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Economy Honda Superstore
Chattanooga, TN
944 Reviews
Economy Honda invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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June 01, 2015
Best Car Buying Experience By A Long Shot I went to Economy Honda hoping to find a good deal, but what I got was so much more. Simon Duffey was my salesman and he was a truly helpful, kind, an I went to Economy Honda hoping to find a good deal, but what I got was so much more. Simon Duffey was my salesman and he was a truly helpful, kind, and caring person. He was looking out for me and my interests instead of just pushing a car on me. Very knowledgeable and did his best to get the best deal for me. I will certainly be buying all of my vehicles from him for now on. Mark Harrelson was also very pleasant to work with when I was making my purchase. The whole Team and environment at Economy Honda is very friendly and positive. 5 stars across the board! More
by JaredLoga
Helpful May 27, 2015
Quick and Easy Finding the right car was quick and easy. Jason Beasley was friendly and knowledgeable. The financial part went very quickly. I would have no problem Finding the right car was quick and easy. Jason Beasley was friendly and knowledgeable. The financial part went very quickly. I would have no problem going to Economy Honda and buying my next automobile. More
by debbiesue
Employees Worked With
Jason Beasley
May 26, 2015
excellent service Jeff was a great salesperson. He was nice, understanding, and was not pushy. Mark was great handling the financial part of the sale. I would reco Jeff was a great salesperson. He was nice, understanding, and was not pushy. Mark was great handling the financial part of the sale. I would recommend this dealership and Jeff and Mark. More
by TW123
Employees Worked With
Jeff Hunneke
May 23, 2015
"Great service, low prices" After having a great experience with buying my wife's SUV, we didn't think of going anywhere else except Economy Honda when it was time for another ve After having a great experience with buying my wife's SUV, we didn't think of going anywhere else except Economy Honda when it was time for another vehicle. We requested Simon Guffey again because of the tremendous job he did the first time. He was informative, helpful, and personable. He went above and beyond to make sure we were happy and to get us the best deal possible. Steven Hadden worked very hard to get a payment we could afford. Between the fantastic service and low prices, we refuse to go anywhere else. More
by unscarred04
Employees Worked With
Steven Hadden
May 21, 2015
Done with Honda I honestly don't know if this falls under sales or service. All in all, I'm done with Economy Honda and done with Honda period. I purchased a cert I honestly don't know if this falls under sales or service. All in all, I'm done with Economy Honda and done with Honda period. I purchased a certified used 2011 Honda Pilot in November 2014. My wife and I loved the until this month (May 2014). We took the vehicle in for service and 2 hours later we had to take it back because the alternator went out. We were frustrated, but didn't dwell on it because the car was still under warranty. However, we didn't understand how Economy Honda claims to do a 39 point inspection and yet they missed the alternator. We were told that the vehicle was good to go and shouldn't have any more issues. That didn't last two weeks. My wife drove the Pilot to Florida with my mother and two friends. Their vacation came to an end when the Pilot's engine light came on along with the VSA light. They immediately drove to the nearest Honda dealership only to find out that the vehicle needs new pistons. Again, how did Economy miss this since they claimed to do a 39 point inspection. Imagine my frustration (to put it nicely) to know that my wife and mother are 9 hours away and stuck in their hotel because the vehicle we purchased 6 months is in the shop after we just paid $245 for service. Depending on how bad the damage is, they might have to pay for another night in their hotel and their vacation has been cut short because they no longer have transportation to get anywhere unless they pay for cab. The worse part of all is this is the second time we've had issues with a Honda. We purchased a Honda CRV and had to change rotors, brakes, windshield wipers, battery, and AC - which failed 5,000 miles after the warranty ended all within the first 3 years of ownership and we NEVER missed a scheduled service. We WERE loving the Pilot so much that I had already given the sales guy my information because we were going to trade my car in to get the 2016 Honda Pilot. Fool me once, shame on you. Fool me twice, shame on me. Fool me a third time and I must be the fool. I will be taking my business else where...after the warranty ends of course. More
by FrustratedCustomer
Employees Worked With
Nikki Millhorn
May 14, 2015
Great experience buying our new 2015 Pilot. We had a great experience in buying our 2015 Pilot. The salesman was so helpful in getting us what we were looking for. He wasn't pushy but answered We had a great experience in buying our 2015 Pilot. The salesman was so helpful in getting us what we were looking for. He wasn't pushy but answered all of our questions and knew the vehicles very well. The sales manager was very polite an also answered our questions to our satisfaction. The finance manager did a great job in explaining all of the things that were available to us and wasn't pushy trying to get us to buy what we didn't want. This is the third Pilot that we have bought from Economy Honda and have been very pleased with each purchase. More
by J&d19491950
Employees Worked With
James Nix
May 13, 2015
GAP Easy Care Cancellation Problems. I have been trying to get a refund from this dealer and they never answer, never return my calls, and apparently, never check their voice mail!!! It i I have been trying to get a refund from this dealer and they never answer, never return my calls, and apparently, never check their voice mail!!! It is ridiculous that a dealer is so irresponsible when they need to refund something. I will have to go personally and talk to them, hopefully they don't hide in their offices too. I have even considered getting legal advise on this issue since they obviously are not doing anything about it. More
by NissanOwner08
Employees Worked With
Michael Bawgus
May 11, 2015
Overall a good experience I found a good deal online on a used 2013 Kia Soul at Economy Honda. It was nearly $2000 less than a 2013 Soul with the same mileage that I had found I found a good deal online on a used 2013 Kia Soul at Economy Honda. It was nearly $2000 less than a 2013 Soul with the same mileage that I had found at Carmax. The people were very friendly to deal with. My only complaint is that it wasn't ready when I went back to pick it up. I had to wait nearly 2 hours past the time I was told it would be ready. Other than that, I had a good experience. More
by A2G
Employees Worked With
James Nix, Heather Shadoin
May 10, 2015
Very happy with my new Honda CRV!!! Stacy Van Pelt was our salesman and he did a fine job. He was very knowledgeable and accommodating. No complaints here at all. We love our new car! Stacy Van Pelt was our salesman and he did a fine job. He was very knowledgeable and accommodating. No complaints here at all. We love our new car! More
by Sheryl
Employees Worked With
Stacy Van Pelt
May 09, 2015
My experience Great dealer and Stacy was a great sales man. I like the finance department nacho every one ..............good service and greatly helpful to explain Great dealer and Stacy was a great sales man. I like the finance department nacho every one ..............good service and greatly helpful to explain the options More
by Asdfg
Employees Worked With
Stacy Van Pelt
