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Ed Martin Buick GMC

Carmel, IN

4.9
1,471 Reviews
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9896 N Michigan Rd

Carmel, IN

46032

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Showing 1,471 reviews

June 05, 2026

Best car buying experience yet. Mr. Goldfinger was attentive and really spent time to get to know me and what uses I had planned for the truck. When you need a vehicle, go see Mr. G More

by cprice330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Frutiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Goldfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

Ed Martin Buick GMC responded

Thank you for the fantastic review! We’re honored to hear this was your best car buying experience yet. Mr. Goldfinger takes great pride in getting to know his customers and helping them find the right vehicle for their needs, and we’re glad that made such a positive impact. We truly appreciate your recommendation and thank you for choosing us. Enjoy your new truck!

June 05, 2026

Jonny was great from start to finish. I got a deal on the vehicle I wanted and customer service was unmatched. Highly recommend. More

by aundrey_w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Goldfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Ed Martin Buick GMC responded

Thank you for the wonderful review! We’re thrilled to hear Jonny provided a great experience from start to finish. It’s fantastic to know you found the vehicle you wanted, received a great deal, and felt our customer service was unmatched. We truly appreciate your recommendation and thank you for choosing us. Enjoy your new vehicle!

June 04, 2026

Jonny was great! Very professional and informative. Best car buying experience yet, and I am 57 years old. More

by Jamonjack44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mclachlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Ed Martin Buick GMC responded

Thank you for the wonderful review! We’re so glad Jonny provided a professional and informative experience. We truly appreciate your kind words and are honored to hear this was your best car buying experience yet. Thank you for choosing us, and enjoy your new vehicle! 🚗✨

June 03, 2026

Brad was such a professional sales person. Tge bew Buick is going to be great More

by clarktheodore340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Pier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Ed Martin Buick GMC responded

Thank you for the great review! We appreciate your kind words and are excited for you to enjoy your new Buick. Thank you for choosing us, and we wish you many happy miles ahead! 🚗✨

June 03, 2026

Angela was fantastic to work with. She was easy to communicate with, never pushy, and made the car-buying process much easier than I expected. Everything went smoothly, and I really ap More

by zwaisane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Ed Martin Buick GMC responded

Thank you for the wonderful review! We’re so glad Angela made your car buying experience easier than expected. We truly appreciate your recommendation and your kind words. Thank you for choosing us, and enjoy your new vehicle! 🚗✨

June 02, 2026

I am so pleased with the expert care and service I received today with Angela helping me find a fantastic sharp used car within my budget. Thanks Angela for making my new car purchase experience great More

by treeclimbsky
Recommend Dealer
Yes
Employees Worked With
TJ Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Ed Martin Buick GMC responded

Thank you for the wonderful review! We’re so happy to hear Angela helped you find a fantastic vehicle that fit both your needs and your budget. Providing expert guidance and a great customer experience is what we strive for every day. We’ll be sure to share your kind words with Angela. Thank you for choosing us, and enjoy your new vehicle! 🚗✨

June 02, 2026

TJ was great to work with. An easy transaction and fast! TJ's communication was clear and timely. I feel very secure in the knowledge that all all warranties are features were More

by rfouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Ed Martin Buick GMC responded

Thank you for the wonderful review! We’re so glad TJ made your purchase experience easy, fast, and enjoyable. Clear communication and helping our customers feel confident in their decisions are always top priorities. We’re thrilled to hear you felt informed about your options and are extremely satisfied with your purchase. Thank you for choosing us, and enjoy your new vehicle! 🚗✨

June 02, 2026

Hannah provided outstanding service from initial contact and ensured I was well informed on the vehicle of my choice. This was very important coming from out of state to purchase a vehicle. More

by curtiscurtis98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mclachlan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Hulbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Ed Martin Buick GMC responded

Thank you for the wonderful review! We’re so glad Hannah provided outstanding service and kept you well informed throughout the process. We understand how important communication is when purchasing a vehicle from out of state, and we’re happy she made the experience smooth and comfortable for you. Thank you for choosing us, and we hope you enjoy your new vehicle! 🚗✨

June 02, 2026

I had a great experience with them again. Super nice people and very helpful. I’ll enjoy my second vehicle bought from Ed Martin thank you More

by caperry12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Ed Martin Buick GMC responded

Thank you for the wonderful review! We’re honored that you chose Ed Martin for your second vehicle purchase. It’s great to hear you had another positive experience with our team. We truly appreciate your loyalty and kind words. Enjoy your new vehicle, and thank you for being part of the Ed Martin family! 🚗✨

June 01, 2026

My wife and I love the new GMC acadia limited but did not have a good experience with the sale/finance team. Someone tried to sneak in a 5k warranty and GAP insurance. I asked the finance manager if the deal More

by cody.e.parks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Casey Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur-Zarddy Gwion Jr., Mike White
Jun 01, 2026 -

Ed Martin Buick GMC responded

Thank you for taking the time to share your feedback. While we're glad you're enjoying your GMC Acadia, I'm disappointed to hear that your purchase experience did not meet your expectations. At Ed Martin Buick GMC, our goal is to be transparent throughout the sales and finance process. Optional products such as vehicle service contracts and GAP coverage are presented to customers for consideration, but they are never required for purchase. I apologize if there was any confusion regarding the paperwork or if any of our communication left you feeling frustrated. I'm also concerned to hear about the difficulties you experienced regarding the vibration concern and the follow-up on scheduling service and transportation. That is certainly not the level of communication we strive to provide. I appreciate you bringing these issues to our attention. I would welcome the opportunity to personally review your experience, ensure your vehicle concerns are properly addressed, and learn where we could have communicated better throughout the process. Please feel free to contact me directly. Zach Frutiger General Manager Ed Martin Buick GMC

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