
Easy Honda
Houston, TX
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Terrible experience! Dishonest sales manager! I was working with Trevor communicating by phone and text. Received a call from the sales manager who's name I believe was Hilton stating to come out and s working with Trevor communicating by phone and text. Received a call from the sales manager who's name I believe was Hilton stating to come out and see if we can make the deal happen. He stated that if we couldn't then he would fill my car up with gas to compensate me for coming out. So after going back and forth for about an hour we were not able to come to an agreement on the price. So I asked about the gas that was promised and a call was made and the sales manager showed up about 10 min later to talk to me. We went back an forth over the price again and couldn't meet eye to eye on the $1495 they were charging for what they called a protection package which consisted of window tint, paint and seat protection, tires filled with nitrogen and a few other things. The problem was I didn't want these things. After careful inspection of the vehicle in question all items listed were not on the vehicle as indicated on the sticker. So after again going back and forth the sales manager and I agreed on a price and shook on it! After sitting down and waiting on the paperwork to sign the sales manager came back and backed out of our deal. He showed me paperwork that he described as documentation showing the items were supposed to be put on the vehicle so he had to charge for them! This is the worst experience I have ever had when attempting to purchase a new car. At all cost stay away from Easy Honda!!! More
I just bought a car from Easy Honda, 1) they price gauge, they charge$2800 for window tinting, and other things that they are not transparent. 2) they are not transparent on on fees that they charge. Multipl they charge$2800 for window tinting, and other things that they are not transparent. 2) they are not transparent on on fees that they charge. Multiple time I asked them give me the breakdown the financial office , keep distracting me. He hide the documents and keep saying sign it. No explanation of services sold. They wanted to charge $250 per oil change where other car makers have it for free. Avoid this dealer and let Keep America Great. More
This was a surprisingly pleasant visit. Jeremiah who is in Sales really helped us out through the whole process. He was very personable and overall nice. The manager was great too. in Sales really helped us out through the whole process. He was very personable and overall nice. The manager was great too. More
Needed complicated service on Odyssey with passenger sliding door not opening. Easy fixed it pronto with a very reasonable price. This car is a mobility van for a invalid/wheelchair and could not get it sliding door not opening. Easy fixed it pronto with a very reasonable price. This car is a mobility van for a invalid/wheelchair and could not get it fixed at ot her dealers. More
Very professional, awesome customer service. Had car delivered to Dallas, it showed up when they said it would and delivery guys were in contact to ensure smooth transition. Easy process! delivered to Dallas, it showed up when they said it would and delivery guys were in contact to ensure smooth transition. Easy process! More
It was a nice experience, but it would Much better that explain a little more the differences between one and other type of vehicle and for example the app in which version works. explain a little more the differences between one and other type of vehicle and for example the app in which version works. More
I was very pleased with my Service Advisor. He greeted me promptly at my 7am appointment. He arranged for a complementary Uber ride home. He contacted me to inform of changes that were required after mechani promptly at my 7am appointment. He arranged for a complementary Uber ride home. He contacted me to inform of changes that were required after mechanic inspection. No surprises. More
Always great customer service and professionalism. Never have I ever experienced anything less than quality service. Anything I have questions about they fully explain everything. Thank you Carlos Flores an have I ever experienced anything less than quality service. Anything I have questions about they fully explain everything. Thank you Carlos Flores and Darious Griffin for great service and taking care of my vehicle needs. More