EchoPark Automotive Atlanta (Duluth)

Will not provide detailed responses to emails to address money owed to clients. I have been emailing this dealer since February regarding a refund owed to me for tag, tax, title etc. My DMV in Florida confi money owed to clients. I have been emailing this dealer since February regarding a refund owed to me for tag, tax, title etc. My DMV in Florida confirmed they owe me $264. The dealer admitted via email they owed me another $64 but I have yet to receive any refund months later. Every time I email I receive the same response “let me check with our Controller”. Apparently the “Controller” or “General manager” doesn’t check emails or care about their customers. Worst customer service by NOT providing a resolution. This money is owed to me and doesn’t belong to them. More

Derrick was great to work with during and even after I got my vehicle. Went above and beyond to make sure I got everything I needed for my new vehicle got my vehicle. Went above and beyond to make sure I got everything I needed for my new vehicle More

Very Pation work I so like it. He carefully waiting for me to pay the money. And very economic value He carefully waiting for me to pay the money. And very economic value More

Dawn showed up and showed out. Love it when a woman can handle her business. Professional. Love it when a woman can handle her business. Professional. More

Pleasant car purchasing experience! ! Felt like a valued customer! Felt like I got the best deal!!! Worked with a patient and knowledgeable salesman, Mr. Windley!! Would definitely buy f ! Felt like a valued customer! Felt like I got the best deal!!! Worked with a patient and knowledgeable salesman, Mr. Windley!! Would definitely buy from EchoPark again!! More

From the selection of vehicles, to the customer service experience. Braden was great with explaining the details of our vehicle that we purchased. He ensured that we were comfortable with our selection and experience. Braden was great with explaining the details of our vehicle that we purchased. He ensured that we were comfortable with our selection and we will definitely purchase from Echo Park because of Braden! More

I sold a 2019 Lexus RC350 F-Sport to EchoPark (Duluth) yesterday. It was nice to see that my original quote plus the $500 bonus. was the same as the sale. She is a keeper! Nicole was very helpful and had yesterday. It was nice to see that my original quote plus the $500 bonus. was the same as the sale. She is a keeper! Nicole was very helpful and had a great attitude while getting the process done. More

Dawn was amazing! !We were looking for our soon to be 16 years olds first car. Dawn was very helpful and knowledgeable. It was the easiest and most hassle-free car buyi !We were looking for our soon to be 16 years olds first car. Dawn was very helpful and knowledgeable. It was the easiest and most hassle-free car buying experience we have ever had!! Highly recommend Dawn and EchoPark Duluth Thanks, Dwayne, Quin and Colton Macon, Georgia More

This is my first purchase at this dealership. The process is actuality quite hassle-free. It is refreshing to check the cars without the pressure. The no-haggle pricing was good, and the dealersh The process is actuality quite hassle-free. It is refreshing to check the cars without the pressure. The no-haggle pricing was good, and the dealership didn't try to push any of the junk add-ons. More

We had overall a good purchasing experience at EchoPark. Robert assisted us - he was very nice and helpful, and not at all pushy. Giving 4 stars only because there was a lot of waiting around between each s Robert assisted us - he was very nice and helpful, and not at all pushy. Giving 4 stars only because there was a lot of waiting around between each step even though we made an appointment for a specific car and didn’t require financing — they seemed quite busy and it seemed like he was juggling multiple customers. Saw a lot of other customers waiting around too. Will update review if unexpected issues come up with the car. More