and there was no pressure to make a purchase. My salesperson Jamel Glenn was very professional,polite, had a great sense of humor, was attentive, and very straightforward.He answered all of our questions to the best of his ability. He truly made us feel as if we were family and because of his great customer service, my husband and I made the decision to purchase a vehicle that same day. He and Scott Phan from Finance also made the application process simple and quick. It only took a few minutes for Scott to find us a great interest rate,and he took time to explain the paperwork that we were signing and answered all of our questions. Scott was also very polite and attentive and later that day we left the dealership very satisfied to learn that our payments were under the amount that we had originally budgeted for. Thanks Jamel & Scott! More
by QMilburn
Employees Worked With
Jamel Glenn /Scott Phan
August 16, 2011
I am a repeat customer. I have always received quick and professional friendly service. I highly recommend this dealership and I will always be a repeat customer. professional friendly service. I highly recommend this dealership and I will always be a repeat customer. More
by michellenb2
Employees Worked With
Teno Fontenot and RJ
August 06, 2011
I really had a good experience at Spring Branch Honda and would recommend this dealership to anyone because my salesman really gave me a good deal that I couldn't say no to. :) would recommend this dealership to anyone because my salesman really gave me a good deal that I couldn't say no to. :) More
by arkcreswell
Employees Worked With
JAMEL GLENN
July 25, 2011
I took my car in to get an oil change, the third time i deal with Andreas my service advisor (my express guy) i call him, he is so nice and always helps me advising me what i should get done and what later deal with Andreas my service advisor (my express guy) i call him, he is so nice and always helps me advising me what i should get done and what later on, you get the vibe he is so honest on what he does that would only take my car to him now... rate the dealership with a big 5.... More
by juanpablo3912
Employees Worked With
Andreas Charry
July 23, 2011
I gave the dealership all 5 stars because they were fantastic! Albie and Cesar worked with me so I could get the car I wanted, at the price I could afford. It was by far the most pleasant car dealershi fantastic! Albie and Cesar worked with me so I could get the car I wanted, at the price I could afford. It was by far the most pleasant car dealership experience ever. Ended up buying TWO cars in one week, same great experience. Low pressure dealership. Will definately be back when I want a new car! More
by PhotoGirl5
Employees Worked With
Albie S., Cesar O., Scott P.
July 10, 2011
I went into this dealer as a serious buyer, the initial meeting was friendly, test drove the car I wanted, liked it. After that I filled out the credit application and since it was late 9pm both the sales meeting was friendly, test drove the car I wanted, liked it. After that I filled out the credit application and since it was late 9pm both the sales person and us decided they would run the application the next day to see if they could give me a better APR than my credit union. Got a call from the dealer the next day and said he had great news and that they could offer me a better APR. The price of the car was discussed on our initial meeting and once again confirmed by the sales person the day after, he did mention that the price was the best they could offer, so I said ok, I'm fine with that. The sales person asked me when I would be able to come in and sign the contract, I told him I could come in that same day in the evening. I made sure I told him the price and that he verbally confirmed that the price was final. So I said ok, see you tonight. 40 minutes after our conversation the sales man called me to verify that I was coming in, I said yes, and then he says "oh by the way I forgot to mention the car just went up $2000.00.... I was litteraly in shock of how he "by the way" told me the car price had gone up after we had talked various times, ran my credit and had 40 minutes earlier confirmed the final price. To say the least, I was very upset and just told him, that deal would not work for me and hung up. He never gave any explination nor even tried to justify the price change. A day later I get a call from the "assistant business manager" and said she was checking her records and saw I had come into their dealership but had not bought a vehicle. She proceded to ask me why, so I told her.. I'm so glad she called because I was very disatisfied by their customer service and their sales person. I told her the situation and incident and she apologized said that she understood my frustration and that she would have a talk with the general manager and he would defenetly give me a call to resolve the issue. Well till today almost a month ago, I have not heard back from her NOR the general manager. You call that customer service???????????????????? Nevertheless, I went to another dealer and found the same vehicle with fewer miles at a wayyy better price, APR,and with excellent customer service, from start to finish. PLEASE BE AWARE THESE PEOPLE DO NOT CARE ABOUT THEIR FUTURE CUSTOMERS,THEY WILL SWITCH ON YOU AND WASTE YOUR TIME. More
by sashiel
Employees Worked With
Printence
July 09, 2011
Being new to Texas I went on line and did my Honda pricing, then went to one dealership and found out all pricing in the computer was not what the dealers charge. The price went up! I contacted two my pricing, then went to one dealership and found out all pricing in the computer was not what the dealers charge. The price went up! I contacted two my computer but when I told them I wanted a white Honda Fit and not a sport, that pretty much ended their interest in me. No quick sale. I had called Spring Branch Honda and only asked what was their inventory on Honda Fits and did they have a white one. No. I hung up. A few minutes later I recieved a call from Cesar Oliveira inquiring about what I was looking for. I told him, a white Honda Fit, not a sport and I wanted window visors and arm rest. He got me what I wanted . Today I drove my Honda Fit home. I just love the new window view , the seats are so comfortable, The drink holder on the door will stop the drinks from spilling over the gear sift. I loved my first Honda Sport but I am in love with my new Honda Fit!!! Thanks to Cesar and his amazing staff! Ruthie Rivera More
by zebraldy
Employees Worked With
3
July 08, 2011
My best experience yet. Everyone is friendly,knowledgeable, and I got an awesome deal! I know without a doubt that I will return there when it's time to buy another car. friendly,knowledgeable, and I got an awesome deal! I know without a doubt that I will return there when it's time to buy another car. More
by crisaustin
Employees Worked With
darryl
July 08, 2011
This is the third Honda I have purchased from Spring Branch Honda. Although my visit/purchase in 2005 wasn't the best the Team made up for that experince. I wished I would had received a better deal on Branch Honda. Although my visit/purchase in 2005 wasn't the best the Team made up for that experince. I wished I would had received a better deal on my trade-in. Considering they sold me that car.... L.O.L. thanks Dana and Nicholas very much! More
by msgdj
Employees Worked With
Nicholas and Dana
July 05, 2011
Excellent service. Excellent price. Bought (leased) my second Honda on July 1, 2011, and will do it again in the future. Both the sales consultant, Hugh Pham, and sales manager, Dana Wheeler, were very p second Honda on July 1, 2011, and will do it again in the future. Both the sales consultant, Hugh Pham, and sales manager, Dana Wheeler, were very professional, courteous and sensitive to my needs. An excellent car buying (leasing) experience overall. More
by johnyjo
Employees Worked With
Hugh Pham / Dana Wheeler
