Economy Honda Superstore

My wife and I were looking to see if a new car was right for us. We started with the 2013 Honda Fit, and then we looked at the 2013 Honda Civic. While we were out for our test drive Jeff took it upon hims for us. We started with the 2013 Honda Fit, and then we looked at the 2013 Honda Civic. While we were out for our test drive Jeff took it upon himself to bring up a 2012 Honda Civic (the last 2012 on the lot), the price on the car Jeff suggested was amazing, and we never would had thought about even looking at this car without Jeff's suggestion. We felt that we were treated with respect through the whole process, it was raining and Jeff even brought out an umbrella for us (a little goes a long way). We had a bad sales experience back in 2006 and we were hesitant coming back to Economy Honda, but we are really glad we gave them another chance, very happy, and a wonderful atmosphere. The best part was the no pressure which my wife and I always dislike when buying a car, we felt like we could trust Jeff to answer our craziest questions. Also wanted to mention how wonderful Ryan was, very friendly, helpful and easy to talk with. He explained to us everything from A-Z with regards to financing the car. He treated us with A+ quality service. More

After looking for over three months for a good deal on a Crosstour, we found one on Economy's website. Drove from the Nashville area to be greeted by Jeff Newell. Jeff was extremely knowledgeable and polite Crosstour, we found one on Economy's website. Drove from the Nashville area to be greeted by Jeff Newell. Jeff was extremely knowledgeable and polite. We got a good price. Ryan Ziegler got us a good rate. Our experience at Economy was a very pleasant and well worth the drive. We are really satisfied with our purchase. Thanks again Jeff!! Sincerely Theresa & Robbie Elliott More

My husband and I were looking for the best deal on a Honda Pilot. We had done our research and discovered Economy Honda in Chattanooga. We live in Guntersville, AL which is about an hour and a half aw Honda Pilot. We had done our research and discovered Economy Honda in Chattanooga. We live in Guntersville, AL which is about an hour and a half away, not to mention Chattanooga is an hour ahead. We were excited about buying and I am impatient, so of course, I had to go that night. My husband got us preapproved from USAA for a loan and we decided we would drive up there that night. He made a VIP appointment. When we arrived, there was sales associates ready to wait on us. They were all very friendly. Jeff was the associate we were meeting with. He was extremely friendly and not pushy at all. He asked us what we were looking for and explained the options, etc. When it came to pricing, my husband and I were looking for a specific monthly payment. We had a trade in and that was what was going to allow us to get all the features we wanted but remain in budget. However, my trade in was valued lower than we expected. Jeff and Monte worked together to get it into our desired range. They beat USAA's interest rate which allowed our payments to be in budget. At this point, it was about 9:00 pm on a Friday night. They had closed an hour ago, but they never looked irritated or annoyed we were still there. They were very patient with us. After we agreed on the price, we started the financing process. Of course this is where they offer you extended warranties, etc. We were always taught not to buy them because it is a waste. We declined at first. Josh was not pushy but rexplained the benefits and offered us a slightly lower rate by using the good equity discount, I think that is what it was called. But, we still weren't convince until my husband asked him if he had it and he said yes. My husband, in a joking manner, asked him to prove it... And he did! He showed us his cards. Therefore, we decided to get it. He was not pushy, but very convincing. During the financing process, Jeff filled up our tank and had the car cleaned. He also took my personal tag off of my trade in. He offered to put it on my new car. He also set the clock in the new car to our time! He truly went above and beyond! Everyone was excellent! Oh, I forgot to mention, it was raining the entire time. I would recommend Economy Honda to anyone! They truly take care of their customers! Thank you Economy Honda for being so wonderful! More

After searching the southeast for 2013 Honda Accord quotes I found Economy Honda Superstore had their inventory listed on their website with posted discounted prices. They did not have a long list of h quotes I found Economy Honda Superstore had their inventory listed on their website with posted discounted prices. They did not have a long list of high cost dealer added accessories added to every car in their inventory. Their posted prices include freight and doc fee. I drove 160 miles to their dealership and saved over $1500. Faith Brookshire got me an out the door price over the phone and when I arrived at the dealer and met with Jeff Newell and Corey Choate everything was exactly as quoted. No games, no pressure, just a good experience in every way. More

We had a great experience. Everyone was great to work with and did their best to get us the great rates. Great costumer service and the sales was great to work with. with and did their best to get us the great rates. Great costumer service and the sales was great to work with. More

This was the best experience I ever had purchasing a vehicle. The employees were friendly, knowledgeable and attentive. I would definitely go back there to purchase future vehicles. vehicle. The employees were friendly, knowledgeable and attentive. I would definitely go back there to purchase future vehicles. More

This was our fourth car purchase at this Honda dealership in Chattanooga, and our third new car purchase. Shane Defoor was very polite, easy to talk to, and treated us very well. I would not hesitate to re in Chattanooga, and our third new car purchase. Shane Defoor was very polite, easy to talk to, and treated us very well. I would not hesitate to recommend him to anyone who is considering buying a new or used Honda from him. I give Shane Defoor and Amanda Cannon both five stars, as they were both very nice, and professional. Sincerely, Cynthia and Dennis Alexander More

An awesome car buying experience from beginning to end. The staff from the Economy Honda Superstore, Mary the finance manager, Jeff Newell and Brittney in sales, were so helpful and at no time was I press The staff from the Economy Honda Superstore, Mary the finance manager, Jeff Newell and Brittney in sales, were so helpful and at no time was I pressured at all. This entire deal was completed over the phone and email. By far the best car buying experience I have ever had. I live in Florida and contacted this dealer in TN because they offered the most car for the money. The new Honda Accord I purchased was priced several thousand below the cheapest Accords I looked at locally and was loaded with leather, sunroof, bluetooth and too many extras to mention. There were no gimmicks, no hidden costs and they did not try to sucker me into buying thousands of dollars of extras. I kept wondering what could be wrong because it was all so smooth it felt like it was to good to be true but everything was exactly as Economy Honda said. Within an hour of me calling the dealership they contacted me back, gave me the final price, set me up with Mary the finance manager. I filled out a 2 minute finance application online, 0.9% can't beat that. Mary put together all the paper work, sent it Fed-Ex that same day, I signed all the paperwork the next day and returned it Fed-Ex in the return envelope provided by Mary. Jeff Newell and Mary were very patient and available for any and all questions I had, which were a lot. Jeff set up the transfer of the car from TN to FL the very next day for a minimal cost. The shipping team were also very polite and kept me informed of exactly what time the would be here. The car was exactly what was described and arrived to my driveway clean in mint condition with a full tank of gas. I would definitely say buy from Economy Honda Superstore if you want a great vehicle at a great price with excellent customer service. More

Mr. calloway was knowledgeable and helpful. We were browsing around out in the lot and he came out to, apparently, determine if we were just looking or might be actually interested in buying. Mr. Callo browsing around out in the lot and he came out to, apparently, determine if we were just looking or might be actually interested in buying. Mr. Calloway was friendly and complied with all of our requests. We have bought many cars over the years and our two best experiences have been at Economy Honda of Chattanooga. One time was back in1990 and the other was this past week with Mr. Calloway. Is he a salesman? Yes, but he is a very pleasant one and was willing to work hard to satisfy us. More

After visiting several dealerships around town, I finally made my way to Economy Honda Superstore and met Shane Defoor. At each prior dealership, I would tell the sales associate what my budget was and they made my way to Economy Honda Superstore and met Shane Defoor. At each prior dealership, I would tell the sales associate what my budget was and they would start showing me cars at the top or even above my price. Shane took me around showing me things well in my price range and what I was looking for. He was very forthcoming and informative without being pushy. He took the time to look all over the lot and even took us to see a car they recently got on trade and hadn't even had a chance to clean up. It turned out, that was the car for me. It was exactly what I wanted and well within my range. Had he not been willing to take the time needed with me on my low budget, I would never have found that car and would have gone elsewhere. I enjoyed the experience at Economy Honda Superstore, but truthfully, it was Shane that made the day. What an excellent asset to this dealership he is. I actually have already given two of his cards out; one to a family member. I would, and do, feel completely comfortable sending anyone, including my family, to see Shane at Economy Honda Superstore. More