
Economy Honda Superstore
Chattanooga, TN
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1,075 Reviews of Economy Honda Superstore
Austin at Economy Honda is the man! I enjoyed dealing with him. It was an easy and pleasurable experience buying from this auto group. I came prepared and I was in and out in a hour. Ca I enjoyed dealing with him. It was an easy and pleasurable experience buying from this auto group. I came prepared and I was in and out in a hour. Can’t beat that!! More
Easy to talk to. They didn't have what I wanted initially, but contacted me when something of interest came in, with no pressure to get something other than what I sp They didn't have what I wanted initially, but contacted me when something of interest came in, with no pressure to get something other than what I specified. Salesman (Jose Catalin) and management personnel were very efficient. Good to have this experience and that's why this is my third new vehicle purchased from Economy Honda. More
Kevin Roberts went over and above to give me the BEST service ever and help explaining things for me to make a decision. He was incredibly kind and detail oriented. The entire process was amazing and I w service ever and help explaining things for me to make a decision. He was incredibly kind and detail oriented. The entire process was amazing and I was so so so pleased. They even washed my car for me! Thanks Honda team for making me feel like I mattered!!!! More
Had the best salesman today, Sal, who helped guide us into the correct car. This is the 3rd car I've purchased this year from Economy Honda, and by far this was the best experience I had. Highly recomm into the correct car. This is the 3rd car I've purchased this year from Economy Honda, and by far this was the best experience I had. Highly recommend dealing with Sal and his courteous manner. More
Friendly & helpful sales staff, willing to answer all questions , excellent service!! Josh Hale is polite & made sure we were familiar with the operation of the car. Very clean building . questions , excellent service!! Josh Hale is polite & made sure we were familiar with the operation of the car. Very clean building . More
Mary did a marvelous job finally getting me the vehicle I had been looking for since December. The new Honda Accord Hybrids have been scarce as hen's teeth. The whole team was polite and friendly. had been looking for since December. The new Honda Accord Hybrids have been scarce as hen's teeth. The whole team was polite and friendly. More
I consistently take my Hondas to this dealership to be serviced, especially at the major intervals that require timing belt replacements, etc. I am saddened to say that I will no longer be doing so. I too serviced, especially at the major intervals that require timing belt replacements, etc. I am saddened to say that I will no longer be doing so. I took the vehicle in to be serviced according to the maintenance minder. However, Addison Webb approved work on my ticket that we NEVER discussed, aside from a tire rotation, oil change, and drive belt. I asked to have an inspection done and to be notified of anything else that may be recommended at this time. When they sent the digital approval contract, suddenly I am looking at almost $4000 worth of “critical work.” When I attempted to decline the add-ons on the digital contract, to my dismay, I could not decline certain services that he approved on my ticket. Not only did we NEVER discuss said services, but I also had NOT signed the service agreement before Addison told the technician to begin work on the vehicle. I refused and told them I would come get the key and car and take it to a different Honda dealership. BUT they had already drained my coolant (which was never agreed to nor discussed) and then they left it that way at the end of the day. They have cost me time and money, along with their technician’s time. I have never had an experience this poor at this dealership, and it is highly suspect and unethical to start work on a vehicle without signed approval. Especially when it was never part of the work the vehicle was brought in for. I am angry and saddened at the mood and tone of the service department now, and I feel considerably disrespected and blindsided by this move. I will NEVER take my vehicle there for service again, and when it’s time for a new car, I can attest that I will NOT consider Economy Honda. The only positive here is that Ritchie was willing to listen to my concerns and have my car ready to pick up tomorrow. We have agreed that I will pay for the oil change, and they will eat the cost of the coolant service that I did not authorize. Such a ridiculous and needless amount of stress this added to my day. SMH… More