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Ed Martin Buick GMC

Carmel, IN

4.9
1,587 Reviews
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9896 N Michigan Rd

Carmel, IN

46032

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Showing 68 service reviews

August 26, 2026

TJ was incredible, he took great care of me! I came away with exactly what I wanted and couldn’t be happier. My new GMC Denali Terrain is a dream, beautiful to look at and a joy to drive. My hu More

by wendysz
Recommend Dealer
Yes
Employees Worked With
Corey Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Ed Martin Buick GMC responded

Wendy, thank you for the wonderful review and for trusting Ed Martin Buick GMC! We’re thrilled TJ took great care of you and helped you find exactly what you wanted. Enjoy every mile in your beautiful new GMC Terrain Denali!

August 08, 2026

She is very polite, courteous and she is very professional as well. She's knowledgeable as well. More

by wntrsjunie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sakia Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2026 -

Ed Martin Buick GMC responded

Thank you for the kind words! We’re so glad you received such polite, courteous, and professional service. Having a knowledgeable team that makes our customers feel comfortable and confident is incredibly important to us. We appreciate you taking the time to share your experience!

August 02, 2026

Benjamin has handled my car issues with knowledge, commitment, clear communication, and courtesy. I feel confident leaving my vehicle in his hands after a couple of visits over the same issue. All aro More

by melindaanelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sakia Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurissa Swinford, Ben Griffith
Aug 02, 2026 -

Ed Martin Buick GMC responded

Thank you for your thoughtful review, Melinda, and for choosing us to care for your vehicle. We're delighted to hear Benjamin's knowledge, communication, and commitment gave you confidence throughout the process. We truly appreciate your business and look forward to providing you with the same exceptional service on every visit.

February 23, 2026

Ryan Pettijohn was an excellent service advisor. We had several things wrong with our car other than what we brought it in for and he helped us decide what needed to be done urgently and what could More

by Adam Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pettijohn
Feb 23, 2026 -

Ed Martin Buick GMC responded

Thank you for taking the time to share your experience. We are so glad Ryan was able to clearly explain your repair options and help you prioritize what needed attention now versus later. We truly appreciate your trust in our team and look forward to taking care of you again.

December 30, 2025

I have been going to Ed Martin for over 10 years now and everyone from the sales staff and service have always been nothing short of fantastic. They've always gone out of their way to help me with whatever More

by wayouts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rivelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mclachlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Pier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Scott, Casey Price, Yesenia "Yesi" De Leon
Dec 30, 2025 -

Ed Martin Buick GMC responded

Thank you for your continued loyalty. We truly appreciate your business over the years and are grateful to hear that both our sales and service teams have consistently taken great care of you. We look forward to continuing to help whenever you need us.

November 15, 2025

I have been an Ed Martin GMC service customer for many years. Mark Higgins at Ed Martin is the best mechanic / service technician I have ever had the pleasure of working with. He is the perfect combina More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rivelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgins, Laurissa Swinford
Nov 16, 2025 -

Ed Martin Buick GMC responded

Thank you so much for your many years of trust and support, Justin. We appreciate you choosing us for your service needs and are grateful for the opportunity to care for your vehicles. Your feedback means a great deal to our team. We look forward to serving you again.

December 30, 2024

Ajay did a great job with my service appointment today. Quickly got my car into the system and back to me with no issues. More

by msujay2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajay Pandya
Dec 30, 2024 -

Ed Martin Buick GMC responded

Thank you for taking the time to provide feedback on your recent experience at our dealership. We appreciate your business and look forward to serving you again.

October 24, 2024

Tony is the man to see. He has always been extremely reliable, honest and always wants to be sure I go home happy. More

by Rachelle.bovine
Recommend Dealer
Yes
Employees Worked With
Tony Gordon
Oct 24, 2024 -

Ed Martin Buick GMC responded

Thank you for your business and kind words! We're glad Tony has consistently provided you with reliable and honest service. Your satisfaction is our priority! 🌟

October 12, 2024

Dealer made everything better! ! Thank you!!i Appreciate your speedy response to my mother’s needs! More

by broadleywest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2024 -

Ed Martin Buick GMC responded

You are very welcome. Please reach out if we can be of further assistance.

August 14, 2024

This was the final check on my car and was handled expertly as usual. Dennis is the best salesman ever. More

by Mary-sauer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dennis , Andrew Dubiel
Aug 14, 2024 -

Ed Martin Buick GMC responded

Thank you for your business and kind review of our service team and dealership!

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