Economy Honda Superstore

The sales representative, John Carlisle, exceeded my expectations in responsiveness to my needs. He was extremely helpful in putting me at ease with all the "bells & whistles" on the navigation system expectations in responsiveness to my needs. He was extremely helpful in putting me at ease with all the "bells & whistles" on the navigation system and even encouraged me to contact him if I had any other questions -- I honestly believe he was sincere in his offer and wouldn't hesitate to contact him in the future. I wish I could remember the name of the Financial person I spoke with -- I believe her name was Denise but I'm not sure. She was also very helpful. Not like experiences I've had in the past with other car dealerships that try to make you feel stupid. After all it's not every day that you purchase a new car and being a widow I suspect I'm usually "fresh prey" to some dealerships. Denise took her time getting to know me and help me understand all of my options. I don't want to forget commenting on the Express Service. I went for my first oil change and I was very impressed with their turn around time and they even washed my car! I will be coming back. This dealership gets an A+ in my mind! Diane Cross 2912 Corral Road Signal Mountain, TN 37377 P.S. Regarding your optional question below, for me the "word of mouth" recommendations from friends/family are the best reviews. More

Economy Honda has exceeded our expectations! Great dealership from start to finish. The financing department was easy to work with and the service department has been excellent. dealership from start to finish. The financing department was easy to work with and the service department has been excellent. More

I do Home Health Physical Therapy, So I need a car that is durable,reliable,great gas mileage and affordable. I found a Honda Civic Coupe EX 2012 online that I absolutely had to have. I wanted a certain co is durable,reliable,great gas mileage and affordable. I found a Honda Civic Coupe EX 2012 online that I absolutely had to have. I wanted a certain color, manual transmission.. Well, turns out, there were only 2 in 6 states. My salesman, John Carlisle and the great staff at Economy Honda worked tirelessly to get my car for me from a lot in Knoxville. Needless to say, I am the proud owner of a fantastic Honda! Will definitely do future business. You should also. Great customer service. Salesman aren't pushy and the car speaks for itself. More

My ratings are really about the Sales Manger. NOT John the Salesman. John, the salesman, was wonderful: friendly, professional, curtious, GREAT GUY. THEN the sales manager came in. Everything went down hi the Salesman. John, the salesman, was wonderful: friendly, professional, curtious, GREAT GUY. THEN the sales manager came in. Everything went down hill after that. Joshua was the most self absorbing, narcisstic, egotistical young man I have dealt with in a long time. He tried to push me into a warranty that I was not sure I could afford, I tried to explain to him that I am on a fixed income and the additional dollars was my concern. He said several times, "Well it's ONLY X dollars more. That's like a cup of coffee a day. Surely you can afford THAT." I found this to be very degrading and pushy. I understand that the sales manager is to "close the deal" but he needs to be more personable, friendly, compassionate, and just plain nice to his customers. John also told me that the light on my odometer would be replaced. But after I got home, I realized that Joshua had cancelled all repairs. So now the odometer light is out in my Saturn Vue. That was just plain mean. I feal as if he wanted to get the last dig by not putting in the light. I still believe that Economy Honda is a good company to purchase a vehicle, BUT the Sales Manager has got to go. Virginia Rinehart More

very good dealship. I have been purchshing my new honda for my self and freinds and relatives from this dealship, they have very good sales and service staff with large inventory and helpful financial staf for my self and freinds and relatives from this dealship, they have very good sales and service staff with large inventory and helpful financial staff. I would higly reccomend this dealship for purchase of your next honda More

Everyone was great and very helpful. They worked with me and my 16 month old son. Don was very very helpful. My son really loved him. They treated me and my son like we people not just another number and my 16 month old son. Don was very very helpful. My son really loved him. They treated me and my son like we people not just another number More

My previous Honda had finally kicked the bucket. When I went to Economy Honda, I thought I was just going to begin the search, but I ended up going home in my new car! It was quick, painless and Sal made e went to Economy Honda, I thought I was just going to begin the search, but I ended up going home in my new car! It was quick, painless and Sal made everything as easy as possible. After seeing how great Sal and Economy Honda were, my Dad went back a few months later for his new car. More

Good Management (Cory) and Sales (Lyn) fast and easy. Financing fast and easy in and out with a short time. Great communication with all the staff. Financing fast and easy in and out with a short time. Great communication with all the staff. More

Economy Honda was a great place to purchase a vehicle. From the first time I visited, to the time I actually purchased, the experience was great. Everyone was very friendly and helpful. From the first time I visited, to the time I actually purchased, the experience was great. Everyone was very friendly and helpful. More

I purchased my 2008 Honda Pilot from Economy Honda Superstore. I have purchased many cars over the years and usually dread the process because of having to deal with salespeople. I can honestly say Superstore. I have purchased many cars over the years and usually dread the process because of having to deal with salespeople. I can honestly say that my experience with Economy Honda was the most enjoyable vehicle buying experience by far. The salesperson I dealt with was not pushy and told me the truth about the bottom line price of the Pilot. He allowed me to take it to show my wife and waited to close the deal with me after closing time. The Express Service has been excellent and I look forward to continuing my business with Economy Honda. More