Easy Honda

I bought my Honda Accord Hybrid from them. Andrew Mannino was terrific and very helpful. There was no pressure. The whole process was quick and easy. Would definitely recommend. Andrew Mannino was terrific and very helpful. There was no pressure. The whole process was quick and easy. Would definitely recommend. More

Didn’t even fill the new car up for me. No offer to install the new tags. Stole two tire rotations from me. Worse experience ever. Stay away. No offer to install the new tags. Stole two tire rotations from me. Worse experience ever. Stay away. More

We bought a Honda Pilot in 2021 from Easy Honda. The process was smooth, amazing, and felt like we were treated with respect. In July of 2022, my family was in a roll-over accident that totaled our The process was smooth, amazing, and felt like we were treated with respect. In July of 2022, my family was in a roll-over accident that totaled our car. We returned to Easy Honda because of our previous experience. This time, it was an unpleasant experience (aside from our sales guy Jeremiah). Some highlights: * I was told there were no current promotions. I brought up Honda's promotions on the website to show what incentives were available (Honda Loyalty, financing rates). * We were told cars were not sticking on the lot long and the only way we could ensure we'd have a car available when we were able to do financing was to put $1000 non-refundable down. * The sales manager knew we had been in an accident and were waiting on insurance payouts, yet still asked us multiple times to "close the deal" so it would be in their July numbers. * The finance person snuck in $3500 worth of addons we did not discuss. (Changed the Honda Protection package from $1,500 to $3,500, added warranty we did not discuss). * The finance person oversold warranty and used the refund from our previous warranty as a reason that the "new warranty would look higher". Extended LoJack and other warranties saying "I want to make sure you're protected," but didn't discuss what that meant. (I should have walked away from this sale, but had been in financing for 3+ hours and was in pain from the car accident we were in). * The quoted price of the car with sales tax was $54,000. The initial end price of the car (with a hefty down payment and a 2.9% interest rate over 60 months) was quoted to be $75,000 ($21,000 in extras and interest). * We paid to have the towing package installed and were told that could happen while financing the vehicle. We were called a couple hours before our financing appointment to say they did not have the part. At no point in the process were we told the part was unavailable. It's been 2 weeks and we have no update on when the part will be available. In summary (TLDR): Easy Honda took advantage of a family with an under 2 year old and a pregnant woman who had been in a recent car accident. (I should have walked away and given up the $1,000 non-refundable payment). More

I've been to other Honda dealerships and I always end up coming back to this Spring Branch dealership because the salespeople are super friendly. It is the 5th car that I have bought and I am very satisfie coming back to this Spring Branch dealership because the salespeople are super friendly. It is the 5th car that I have bought and I am very satisfied with the attention and service. Nacho the person who sold me my car is very patient, kind and friendly. I recommend him 100%. More

Service Center - Showed up on time for 11:30 AM oil change appt. Was told ~ 2hr wait. Had to leave after waiting 2 hours and no update. Car was still waiting in parking lot queue. Not sure what point o change appt. Was told ~ 2hr wait. Had to leave after waiting 2 hours and no update. Car was still waiting in parking lot queue. Not sure what point of making appointment is. I understand shop backed up, but at least give customer realistic expectation or an update on status, especially after it crossed that 2hr mark so that they can make decision to wait or leave. Just a total waste of time. More

I had a great experience here buying my Honda. No pressure what so ever. Mr. Huy Cao was awesome as he answered every question I had. Also, had a great chat about space exploration! LOL!! Enjoyed No pressure what so ever. Mr. Huy Cao was awesome as he answered every question I had. Also, had a great chat about space exploration! LOL!! Enjoyed the treatment! More

Should be called Sheister Honda. Advertise a price for a used vehicle then when you show up there is a "reconditioning" fee of 10%. Does this tactic work on anyone? No chance I ev Advertise a price for a used vehicle then when you show up there is a "reconditioning" fee of 10%. Does this tactic work on anyone? No chance I ever consider this dealer for anything including service. More

Very amazing people got treated with really good respect. Help me out a lot with getting a good car. Help me out a lot with getting a good car. More

Very aggressive sales team - they do not advertise their dealer surcharge transparently and have endless closers call you dealer surcharge transparently and have endless closers call you More

Very easy people to work with in all areas / sales , sales mgr, bus mgr etc.. sales mgr, bus mgr etc.. More