Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Economy Honda Superstore
Chattanooga, TN
944 Reviews
Economy Honda invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 944 reviews
July 15, 2012
I had a great experience buying a pre-owned vehicle from Economy Honda. I found a 2008 Kia Sedona EX at a great price online (either Cars.com or autotrader site, not sure which), and was impressed immediat Economy Honda. I found a 2008 Kia Sedona EX at a great price online (either Cars.com or autotrader site, not sure which), and was impressed immediately when Greg Brock was available and online well before 9am to answer questions that I had re. the vehicle. Greg was responsive and extremely interested in earning our business. We were coming from out of town to look at the Sedona, and through several phone calls to coordinate, Greg made all the arrangements necessary for my visit to go smoothly. When I arrived at the dealership I was greeted by one of the managers and introduced to Clinton Cooke, who took the lead in showing me the vehicle and walking me through the process of purchasing. From the test drive to the various steps it took to have our trade-in appraised it was a pleasure dealing with Clinton throughout. We had a brief negotiation over the trade value for our Honda Pilot, but it was amicable and professional and never uncomfortable, and ultimately we were able to reach mutually acceptable terms that I was pleased with. Clinton is a very nice guy to deal with, and a fine representative of what clearly is a top-notch dealership. I was highly impressed by everyone I met at Economy Honda, and blown away by the size and volume of vehicles which they handle. The price of the Kia we bought was FAR better than any other comparable vehicles we'd been seeing, and it was in great shape and exactly as represented in the online listing. This was in contrast to a local Knoxville dealer that I'd visited earlier in the week who's internet add listed several important features that were nowhere to be found when I went to see the car (not to mention the vehicle wouldn't start, just a small detail that had been overlooked!). If I had one small caveat to this review, it would be that it would have been great to have a full tank of gas upon leaving to return to Knoxville. I had to stop and fumble around that night with filling it up, but on balance not a very big deal. Great salesperson, great dealership, great experience. The trip from Knoxville to Chattanooga was well worth it! Thanks Clinton and thanks Economy Honda! More
by jeffalton
Helpful July 14, 2012
My parents have purchased three new vehicles from Economy Honda since 2001 so when my wife and I decided to purchase a car this was our first choice. The experience we had was awesome. Larry was knowledgeabl Honda since 2001 so when my wife and I decided to purchase a car this was our first choice. The experience we had was awesome. Larry was knowledgeable about the cars and was not pushy whatsoever.I work in business sales for T-Mobile and Larry is a model salesman. Larry was more interested in finding the right car for my families needs and was willing to meet me at my price point (after after a little back and forth negotiation). It was an enjoyable experience when we came in to sign the paperwork as we were offered beverages and they brought toys for my 2 year old to stay occupied with . Ryan the finance guy was friendly and laid back. He was patient and kind as my son wondered around his office looking for anything to grab. After the vehicle was ready Larry spent some time showing my wife the buttons and controls of the car and at this point it was already after 9pm. Economy Honda will continue to earn my business in the future. Keep up the good work. More
by htrujil
July 12, 2012
My husband and I just adore John! We have worked with him several times in the last three years. He is always helpful and consistent,even with his phone calls. AND the "Thank You" card was icing on the cake! several times in the last three years. He is always helpful and consistent,even with his phone calls. AND the "Thank You" card was icing on the cake! John knows what he is talking about and will find what you are looking for. Pat was great and walked me through everything and got me the price/car payment I needed. Thanks Economy Honda! More
by A.Watson
Employees Worked With
John Carlisle
July 12, 2012
Nacho was very friendly and professional. He was very informative about the product he was selling. We thought it was great that he followed-up with us several times before the sale was final, but we ne informative about the product he was selling. We thought it was great that he followed-up with us several times before the sale was final, but we never felt pressured. This was our 1st experience @ Economy Honda and we will definately recommend Nacho to our family and friends. Management was also instrumental in our final decision to purchase a Honda. Paul Allen in the Finance Dept. was also very friendly, knowledgeable and helpful. More
by carol9125
Employees Worked With
Nacho Hijar
July 06, 2012
Retchie has gone above and beyond what a service technician should do at a dealership. This man has saved me a great deal of time and money by using a simple formula: Honesty and Integrity! This is technician should do at a dealership. This man has saved me a great deal of time and money by using a simple formula: Honesty and Integrity! This is what Mr. Lopez brings to the table for Economy Honda of Chattanooga, TN. It is a nice feeling when you know that there are people and businesses that look out for their customers and will advise them in a fair and honest manner. My wifes as well as my Honda is in good hands at the direction of Retchie! More
by rptemmerman
Employees Worked With
Retchie Lopez
July 04, 2012
I would definitely recommend this Dealership to others. It's very accessible to everyone. I've been taking my 2004 Honda Accord EX-L for service since I've had the car. I've been satisfied with the work It's very accessible to everyone. I've been taking my 2004 Honda Accord EX-L for service since I've had the car. I've been satisfied with the work they've done. For that reason when I decided to purchase a new car, I wanted a quote from Economy Honda. I went to the Dealership to drive the Honda Accord I wanted. I met Waymond Thompson amd he greeted me with a smile and a handshake. I could tell immediately that he was a people person. I could tell he cared for me, not only as a customer, but as a human being. I believe he wanted to treat me the same way he would want to be treated. I checked out other Dealership offers, and found that Economy Honda was the best offer. I'm not an impulse buyer, and have to feel sure I'm making the right decision for a new car. It took me a month to make my decision. Waymond was very patient. He would call me a couple of days a week to let me know he wanted to be the one to sell me my Honda, and he wanted to know if I needed certain information to help me make my decision. I finally arrived at my decision on Saturday, June 30th. Since I wanted Navigation he had the car brought in from Nashville. He demonstrated how the Navigation System worked before he left with his family on vacation. He had Hank Coyle and Robert Graham to help me when I came for my car on Monday,July 2nd. Both men were especially helpful to me. I can't say enough nice things about Waymond Thompson. He's a real asset to Economy Honda. He told me when he returned from vacation that he call and see how I liked the car, and if the car was performing up to my expections. I would be happy to recommend potential customers to him. More
by jawnee33
Employees Worked With
Waymond Thompson
July 03, 2012
My husband and I drove over an hour to Economy Honda. My husband and I drove over an hour to Economy Honda. This was going to be my first new car purchase in 9 years. We walked in and were immediately g My husband and I drove over an hour to Economy Honda. This was going to be my first new car purchase in 9 years. We walked in and were immediately greeted by staff. We were introduced to our salesman, Clinton Cooke..I have to say, ***This Guy is Great***. He was very friendly, knowledgeable and professional...He allowed us to take our time. He did not make us feel pressured at all..That is a hugh plus with my husband and I. We did purchase a new Honda Accord and love it........ ***We would stronly recommend Clinton Cooke *** Thanks for a great experience ....:-) Rhonda & Tony More
by destin09
Employees Worked With
Clinton Cooke
June 28, 2012
Outstanding dealership with an efficient, painless process. Everyone was extremely friendly and personable,and all seemed genuinely committed to excellent customer service. Best experience I've ever h process. Everyone was extremely friendly and personable,and all seemed genuinely committed to excellent customer service. Best experience I've ever had in buying a car. Special recogniton for Shane Defoor who saw to every detail and made every step of the process a pleasure. Honorable mention to Mary Haas in Finance and Kristina Lowe, my original internet contact who blew away the competition in agressively pursuing my business. I feel like I got a great car at a great price from a thoroughly professional outfit. More
by bill hagen
Employees Worked With
Chris Harris, Mary Haas
June 25, 2012
Retchie was so helpful. I brought my husband's car in for body work and Retchie was very friendly and efficient. This is the best customer service at any dealership I have ever visited. Thanks! for body work and Retchie was very friendly and efficient. This is the best customer service at any dealership I have ever visited. Thanks! More
by lmrader
Employees Worked With
Retchie Lopez
June 17, 2012
Andre was so helpful when I test drove a Crv for the first time. Although I didn't agree with him that the car had enough power for my daily commute, he was honest and very friendly. He took me to a gre first time. Although I didn't agree with him that the car had enough power for my daily commute, he was honest and very friendly. He took me to a great test driving location and I was able to really DRIVE the car! He took his time with me and didn't make me feel guilty when we did not come back to buy the car. All in all, he was fabulous and showed me exactly what payment I could expect up front. Andre even recognized my driving style and was able to steer me away from models that were not a good fit for me. Thanks Andre and Amanda for giving me a great impression of Economy Honda! More
by Jenbaldwin
