EchoPark Automotive Thornton

Omar was great. He assisted us in buying a Ford Bronco. He’s pleasant to work with! He assisted us in buying a Ford Bronco. He’s pleasant to work with! More

Ethan was great! He's my yes man. He did everything to make this easy and happen as quickly and painlessly as a car purchase can be. Seriously ask for Ethan at the Th He's my yes man. He did everything to make this easy and happen as quickly and painlessly as a car purchase can be. Seriously ask for Ethan at the Thornton Echo Park dealership. More

Chris P. Was our sales associate and also assisted us with the test drive of our first Jeep Wrangler sahara. His professionalism and willingness to answer que Was our sales associate and also assisted us with the test drive of our first Jeep Wrangler sahara. His professionalism and willingness to answer questions earned him high marks. His explanations and overview were helpful in making the decision to purchase. Loved the fact that he has been learning other languages as well. Definitely deserves a day off preferably around the next available holdiay! More

She did a great job! The car was out in a loaner and she was great with communicating with me and making sure I was in the loop! She made the process very easy and explai The car was out in a loaner and she was great with communicating with me and making sure I was in the loop! She made the process very easy and explained everything to me so I understood exactly what I was getting into! I highly recommend her! More

Great experience went in at 11 and out the door with a car at 2 car at 2 More

Originally we were happy with our $20k cash purchase of a 2025 Compass. The sales guy, Parker was nice and helpful. He said that the car had received their inspection and the oil was just changed on Septembe 2025 Compass. The sales guy, Parker was nice and helpful. He said that the car had received their inspection and the oil was just changed on September 29th, even though it was not showing on the Carfax. We assumed it was because it was only the beginning of October and it probably just hadn't updated yet. The Carfax showed new tires were put on the car in January of this year, the tread we could see looked good. All in all, it appeared to be a maintained car and EchoPark doing their inspection, we were assured, they did the needed upkeep on the vehicle. I want to be very clear, we knew we were buying a former rental car, we knew there were some dings in the paint and we knew it was not a brand new car. What we did NOT know was that EchoPark did not do anything to up keep the vehicle. We took it to our mechanic, who found that the oil was old, no way was it just changed, sadly, I did not get a photo of that, but in addition to this, the engine air filter was absolutely filthy with gunk. Since no one has it in stock, we have ordered it and will have it replaced once it arrives. The "10 month" old tires where tread bare in areas that were not visible when looking at them, you had to get under the car and have a look at the inside of portion of the tires, so we had to purchase new tires. The vehicle was in bad need of an alignment. We had this done at the time of the tires and due to unreported damage on the driver side wheel, they could not correct the alignment. I have attached the photo of that paper work, the upper portion is what it was and the lower portion is as good as it will get. Basically we dropped 20k on a car to turn around and drop another $2k for various repairs that really should have been done when they received the car. They push the warranties really hard, I think it is because they know they are selling cars with problems. But they won't tell you that will they? I reached out to Parker, the sales rep, on Monday and let him know we were really disappointed and he said he would pass it on to the GM. It is now Friday and we have not heard anything from the GM. We do not expect anything other than an apology for getting a car with issues they should have resolved or disclosed, if they had actually done their inspection. Overall, I will not ever do business with them again and I will make sure everyone I know is aware of their shady practices. More