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Ed Martin Buick GMC

Carmel, IN

Overview
Employees
Reviews
Vehicles
4.9
1,471 Reviews
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9896 N Michigan Rd

Carmel, IN

46032

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Showing 1,471 reviews

June 15, 2026

Clean, knowledgeable, great customer service. Would highly recommend them to another or return for another sale. More

by Christine35
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Ed Martin Buick GMC responded

Thank you for the wonderful review, Christine! We're thrilled to hear you found our team knowledgeable and our customer service exceptional. We appreciate your recommendation and are honored that you would return to us for another vehicle purchase. Enjoy your new GMC, and thank you for choosing us!

June 14, 2026

I've had great interactions with the Ed Martin Buick GMC Dealership on Michigan Road in Carmel for many decades. I've purchased multiple vehicles there and taken my vehicles to them for service for years. T More

by Pontiac_4_Ever
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Goldfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2026 -

Ed Martin Buick GMC responded

Thank you for your wonderful review and for your many years of loyalty to Ed Martin Buick GMC! We are honored to have earned your trust for both vehicle purchases and service over the years. We're delighted to hear Jonny Goldfinger provided an easy, enjoyable, and pressure-free buying experience, and that Casey was able to secure a financing option that worked well for you. We also appreciate your kind words about our service department and Dennis McNamara. Your continued support means a great deal to us. Congratulations on your new Buick, and we look forward to serving you again whenever you need us. Enjoy your new vehicle!

June 13, 2026

TJ was very patient and was willing to work with us. Had a positive experience! More

by Bsubodem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Ed Martin Buick GMC responded

Thank you for the great review! We're glad TJ was patient, helpful, and willing to work with you throughout the process. We appreciate your business and are thrilled to hear you had a positive experience!

June 13, 2026

These guys are easy to work with and I have purchased two cars from them. I will be back for my third. More

by brianmsahm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Frutiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Ed Martin Buick GMC responded

Thank you for your continued trust in us, Brian! We're honored that you've purchased two vehicles from us and are already planning on a third. We appreciate your loyalty and look forward to helping you again when the time comes.

June 13, 2026

Keith was very friendly and knowledgeable about the vehicle I was interested in and helped seal the deal More

by LilMJoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2026 -

Ed Martin Buick GMC responded

Thank you for the great review! We're glad Keith's friendly approach and vehicle knowledge helped make your decision an easy one. We appreciate your business and hope you enjoy your new vehicle!

June 12, 2026

My second time here purchasing a car and keith has been a pleasure to work with. More

by worthylatrisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Ed Martin Buick GMC responded

Thank you for the great review, Latrisha! We're honored you chose us again for your vehicle purchase. It's wonderful to hear Keith was a pleasure to work with. We appreciate your continued trust and look forward to serving you again in the future!

June 12, 2026

Great but we were the vehicle would be here the 1st then the 3rd then the 6th and finally it came 6/11 and we were told we would be notified right away and we were not. I took the initiative and called the More

by mendozamom2
Recommend Dealer
Yes
Employees Worked With
Angela Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Ed Martin Buick GMC responded

Thank you for your feedback and for choosing Ed Martin Buick GMC. We sincerely apologize for any frustration surrounding the delivery timing of your new vehicle. Unfortunately, the transportation and shipping process is managed by GM, and arrival estimates can change several times while a vehicle is in transit. In addition, accessories are often shipped separately from the vehicle, which can add additional time before we can complete the final inspection and delivery process. We apologize for any inconvenience this caused. We truly appreciate your patience throughout the process and are grateful for your business. We hope you're enjoying your new vehicle, and please don't hesitate to reach out if there is ever anything we can assist you with in the future.

June 12, 2026

The staff were very helpful, kind, friendly especially Jonny my sale person. He is very professional and helpful. More

by situang98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Goldfinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Ed Martin Buick GMC responded

Thank you for the wonderful review! We're glad our team was helpful, kind, and friendly throughout your experience. Jonny will appreciate your kind words about his professionalism and dedication to customer service. Thank you for choosing us, and enjoy your new GMC!

June 12, 2026

Yesi made everything go smoothly and it was great purchase experience. She texted me pics and a video that were way better than the ones online. More

by Andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yesenia "Yesi" De Leon
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Jun 12, 2026 -

Ed Martin Buick GMC responded

Thank you for the great review, Andy! We're glad Yesi made the process smooth and enjoyable. It's great to hear the photos and video she provided helped you feel confident in your purchase. We appreciate your business and hope you enjoy your new vehicle!

June 12, 2026

The process was delayed by almost a week due to communication amongst the employees, paperwork not being processed and follow ups were not communicated. Emails / phone numbers were not entered corr More

by zach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Casey Price
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Ed Martin Buick GMC responded

Thank you for your feedback. We have updated your contact info for future follow up. We appreciate your business.

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