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Ed Martin Buick GMC

Carmel, IN

4.9
791 Reviews
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9896 N Michigan Rd

Carmel, IN

46032

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Showing 791 reviews

February 26, 2014

Ed Martin Buick GMC is big enough to have competitive pricing but small enough to have a "family" feel. All staff I dealt with made me feel important and that no question asked was trivial. My past exper More

by SueStromberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alexander
February 08, 2014

When I arrived Amy at the service desk greeted me by name; she had the paperwork ready for my visit. Amy took me out to check my car over to be sure everything was in good shape. I had a question about More

by flawler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy at service intake
November 12, 2013

The level of excellence this dealership provides is unmatched. We drove from Cincinnati and each individual was professional, courteous & committed. Especially our salesman Richard Santomassino. More

by DanielleWebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Santomassino
September 25, 2013

Best car buying experience ever! Rick McCoy and Nolan Crum made our car buying experience wonderful. After visiting numerous dealerships in Avon and Plainfield, we ended up going to Ed Martin. There wa More

by Cadwell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCoy and Nolan Crum
August 08, 2013

I purchased a Certified 2012 GMC Sierra 1500 with 13,000 miles when I went to pick it up it had hail damage that they tried to get me to accept that way. I told the salesperson I would not buy a 13,000 mile More

by campbell2209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nolan Crum, Brian Brosius
July 01, 2013

Identified Ed Martin as a Costco dealer when we were initially looking at a new car. We got a prompt response as far as pricing on a new vehicle. We also were able to look at recently used vehicles onli More

by bbenneyworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Santomassino
August 13, 2012

Hassle Free! All I can ask for when looking for a car. Loved the product and the customer service. Count me a loyal customer from now on! More

by anwharri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
July 31, 2012

I purchased a pre-owned 2010 Ford Focus in May 2012. I was told that it passed a complete inspection. Two months later I had serious steering problems. Worked with the GM to correct my issues and am now s More

by debdell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. McCoy
June 03, 2012

Outstanding sales experience with Sam Alexander getting the car I wanted with the options I wanted at the price I needed to have. And continued excellent Service from Diane and Amy, Service Consultants More

by zvillebt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alexander, Sales & Diane, Service Consultant
December 27, 2011

I brought my 2001 GMC Yukon in to get a new tire put on and the oil changed. I also needed the car back that afternoon, which Ed Martin service said they could do. 4 hours after dropping off the Yukon I ge More

by quixmundi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service tech and Service Advisor
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