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EchoPark Automotive Houston
Houston, TX
519 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive.
Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty.
Shop for your next car and schedule a test drive at EchoPark today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 519 reviews
August 05, 2026
Han sido buenos en la atención y el servicio! Me ayudaron en todas mis dudas y pudimos realizar una buena negociación. Me ayudaron en todas mis dudas y pudimos realizar una buena negociación. More
by Alberthrespaldo
Employees Worked With
August 05, 2026
Overall, our experience was positive, but there was a significant issue during the financing process. Before agreeing to several optional protection packages, I specifically asked whether they could a significant issue during the financing process. Before agreeing to several optional protection packages, I specifically asked whether they could all be canceled if needed. Gene Inman in finance assured us multiple times that they were cancelable, despite not providing any documentation to support that claim. Based on those assurances, we agreed to purchase the packages. Unfortunately, we later learned that the information was not entirely accurate and ended up paying for products we would not have purchased had we been given clear information from the start. Since then, the dealership has brought in a new General Manager who personally reached out to me. He was professional, courteous, and genuinely interested in helping resolve the situation. Thanks to his efforts, we were able to cancel another package and receive a partial refund of $499. While I appreciate recovering some of our money, we were still unable to receive a refund for the PermaPlate Appearance Protection package, which we were told is included on all of their vehicles. I also want to recognize our salesperson, Mariana, who was friendly and helpful throughout the process. Unfortunately, after she left for the day, we completed the transaction with Gene in finance, and that's where the issues arose. I appreciate the new General Manager's efforts to make things right, which is why I'm leaving 4 stars. The vehicle purchase itself was good, but I believe the financing products should have been presented more transparently. My advice to future customers is to get all cancellation terms in writing before agreeing to any optional packages. More
by You remember me
August 03, 2026
Jake was absolutely amazing. He really did everything he good to get me and my boyfriend in the car and he did not stop. He was very informative. He was very funny very nice and He really did everything he good to get me and my boyfriend in the car and he did not stop. He was very informative. He was very funny very nice and he made the experience so much better I will come back over and over again. I will come back to trade in the car or even buy another car just because of the experience you guys created. Jake is absolutely amazing. He needs to raise whatever y’all are paying him is not enough. More
by Ljbeaudoin95
Employees Worked With
August 01, 2026
Oh my gosh this was the best dealership we have ever bought from. I filled out applications on line and picked what we wanted, got the approval went to dealership and signed all papers left with our Bro bought from. I filled out applications on line and picked what we wanted, got the approval went to dealership and signed all papers left with our Bronco.This place was the best ever. David our salesman you can't go wrong with him, such a hardworking get it done person. He made us very comfortable and such a great person. Please ask for him he will not let you down!!!! More
by tandc1420
Employees Worked With
July 26, 2026
There was no A/C in the dealership it was miserable. We got there at 6:15pm and did not leave until 11:30 pm, there is absolutely no reason for that. I was not told it would take 2 months to get my ins We got there at 6:15pm and did not leave until 11:30 pm, there is absolutely no reason for that. I was not told it would take 2 months to get my inspection sticker. I was told I would get a call for some to make an extra fob. The person I spoke with on the phone made it sound like we would be meeting with him and he was in a call center. The price of the card was good. More
by lruiz24
Employees Worked With
July 14, 2026
Mariana is a transparent person and it was a wonderful experience. I definitely recommend Mariana (sales person) if your looking a for a car definitely Mariana, she did an outstanding job. experience. I definitely recommend Mariana (sales person) if your looking a for a car definitely Mariana, she did an outstanding job. More
by Sandybenitez16
Employees Worked With
July 05, 2026
Muy amables todos te ayudan mucho y se toman el tiempo de escuchar tus peticiones para darte lo que necesitas escuchar tus peticiones para darte lo que necesitas More
by diane.j.reyes28
Employees Worked With
July 03, 2026
Mariana was very courteous and helpful, and we got the vehicle we wanted at a fair price. We would use EchoPark Houston again and we would recommend it to others. vehicle we wanted at a fair price. We would use EchoPark Houston again and we would recommend it to others. More
by andrew.joseph.conrad
Employees Worked With
July 01, 2026
Amazing recomend getting with Mariana shes very helpfull and will help you out with what you need and will help you out with what you need More
by zapatacarlos73
Employees Worked With
June 29, 2026
GENE "LYING SACK" INMAN EchoPark Finance Coach. .... Dude straight lied and forced us into buying some PermaPlate protection plains we ABSOLUTLEY did not want. But GENE "LYING SACK" INMAN flat out s .... Dude straight lied and forced us into buying some PermaPlate protection plains we ABSOLUTLEY did not want. But GENE "LYING SACK" INMAN flat out swore up and down we could cancel it after 3 months for a full refund. We were told it was the ONLY way to close the deal. So here we are months later and of course EchoPark does not answer phones after your purchase I have learned. So you have to drive there in-person and of course even then you cannot get a finance employee. From there we were told the plans are not refundable and not sure why we were told that. But email us for a form and maybe PermaPlate can help you. Did that and called PermaPlate just to be told their options are not refundable and not sure why the finance team COACH at EchoPark which happens to be GENE "LYING SACK" INMAN would tell us that and that we need to contact EchoPark. And so the circle of shenanigans continue. I am the last person on earth to write a bloody review I don't even have social media but I hate xx more than anything. And EchoPark has more xx then cars! More
by Reggie
Employees Worked With
