Easy Honda

Goodson Honda West is deceptive. My visit today was Goodson Honda West is deceptive. My visit today was rather simple- What is the best price for the Civic SI Sedan I was looking at and the best price Goodson Honda West is deceptive. My visit today was rather simple- What is the best price for the Civic SI Sedan I was looking at and the best price for the trade in I have. I told them they get one shot at the numbers and then I would leave if it was not good enough. Well, my salesman who was rather nice for a car dealer came back with some numbers -the sticker price had not changed, and he gave a trade amount that was a joke. So we got up to leave. One of the mnanagers (Joe) chased us out of the building begging to make a deal. On the back of a buisness card he wrote the price for the car and the trade in amount. I told him I would have to think about it. I called about 30 min later to say I thought both numbers were fair and if he would have the paperwork ready I would be in later. What can I say? The number for the car had been jacked up and the amount for my trade in was somehow now part of the total price for the car, plus the pay-off. They went up 8k from the price he told me. Another manager (Ceaser) came over to "work things out." He actually got up and walked off after his own words revealed the deception. What a waste of time! Needless to say I left. More

bait and switch. agressive, impolite, insulting, and out right liars. right liars. More

DO NOT BUY FROM THIS DEALER. I did all my research and got down to a price I should offer. I landed on it, offered it..they accepted IN WRITING. I was told I would qualify for the 0.90% financing with a got down to a price I should offer. I landed on it, offered it..they accepted IN WRITING. I was told I would qualify for the 0.90% financing with a credit score above 720. When it came down to getting the financing, of course the store manager Cesar told me that I had to deal with a finance guy. The finance guy proceeded to tell me that in order to get the 0.90% financing, I effectively would have to increase my purchase price $1,500 as the price negotiated was "after" the "cash back". No where in our contract discussions was "cash back" discussed, mentioned or even written in the contract. These guys are deceptive and I will be pursuing them to expose their practices. DO NOT DEAL WITH THEM. I recommend you go to Consumer Reports and buy a report for the vehicle you want. Ask to see the terms of the financing UP FRONT. Even if they say NO, then just leave. Make sure you have read and understood their financing offers before you sign the contract. More

Wanted to purchase a Honda Fit. Once he took the deposit, the story repeatedly changed about the expected delivery time. Never replied to emails or voicemails. Can never get him on the phone. F deposit, the story repeatedly changed about the expected delivery time. Never replied to emails or voicemails. Can never get him on the phone. Finally had to complain to the president of the company to get him to return my call. Cancelled the order. Never will deal with him nor this dealer ever again. More

These guys far exceeded my expectations and I am a very hard customer to please. If you need your car serviced, go to Goodson Honda West on Old Katy Rd and ask for technician Ben Whorley. He is very experi hard customer to please. If you need your car serviced, go to Goodson Honda West on Old Katy Rd and ask for technician Ben Whorley. He is very experienced and knowledgeable. But don't take my word for it, find out for yourself. I was also impressed with Josh U. (cust service) and Jeff Dahl's (cust service manager) patience and diplomacy in solving my problem. More