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Economy Honda Superstore
Chattanooga, TN
1,084 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,084 Reviews of Economy Honda Superstore
April 03, 2013
We were looking for a used Toyota RAV4 and found one that Economy Honda had listed online. The car was in excellent condition and the price was much better than we had seen at other dealerships. We live in Economy Honda had listed online. The car was in excellent condition and the price was much better than we had seen at other dealerships. We live in Alabama, but after seeing the car, the price and the dealer reviews, we were willing to drive to Chattanooga to get it. I spoke with Ashley Simmons on the internet first, then on the phone. She answered all of my questions about the car and the price. Once we decided on a final price, I put down a deposit so that they would hold the car for me. A few minutes later, I got a call from John Carlisle who introduced himself and said that he would be there to assist us when we arrived at the dealership. We went the next day for a test drive and then purchased the car. The entire process was very smooth. We were in and out much faster than I expected. We do go during the week, as I have heard that weekends are very busy. The staff was so friendly and make the entire experice a great one. I have been telling everybody about Economy Honda and will definitely work with them again in the future! More
by nixsr
Employees Worked With
John Carlisle
March 04, 2013
Being the proud new father of twin girls, I knew that we would need a more reliable mode of transportation. John Carlisle understood what we wanted and took us right to a new CRV. This car was exactly what would need a more reliable mode of transportation. John Carlisle understood what we wanted and took us right to a new CRV. This car was exactly what we were looking for. He gave us the best price in the region and showed us all the nice new standard features that came with the vehicle. I will be a lifetime customer to John and will refer anyone looking for an upfront down to earth salesman that will get you what you need. More
by Kruxskater03
Employees Worked With
John Carlisle
March 03, 2013
On February 20, 2013 I accompanied my granddaughter, a 26 yr old RN, to Economy Honda. She was interested in buying a new 2013 Honda Civic. The Salesman, Joe Williams, was very courteous and helpful. 26 yr old RN, to Economy Honda. She was interested in buying a new 2013 Honda Civic. The Salesman, Joe Williams, was very courteous and helpful. After a new car was selected the Salesman consulted with other Staff behind the glass windows in the showroom. He then informed my granddaughter and I Honda would finance the car at 1.9% interest rate and she WOULD NOT need a co-signer, We were somewhat concerned since she had very little credit history. She gave Economy Honda a $2000.00 deposit to hold the car until March 1st, 2013 on which date the purchase would take place. This is the date the new Georgia Vehicle Title law took effect. On March 1st, we arrived at Economy Honda at approximately 6 pm where we were met by the salesman Joe Williams. To make a long story short we waited around for over 2 hours before being called back to the office of the Financial Manager, Ryan Ziegler, who advised my granddaughter and I that because of her lack of Credit History Honda would not finance the car at 1.9% interest unless she had a co-signer. The only other alternative was to finance with some other Company at a much higher rate of interest. I agreed to co-sign with her due to the fact she desperately needed a car to use on her job as a Registered Nurse who travels daily throughout North Georgia. We agreed to buy the car despite the fact a $599 "Processing Fee" and $99 "PHANTOM FOOTPRINT" fee was added to the price of the car. My family and I had purchased three new Honda Accords from Economy Honda over the past few years and were always treated fairly. I could not believe the way we were treated this time. We were also pressured to buy additional things such as auto detailing, seat fabric treatment, extended warranty and some other add on. Despite informing the Salesman and Financial Manager we did not need or want these extra additions they would not let up until we threatened to cancel the sale and ask for the $2000 deposit be returned. As for myself, I will never buy another car from Economy Honda. This also goes for members of my family. My advice to the public is buyer beware. More
by rggreen1934
March 01, 2013
My overall experience at Economy Honda was great. Thanks to Corey Choate and John Carlisle and Josh Bowers. I am very pleased with my New Honda. I will recommend Economy Honda to my friends. Thanks, K to Corey Choate and John Carlisle and Josh Bowers. I am very pleased with my New Honda. I will recommend Economy Honda to my friends. Thanks, Kim Spence More
by chacha1
Employees Worked With
John Carlisle
February 14, 2013
Alfred was so nice and didn't talk down to me because I'm a woman. I have to say Alfred and Hank made buying my used car the most fun I've ever had in a dealership before. Kudos to both of them!! I'm a woman. I have to say Alfred and Hank made buying my used car the most fun I've ever had in a dealership before. Kudos to both of them!! More
by gvagott
February 12, 2013
We just bought our 3rd Honda Accord from Economy Honda. Jeff Newell was our sales consultant on our 2008 and our new 2013. Jeff, answered most of our questions over the phone so when we arrived at the dea Jeff Newell was our sales consultant on our 2008 and our new 2013. Jeff, answered most of our questions over the phone so when we arrived at the dealership we were ready to buy. We couldn't ask for a more knowledgeable, courteous and helpful consultant. We didn't require financial assistance, however, Hank Coyle proposed add-on options which were available for us to purchase. He was very friendly and personable and we bought 2 additional options and are happy with our decision. We plan to buy from Economy Honda in the future. More
by ljjohns1
February 04, 2013
My overall experience in purchasing my new Honda Accord was really good. Jeff Newell was very helpful in everything we needed. It was snowing really hard but it didn't matter, he still brought cars aroun was really good. Jeff Newell was very helpful in everything we needed. It was snowing really hard but it didn't matter, he still brought cars around for us to try out. I knew I wanted a new Accord, but I couldn't make up my mind about the color. It didn't matter to Jeff he gave me plenty of time. I wanted to look at a red Accord, but I didn't see one on the lot. I asked Jeff and he looked on the computer, found one and brought it up for us to test drive. I chose the red Honda and I am very pleased with my decision. I also knew what kind of payment I had in mind and he worked with us on this process. My husband bought a Honda Civic from Jeff in May 2012 and was happy with the friendly attitude and assistance so naturally when I decided to purchase a new car for myself I chose Jeff Newell. More
by donna eaton
Employees Worked With
Donna Eaton
January 24, 2013
We had a very good experience with Economy Honda. We We had a very good experience with Economy Honda. We left Guntersville AL that Saturday morning on our way to another dealer when I decided to give E We had a very good experience with Economy Honda. We left Guntersville AL that Saturday morning on our way to another dealer when I decided to give Economy Honda a call. Starting on the phone with Amanda Cannon , Amanda Phifer and Jeremy Holsomback , everyone was very easy to communicate with in a relaxed manner. When we arrived Jeremy turned us over to Jeff Newell because the place was swarming with customers . My wife and I appreciated Jeff's calm and pleasant demeanor . He was a pleasure to deal with! After we agreed on the particular CRV , Jeff turned us over to Pat Horton who is a professional at making you smile while you sign on the dotted line ! A+ Experience ! More
by snickster
Employees Worked With
Mark W Evans, Amanda Phifer
January 17, 2013
My wife and I were looking to see if a new car was right for us. We started with the 2013 Honda Fit, and then we looked at the 2013 Honda Civic. While we were out for our test drive Jeff took it upon hims for us. We started with the 2013 Honda Fit, and then we looked at the 2013 Honda Civic. While we were out for our test drive Jeff took it upon himself to bring up a 2012 Honda Civic (the last 2012 on the lot), the price on the car Jeff suggested was amazing, and we never would had thought about even looking at this car without Jeff's suggestion. We felt that we were treated with respect through the whole process, it was raining and Jeff even brought out an umbrella for us (a little goes a long way). We had a bad sales experience back in 2006 and we were hesitant coming back to Economy Honda, but we are really glad we gave them another chance, very happy, and a wonderful atmosphere. The best part was the no pressure which my wife and I always dislike when buying a car, we felt like we could trust Jeff to answer our craziest questions. Also wanted to mention how wonderful Ryan was, very friendly, helpful and easy to talk with. He explained to us everything from A-Z with regards to financing the car. He treated us with A+ quality service. More
by Igawa29
