Economy Honda Superstore
Chattanooga, TN
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Fred went the extra mile to ensure my satisfaction. I needed a low price used car in a hurry since my car was requiring expensive repairs, and I did not have access to another car in the interim. Jamie I needed a low price used car in a hurry since my car was requiring expensive repairs, and I did not have access to another car in the interim. Jamie was able to confirm over the phone that Economy Honda did indeed have cars in my price range, which was under $5000. She identified what I was looking for and collected a list of cars and sent me an email with cars in my price range. I was able to get all the details on these cars before going to the dealership. When I went to the dealership Fred showed me the car I had selected from the email I received from Jamie. I purchased the car on Monday, and it did take 4 days to get my car, but in the end, I got a much better car than I could have had I purchased it from an "as is" lot, or in 1 or 2 days. Although the paperwork I signed on Monday said I was purchasing the car "as is" since it was a later model, the dealership runs all the cars they sell through a safety check. This safety check uncovered several issues that would cost around $1,000 to repair. They did the repairs. The interior of the car was quite dirty when I first looked at it. Fred agreed, and was able to insure that the maintenance department cleaned the car beyond the normal level. I believe that if I would have received the car more quickly, the end result would not be as great as it is. I love my little 2002 silver Honda Civic. Thanks Fred and Economy Honda for making it possible for me to drive a safe, affordable car. More
Awesome Experience Wow, once again Economy Honda Superstore exceeded my expectations. I purchased a new Honda Accord from Economy Honda in 2012 and had such an awesome e Wow, once again Economy Honda Superstore exceeded my expectations. I purchased a new Honda Accord from Economy Honda in 2012 and had such an awesome experience that it was a no brainer when my daughter desired a Honda Civic that I would return. I am located in Northern Florida and Economy Honda offered the best prices I could find in a 500 mile radius. On top of a great deal the staff is always willing to go above and beyond to meet my needs. Kyle Cheatham was the sales person, he had the windows tinted, car cleaned, full tank of gas for my daughter prior to her arrival. Upon her arrival he took the time to connect the blue tooth and ensure she had a full understanding of all aspects of her new civic. The Honda Civic was perfect with only 18 miles exactly what was described on their site. Jeff Newell was a pleasure to work with. This was the second time I had an opportunity to work with Jeff. He secured me a great APR with no hidden costs or surprises. He was able to answer all my questions, completed my purchase over the phone and sent me the documents overnight for signature. This purchase and my previous purchase at Economy Honda have by leaps and bounds exceeded any other car buying experience for me, of which I have had many in the past. I strongly recommend that Economy Honda Superstore be the first stop for anyone considering purchasing a new Honda. More
sales consultant This was a 1st time experience for my 18 y/o daughter to purchase a car and this was the 1st and only place that we did not face the "hype" and insul This was a 1st time experience for my 18 y/o daughter to purchase a car and this was the 1st and only place that we did not face the "hype" and insulting phoney-ness. There was no high pressure from Jonathon. He made her feel comfortable. He listened to what she wanted and the price bracket she could work with and led her to look at a couple of cars. He then gave his opinion on both cars based on her needs, but left the decision completely up to her. Jonathon was very friendly and offered refreshments while waiting. We met with Jonathon over 3 different days and he was consistently genuine on each occasion. She left a very satisfied customer, satisfied enough to "ring the bell." More
First Honda! My overall experience was great. Jeff & Harold were great! The only issue was time! I was there for 4 hours looking at cars & over 3 hours the day I b My overall experience was great. Jeff & Harold were great! The only issue was time! I was there for 4 hours looking at cars & over 3 hours the day I bought it. I understand they are super busy due to the volume of cars they sell but no reason it should take that long.... I would also recommend them for their great prices!! More
First time car purchase Very friendly and personable! Answered all of my questions, and helped me have a very seamless and easy experience. Which as very important as I was a Very friendly and personable! Answered all of my questions, and helped me have a very seamless and easy experience. Which as very important as I was a first time car buyer. I did most of my research before I had gotten to the dealership, but they helped me get the financing that was right for me, and even handle all of my dad's fatherly questions very well. More
New Car purchase I had just bought a new care at this dealership last September. My experience was so positive I knew I would be going back. My vehicle was totaled a I had just bought a new care at this dealership last September. My experience was so positive I knew I would be going back. My vehicle was totaled after I was rear ended and Knew I would get treated great here. Michael was great and took his time to help me find the right car. The process was simple and fast. I highly recommend this dealership and Michael Bawgus. Dave Myers More
Great experience, no pressure, very knowledgeable. The salesman took his time. He was forthcoming with the Car-Fax and generously offering us refreshments. I would highly recommend this dealership to a The salesman took his time. He was forthcoming with the Car-Fax and generously offering us refreshments. I would highly recommend this dealership to anyone looking for a new or new cars. More
Jonathan is the MAN! We went into the dealership looking for a used Honda for our teenager. When we entered the showroom there was a 2014 Honda Sport on the floor. After We went into the dealership looking for a used Honda for our teenager. When we entered the showroom there was a 2014 Honda Sport on the floor. After looking at the car I decided that I had to have it! Working with Jonathan was the best experience I have had in buying a car, and there has been many. He even delivered my car a day before promised! He is friendly, personable and knows his cars! I would like to thank Shannon Harris and Jeff Newell as well. I would highly recommend any 3 of these gentlemen for your next car purchase! Brenda Owens Satisfied Customer More
First class service! Myself and my father both purchased cars from Economy Honda in Chattanooga. Alfred Polk did an amazing job to get us what we wanted and out of the Myself and my father both purchased cars from Economy Honda in Chattanooga. Alfred Polk did an amazing job to get us what we wanted and out of the door fast which is what myself and dad both wanted! I was able to do most everything over the phone as I have a busy schedule. I will go back and recommend others to visit them to receive the same great service. Jackson More
great customer services We recently just bought a new car on Saturday May 17, 2014. Unfortunately, I came to realize on Monday morning that my name was misspelled on all of t We recently just bought a new car on Saturday May 17, 2014. Unfortunately, I came to realize on Monday morning that my name was misspelled on all of the documents. After calling to notify the company, they sent someone to bring the corrected documents for us to sign. The employee had to make a 4 hour round trip from Chattanooga to Huntsville, Alabama. More